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"Outstanding service!"

"They let me bring some extra luggage and stored it for me even after I checked out. The staff were extremely friendly and helpful."

"Staff are helpful. Japanese breakfast is nice to have after having an Onsen and food is nice. The room is clean and spacious."

"the staff was absolutely fantastic. the japanese culture is incredibly hospitable. every staff member showed remarkable respect and courtesy. the property is top notch. the gym is like a full blown gym and had everything, including lap pool and tennis (did not play, however). "

"Clean"

"First time staying here. We were in Nagoya visiting Ghibli Park, and staying at this hotel really made the entire trip a wonderful experience. Hotel itself is very nice, and the access to transportation is great. There are so many shopping areas near by, and also there are so many restaurants right below in the tower. Yes, the hotel sits on top of the shops and restaurants. If I ever go back to Nagoya, I’ll be staying there again for sure."