FYI, our stay here was thru two separate back to back bookings for a total of 2 weeks. Copy pasting previous review as it is valid for the entire duration of our stay. Note that we flew in from USA. Earlier review showed it as India; not sure if this one will do the same.
Previous review: Stayed here for 2 weeks on a family trip to India. Very clean, prompt service. Sujit Chatterjee from housekeeping was awesome - provided mosquito repellent for bites outside hotel, came everyday to check if we needed something. We asked if he can recommend a box to pack for shipping. He went over his normal duties to find a couple of empty boxes from the hotel and even gave us tape! Overall impeccable service from Sujit and hotel staff, front desk, travel desk. Very close to heart of city. Lots of items at breakfast buffet with live music. Most are good except for a couple of items like potato curry for Poori, Pongal - I tasted better items at other restaurants. Excellent shower, clean bathrooms. We got connecting rooms for the kids. Our room oversaw the busy road and metro but NEVER heard any honks or other sounds. Best soundproof hotel I have been in so far. Highly recommend the hotel any day!