Outdoor pool, pool umbrellas, pool loungers
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Reviews of BG Hotel Nautico Ebeso

4 out of 5
BG Hotel Nautico Ebeso
Ramon Muntaner 44, Figueretas, Ibiza Town, Ibiza

Reviews

8.2

Very good

Rating 10 - Excellent. 393 out of 921 reviews" "
Rating 8 - Good. 333 out of 921 reviews" "
Rating 6 - Okay. 106 out of 921 reviews" "
Rating 4 - Poor. 48 out of 921 reviews" "
Rating 2 - Terrible. 41 out of 921 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
really good location, nice pool area, good breakfast and reasonably priced. Would visit again.
Stayed 4 nights in Apr 2024
Response from rr.pp on 27 Apr,2024
Dear Matthew, we thank you for leaving your review and rating, we are happy to know that you thoroughly enjoyed your stay and our services, we would love to welcome you again, greetings!

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, breakfast worth paying for at £5 a night, clean, good location. Only small negatives you had to queue for breakfast in the morning to get a table and it wasn’t peak season. Also had a room next to the pool and they cleaned it at 0730 every morning which would wake you up for an hour
Stayed 4 nights in Apr 2024
Response from rr.pp on 28 Apr,2024
Querido cliente Christopher le agradecemos por dejar su reseña y valoración, nos alegra saber que ha disfrutado de su estancia , de nuestra ubicación y buena limpieza. Lamentamos saber que ha sentido rumones que lo han hecho perder el sueño, nos disculpamos por las molestias ocasionadas.Saludos!

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely, small and friendly hotel. Rooms are clean and spacious with toiletries and we were upgraded to a sea view room which was perfect. The pool area was clean and comfy with great views of the sea. The hotel felt safe and had a holiday vibe. Easy walk into Ibiza Town. Lots of breakfast choices, quality was average but worth having for a small extra charge. Definitely return.
Stayed 4 nights in Mar 2024
Response from rr.pp on 7 Apr,2024
Dear Amanda, we thank you for leaving your review and for sharing your experience. We are happy to know that she has enjoyed her stay, our location and services to the fullest!Thank you for mentioning the aspects that you enjoyed!We hope to receive you again, greetings!Daniela

8/10 Good

Sohiela

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from rr.pp on 24 Mar,2024
Mrs Sohiela, we thank you for leaving your review. We are glad to know that you enjoyed your stay.Greetings

4/10 Poor

Franzy

Liked: Staff & service
Disliked: Amenities
No soundproofing you can hear the noises from the other rooms . Even when they are talking you can here there . It was very disturbing Will definitely not go back The good point about the hotel was that all the staff were amazing . Always smiling and ready to help
Stayed 3 nights in Mar 2024
Response from rr.pp on 20 Mar,2024
Dear Franzy, we are sorry to hear that you did not enjoy your stay as we would have liked.Although the hotel has undergone renovations, the structure is old.Anyway, we thank you for mentioning the kindness of our staff.I hope we can welcome you again to improve your stay.Greetings.

10/10 Excellent

Jasmine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy stay right on the beach. Beautiful and private with a cool pool and a large seating area to enjoy the sun without the crowds. Lovely views from the windows.
Stayed 1 night in Mar 2024
Response from rr.pp on 20 Mar,2024
Dear Jasmine, we thank you for leaving your review and for sharing your opinion, we are happy to know that you enjoyed your stay, our services and location.We hope to welcome you again.Greetings!

10/10 Excellent

Rajan

Liked: Cleanliness, amenities
Stayed 4 nights in Oct 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a single room at this hotel & was pleased to find a double bed when I arrived. As expected the room was small, but very clean & well equipped, with plenty of toiletries etc. Location is great with bars, restaurants & the beach nearby & only 15 minute walk into the Old Town. The hotel bar is also very reasonably priced. I’ll definitely be staying here again on my next trip to Ibiza.
Stayed 3 nights in Oct 2023

4/10 Poor

Susan

Travelled with partner
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
The lobby small pool, and bar areas are lovely but the beauty stops there. Skin deep. The room we related was small and dark and dank. The a/c was poor and the overhead fan was old dirty, and so loud it kept us awake. Just like the very loud sounds from the “soundproof “ rooms around us. There was no evidence of the safety measures which were advertised. The night clerk and and hotel manager and housekeeper were so nice, sometimes in stark contrast to thru day clerk often a two as if she found guests an annoying interruption. None of this hurt our trip much. The location was super right on the beach and the wonderful promenade filled with people laughing, talking, walking dogs, stopping in at the many restaurants… all a wonderful experience.
Stayed 4 nights in Oct 2023
Response from rr.pp on 24 Oct,2023
Liebe Susan, wir danken Ihnen, dass Sie Ihre Bewertung hinterlassen und Ihre Meinung geteilt haben. Es tut uns leid zu hören, dass Ihnen Ihr Zimmer nicht so gefallen hat, wie wir es uns gewünscht hätten.Wir hoffen, Sie wieder bei uns begrüßen zu dürfen und empfehlen Ihnen, ein Zimmer mit Meerblick zu buchen, um Ihr Erlebnis zu verbessern!Grüße!

4/10 Poor

Patrice

Stayed 1 night in Oct 2023

8/10 Good

Francisco

Stayed 2 nights in Oct 2023
Response from rr.pp on 14 Oct,2023
Dear Francisco, we thank you for leaving your value.We are glad to know that you had a nice stay,Best Greetings

8/10 Good

James

Liked: Staff & service
Stayed 3 nights in Oct 2023
Response from rr.pp on 10 Oct,2023
Dear James, we thank you for leaving your review! We are glad to know that he enjoyed his stay.Greetings

8/10 Good

Gregorio

Stayed 5 nights in Sep 2023
Response from rr.pp on 9 Oct,2023
Wir danken Ihnen für Ihre Rezension und Bewertung, Grüße

10/10 Excellent

Michael

Stayed 2 nights in Sep 2023
Response from rr.pp on 1 Oct,2023
Dear Michael, we thank you for leaving your review and rating! We love to know that you have enjoyed your stay and our services!We hope to receive you againDaniela

6/10 Okay

Raul

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and well located
Stayed 1 night in Sep 2023
Response from rr.pp on 21 Sept,2023
Dear Raul, we thank you for leaving your rating. We hope you enyoed your stay Greetings

10/10 Excellent

Molly

Stayed 4 nights in Sep 2023
Response from rr.pp on 9 Oct,2023
Wir danken Ihnen für Ihre Rezension und Bewertung, Grüße

10/10 Excellent

Robert

Stayed 1 night in Sep 2023
Response from rr.pp on 14 Sept,2023
Lieber Robert, wir danken Ihnen für Ihre Bewertung und freuen uns, dass Sie Ihren Aufenthalt rundum genossen haben.Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.

10/10 Excellent

Farooq

Stayed 1 night in Sep 2023
Response from rr.pp on 10 Sept,2023
Dear customer, we thank you for leaving your review, we are happy to know that you enjoyed your stay.Greetings

10/10 Excellent

Michael

Stayed 1 night in Sep 2023
Response from rr.pp on 10 Sept,2023
Dear customer, we thank you for leaving your review, we are happy to know that you enjoyed your stay.Greetings

8/10 Good

Kerstin

Stayed 4 nights in Sep 2023
Response from rr.pp on 10 Sept,2023
Dear customer, we thank you for leaving your review, we are happy to know that you enjoyed your stay.Greetings

4/10 Poor

Verified traveller

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Average city
Like many hotels along this strip, the hotel is a bit run down and tacky. The room was tiny and looked into a wall. Poor service
Stayed 4 nights in Aug 2023
Response from rr.pp on 10 Sept,2023
Mr. Client, we are sorry to read your review, we are sorry to know that you did not enjoy your stay as we would have liked, we would like to know in what aspect you found our service poor so that we can apply improvements.Greetings

10/10 Excellent

Jaresh

Stayed 4 nights in Aug 2023
Response from rr.pp on 24 Sept,2023
Querida Jaresh le agradecemos por dejar su valoración. Nos alegra saber que ha disfrutado de su estadía. Esperamos volver a recibirle. Saludos

10/10 Excellent

holly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2023
Response from rr.pp on 3 Sept,2023
Liebe Holly, wir danken Ihnen für Ihre Bewertung und freuen uns, dass Sie Ihren Aufenthalt genossen haben.Grüße

10/10 Excellent

Esme

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2023
Response from rr.pp on 20 Aug,2023
Dear Esme we thank you for leaving your evaluation, we are glad to know that you have enjoyed your stay to the fullest!Greetings

10/10 Excellent

Tarek

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, very clean and convenient property, great helpful staff- beautiful pool area
Stayed 3 nights in Aug 2023
Response from rr.pp on 16 Aug,2023
Lieber Tarek, wir danken Ihnen, dass Sie Ihre Bewertung hinterlassen und die Aspekte erwähnt haben, die Ihnen am besten gefallen haben, wie zum Beispiel unsere Lage, Sauberkeit und die Arbeit unseres Teams. Wir freuen uns, dass Sie Ihren Aufenthalt und unsere Dienstleistungen genossen haben. Grüße

10/10 Excellent

Darren

Stayed 4 nights in Jun 2023
Response from rr.pp on 16 Aug,2023
Dear Daren, we thank you for leaving a review, we are delighted to know that you enjoyed your stay.Greetings

6/10 Okay

Verified traveller

Business traveller
Disliked: Staff & service, room comfort
Extremely Disappointing Experience
I had high hopes for this hotel as I booked it based on reviews, but my experience turned out to be nothing short of a disaster. I usually refrain from leaving reviews, but I feel compelled to share my unfortunate stay. Firstly, the check-in process was a complete letdown. Despite the hotel's website clearly stating a 2 PM check-in time, the staff made me wait until 3 PM before I could finally access my room. This was not the best way to start my stay. To make matters worse, I was given a room that was different from the one I had booked. They had the audacity to claim that the room in the picture required an additional payment. This blatant misrepresentation was disappointing and unprofessional. As for the hotel's condition, it was subpar at best. The overall ambiance and amenities left much to be desired, making it difficult to enjoy my time there. However, the worst part of my stay was during check-out. I was well aware of the 11 AM check-out time, and I accept that. But when I was getting ready to leave the room at 11:15 AM, I received an abrupt call from the hotel staff, rudely informing me that check-out was 30 minutes ago. The person on the phone was downright impolite and unprofessional. Their suggestion to use the pool locker rooms for a shower was an insult. I regret trusting the reviews that led me to book this hotel. My experience was far from what I expected, and I
Stayed 2 nights in Jul 2023
Response from rr.pp on 30 Jul,2023
Dear customer, we have read your review carefully, we are sorry to know that you have not enjoyed your experience and stay. The check in time is from 2:00 p.m.Our reception assigns exactly the type of room that the client has purchased, we have standard rooms or sea view rooms.In this way there is no possibility of error.Our reception has to call the rooms when they have not left at the established time. If clients do not leave on time, new entries are delayed. as it happened to you, we hope you can understand.Greetings

8/10 Good

Vitor

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in a nice location not far from Old Town. It has a nice beach just outside the hotel and several restaurants. The pool was great except it stopped giving towels by 4pm (or earlier sometimes). It makes no sense a beach hotel that doesn’t give towels after 4pm. At least leave some beach towels in the room.
Stayed 2 nights in Jul 2023
Response from rr.pp on 20 Jul,2023
Dear Victor, we thank you for leaving your review and assessment, we are glad to know that you enjoyed your stay and our location.Pool towels are delivered until 4 pm because it is the time in which the laundry service can pick them up.greetings

2/10 Terrible

timoteo

Stayed 1 night in Jul 2023
Response from rr.pp on 16 Jul,2023
Dear Timoteo, thank you for leaving your assessment, we are sorry to hear that you did not enjoy your stay to the fullest.Greetings

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel!
We had an incredible week long stay at Nautico Ebeso. We had a sea view room with a balcony, the view was beautiful. Amazing breakfast and all the staff were lovely. The bar was great too and drinks were quite cheap. Really well maintained and clean pool area. There were only a few minor downsides. Firstly, the a/c in the room was not very strong. It managed to cool the room down to a point but not quite as cool as we would have liked it. The wifi signal in our room (floor 7) was very poor, often couldn’t get any signal at all. The wifi downstairs and by the pool was great though so again it wasn’t really a big problem for us. The area is serene, beautiful and quiet with some great sea front restaurants within throwing distance. The nearby beaches are great. It’s a short walk to Ibiza old town. We would definitely stay again!
Stayed 7 nights in Jul 2023
Response from rr.pp on 16 Jul,2023
Dear Joshua, we thank you for leaving your review and sharing your experience, we are glad to know that you had a wonderful stay, thank you for mentioning our good location, our good breakfasts and the kindness of the staff. We understand that due to the heat wave we are going through, the air conditioners may not seem strong enough.We hope to receive you again. GreetingsDaniela

8/10 Good

E

Stayed 2 nights in Jul 2023
Response from rr.pp on 10 Jul,2023
Thank you for leaving your review and evaluation, we are glad to know that you had a good stay, regards

10/10 Excellent

Simon Didier

Stayed 5 nights in Jun 2023
Response from rr.pp on 10 Jul,2023
Thank you for leaving your review and evaluation, we are glad to know that you had a good stay, regards

10/10 Excellent

Licia

Stayed 4 nights in Jun 2023
Response from rr.pp on 6 Jul,2023
Dear Licia, we thank you for leaving your assessment, we are glad to know that you enjoyed your stay, we hope to receive you again. Greetings

10/10 Excellent

Serita

Stayed 5 nights in Jun 2023
Response from rr.pp on 4 Jul,2023
We thank you for leaving your evaluation, we are glad to know that you enjoyed your stay

2/10 Terrible

Dominic

Stayed 1 night in Jun 2023
Response from rr.pp on 25 Jun,2023
Dear Dominic, we are sorry to hear that you did not enjoy your stay as we would have liked, by not leaving a comment we do not know in which areas we should improve at your discretion.Greetings

6/10 Okay

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good enough could be better
Nice clean room and good service however breakfast was rubbish. Eggs tasted poor and they didn’t understand what an omelette was… in Spain!
Stayed 3 nights in Jun 2023
Response from rr.pp on 18 Jun,2023
Dear Paul, we thank you for leaving your review and opinion, thank you for mentioning the good cleanliness of our facilities as well as the good service, we are sorry to know that the breakfast has not been to your liking.Greetings

8/10 Good

FABIO E

Stayed 3 nights in Jun 2023
Response from rr.pp on 22 Jun,2023
Dear customer, we thank you for leaving your review and evaluation, we are glad to know that you enjoyed your stay and our facilities. All the best

6/10 Okay

Joyce

Stayed 6 nights in Jun 2023
Response from rr.pp on 22 Jun,2023
Dear customer, we thank you for leaving your review and evaluation, we are glad to know that you enjoyed your stay and our facilities. Greetings

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was spotless. There were fresh towels everyday and clean room. I didn’t have food included so can’t comment. The only thing that let it down was the thin walls in the rooms. You could hear every word of the other guest, whether 2pm or 3am. There also wasn’t an explanation upon arrival as to where everything was - which was a shame - as having not been before I didn’t know if I could use the spa or had to pay etc.
Stayed 8 nights in Jun 2023
Response from rr.pp on 13 Jun,2023
Dear Client, we thank you for leaving your review and sharing your opinion, we are glad to know that you enjoyed your stay and our facilities, we are sorry to know that you did not provide enough information upon arrival.We hope to receive you again to improve your stay.Greetings

8/10 Good

Stuart

Stayed 12 nights in May 2023
Response from rr.pp on 22 Jun,2023
Dear customer, we thank you for leaving your review and evaluation, we are glad to know that you enjoyed your stay and our facilities. All the best

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from rr.pp on 29 May,2023
Dear Tony, we thank you for leaving your assessment! We are glad to know that he has enjoyed his stay.

10/10 Excellent

Stefan

Stayed 6 nights in May 2023
Response from rr.pp on 29 May,2023
Dear Stefan, we thank you for leaving your assessment! We are glad to know that he has enjoyed his stay.

2/10 Terrible

Gijs

Stayed 1 night in May 2023
Response from rr.pp on 21 May,2023
Sehr geehrter Kunde, es tut uns leid zu hören, dass Sie Ihren Aufenthalt nicht so genossen haben, wie wir es uns gewünscht hätten.Wenn Sie Ihre Bewertung nicht hinterlassen, können wir Ihre Kriterien nicht kennen und versuchen, uns zu verbessern.Grüße

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2023
Response from rr.pp on 15 May,2023
Vielen Dank für Ihre Bewertung. Wir freuen uns, dass Sie Ihren Aufenthalt und unsere Einrichtungen genossen haben.Grüße

10/10 Excellent

Tiziana

Ottima struttura
Hotel curato e pulito, la camera BASIC grande e confortevole. Servizio reception e ristorante gentile e premuroso. L'hotel ha una splendida vista mare e la piscina anche se non grandissima è ben curata. Abbiamo optato per la mezza pensione e sia la colazione che la cena erano ricche di alternative. Parcheggio gratuito e libero per lo scooter a ridosso della struttura . Soddisfatta della scelta
Stayed 2 nights in Apr 2023
Response from rr.pp on 4 May,2023
Cara Tizìana, ti ringraziamo per aver lasciato la tua recensione e condiviso la tua esperienza, siamo lieti di sapere che ti è piaciuto il tuo soggiorno.Ti ringraziamo anche per aver menzionato gli aspetti che ti sono piaciuti di più.Speriamo di riceverla di nuovo. SalutiDaniela

6/10 Okay

Jozef

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
Krappe kamer,geen airco zoals vermeld in de brochure,heel warm,een ramp om te slapen,vonden wij heel erg
Stayed 7 nights in Apr 2023
Response from rr.pp on 3 May,2023
Lieber Jozef, es tut uns leid zu hören, dass Sie wegen der Klimaanlage eine schlechte Nacht hatten. Es ist eine Woche her, dass die Luft in der Zentrale von heiß auf kalt gewechselt ist.aber bei geöffnetem Fenster geht es nicht.Wir entschuldigen uns für die entstandenen Unannehmlichkeiten.

10/10 Excellent

Edwin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff. Very clean. Amazing views. Thanks so much!!
Stayed 1 night in Apr 2023
Response from rr.pp on 30 Apr,2023
Dear Edwin, we thank you for leaving your review. We are glad to know that you had a nice stay.We thank you for mentioning the good work of our team, thank you!we hope to receive it again.GreetingsDaniela

10/10 Excellent

Thomas Mareno

Stayed 1 night in Apr 2023
Response from rr.pp on 25 Apr,2023
Dear Thomas We thank you for leaving your assessment, we are glad to know that you had a wonderful stay, we hope to receive you again, regardsDaniela

8/10 Good

Iván

Stayed 1 night in Apr 2023
Response from rr.pp on 25 Apr,2023
Dear Ivan, we thank you for leaving your evaluation, we are glad to know that you enjoyed your stay.greetings

6/10 Okay

Solveig

Stayed 2 nights in Apr 2023
Response from rr.pp on 25 Apr,2023
Dear client, we thank you for leaving your evaluation.We hope you had a good stay, Regards, Daniela