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JW Marriott Gold Coast Resort & Spa

Photo gallery for JW Marriott Gold Coast Resort & Spa

Exterior
Beach nearby, white sand, beach umbrellas, beach towels
Beach nearby, white sand, beach umbrellas, beach towels
Beach nearby, white sand, beach umbrellas, beach towels
2 outdoor pools, pool cabanas (surcharge), pool umbrellas

Overview of JW Marriott Gold Coast Resort & Spa

JW Marriott Gold Coast Resort & Spa

5.0 star property

9.0/10 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
158 Ferny Avenue, Surfers Paradise, QLD, 4217

Guests rated this location 9.3/10 - Exceptional

Explore the area

  • Popular LocationSurfers Paradise Beach6 min walk
  • Popular LocationCavill Avenue14 min walk
  • Popular LocationSlingshot16 min walk
  • AirportGold Coast, QLD (OOL-Coolangatta)43 min drive

Room options

About this area

Gold Coast

JW Marriott Gold Coast Resort & Spa is located in Surfers Paradise, a neighbourhood in Gold Coast, and is near a train station and on a river. Burleigh Head National Park and Nerang National Park reflect the area's natural beauty and area attractions include Wax Museum and Infinity Attraction. Travelling with kids? Consider Slingshot and Timezone. Jet skiing, kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.
Visit our Gold Coast travel guideOpens in a new window
Map

What's nearby

  • Budds Beach - 6 min walk
  • Surfers Paradise Beach - 6 min walk
  • Chevron Renaissance - 13 min walk
  • Cavill Avenue - 14 min walk
  • Slingshot - 16 min walk

Getting around

  • Cypress Avenue Station - 8 min walk
  • Helensvale Station - 19 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 41 min drive

Restaurants

  • Nosh Pan Asian - 10 min walk
  • Clock Hotel - 12 min walk
  • Bazaar Interactive Marketplace - 6 min walk
  • SA Ga No - 11 min walk
  • Chiangmai Thai Restaurant Surfers Paradise - 8 min walk

About this property

JW Marriott Gold Coast Resort & Spa

5-star luxury hotel revitalised in 2020 and located in Surfers Paradise
A marina, a return airport shuttle and a poolside bar are just a few of the amenities provided at JW Marriott Gold Coast Resort & Spa. With a white sand beach, beach umbrellas and beach towels, this hotel is the perfect place to soak up some sun. For some rest and relaxation, visit the 2 hot tubs. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature international cuisine and garden views. Enjoy the gym, as well as activities, such as snorkelling and basketball. In addition to a terrace and shopping on site, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools with a lazy river, a waterslide and cabanas
  • Buffet breakfast (surcharge), 2 outdoor tennis courts and valet parking (surcharge)
  • An electric car charging station, express check-out and wedding services
  • Bike parking, a computer station and a 24-hour front desk
  • Guest reviews give top marks for the dining options
Room features
All 223 rooms have comforts such as 24-hour room service and air conditioning, as well as perks such as free WiFi and safes.
More amenities include:
  • Childcare services and free infant beds
  • Recycling and LED light bulbs
  • Bathrooms with showers and free toiletries
  • 42-inch LCD TVs with premium channels
  • Wardrobes/cupboards, balconies and coffee/tea makers

Languages

Bulgarian, Chinese (Mandarin), Dutch, English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Macedonian, Portuguese, Russian, Spanish, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Covered self parking on site (AUD 24 per day; includes in/out privileges)
  • Covered valet parking on site (AUD 45 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Off-site parking within 0.6 mi (AUD 5 per day)
  • Return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AUD 49.50 for adults and AUD 25 for children
  • 3 restaurants
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Citrique
  • Misono
  • Chapter & Verse
  • Pool Pavillion
  • Whisky Bar

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • 2 hot tubs
  • Basketball
  • Bike parking
  • Bike storage
  • Fitness centre
  • Playground
  • Shopping
  • Snorkelling

Family friendly

  • 2 outdoor pools
  • Children's games
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Lazy river
  • Playground
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms
  • Supervised childcare
  • Water slide

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Lockers available

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Water sports equipment
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (1445 square feet of space)
  • Meeting rooms - 11

Outdoors

  • Beach umbrellas
  • Garden
  • Marina on site
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Braille signage
  • Lift
  • In-room accessibility
  • Low-height door lock
  • Low-height view port in door
  • Roll-in shower (selected rooms)
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • Beach towels
  • Designated smoking areas (fines apply)
  • Renovated entire property – December 2020
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch LCD TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing

Similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 75.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately AUD 49.50 for adults and from AUD 25 for children
  • Covered self-parking fee: AUD 24 per day (in/out privileges)
  • Valet parking fee: AUD 45 per day (in/out privileges)
  • Off site parking fee: AUD 5 per day (0.6 mi away)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Marriott Resort Surfers Paradise
Surfers Paradise Marriott
Surfers Paradise Marriott Resort
Marriott Surfers Paradise Hotel
Surfers Paradise Marriott Hotel Surfers Paradise
Surfers Paradise Marriott Resort & Spa Gold Coast
Surfers Paradise Marriott Resort And Spa
Surfers Paradise Marriott Resort Hotel

Frequently asked questions

Does JW Marriott Gold Coast Resort & Spa have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at ?

As of 29 Mar,2023, prices found for a 1-night stay for 2 adults at on 2 Apr,2023 start from S$372.99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is JW Marriott Gold Coast Resort & Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at JW Marriott Gold Coast Resort & Spa?

Self-parking is available for AUD 24 per day. Valet parking is available for AUD 45 per day.

What time is check-in at JW Marriott Gold Coast Resort & Spa?

Check-in is from 3 PM - midnight.

What time is check-out at JW Marriott Gold Coast Resort & Spa?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Does JW Marriott Gold Coast Resort & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is JW Marriott Gold Coast Resort & Spa located?

This family-friendly Gold Coast hotel is located by the ocean, within a 10-minute walk of Budds Beach and Surfers Paradise Beach. Cavill Avenue and The Star Gold Coast are also within 3 miles (5 km). Cypress Avenue Station is 8 minutes by foot.

JW Marriott Gold Coast Resort & Spa Reviews

JW Marriott Gold Coast Resort & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 659 out of 996 reviews" "
" "10 - Excellent 66%
Rating 8 - Good. 247 out of 996 reviews" "
" "8 - Good 25%
Rating 6 - Okay. 58 out of 996 reviews" "
" "6 - Okay 6%
Rating 4 - Poor. 20 out of 996 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 12 out of 996 reviews" "
" "2 - Terrible 1%

9.1/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.9/10

Property conditions & facilities

9.1/10

Eco-friendliness

Reviews

10/10 Excellent

Christian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff amenities were great
Stayed 2 nights in Mar 2023

10/10 Excellent

Hayley, Ellalong

Stayed 7 nights in Feb 2023

8/10 Good

Angelika

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The new renovation is great. There is a noticeable different in customer service and staff. Only complaint is the restaurant in the main lobby. Cocktails/mock tails were not great. On a hot day the cocktail ingratiates were not fresh and cold. It’s like only ice was added to room temperature liquid. Food took a long time and would have preferred more healthy options.
Stayed 1 night in Feb 2023

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2023

10/10 Excellent

Gerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in is very easy and quick. Friendly staff and excellent food
Stayed 1 night in Feb 2023

10/10 Excellent

Farrah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a perfect place for families. The pools were amazing. Staff were so nice. My family loved it. We will be back again.
Stayed 5 nights in Feb 2023

10/10 Excellent

Walid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool area is great , the bar is not that great considering is located in 5 stars hotel
Stayed 4 nights in Feb 2023

10/10 Excellent

Ozge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
⭐️⭐️⭐️⭐️⭐️
Stayed 4 nights in Jan 2023

10/10 Excellent

Lisa

Stayed 1 night in Jan 2023

2/10 Terrible

Andy

Stayed 1 night in Jan 2023