Premier Inn, Ingatestone hotels

"HAD A CORNER BALCONY ROOM, HOWEVER NO FURNITURE ON BALCONY SO COULD NOT SIT OUT THERE WITH A DRINK TO ENJOY IT. MAY AS WELL NOT HAVE A BALCONY IF NO CHAIRS ON IT. ROOM WAS DISABLED ACCESSIBILITY ROOM. TOILET WAS TOO HIGH, SINK WAS TOO LOW, SHOWER ONLY DID A LITTLE DRIBBLE AND NOT EFFECTIVELY USABLE. YOU GET A WELCOME DRINK, BUT THIS IS JUST SOME "PUNCH" AND NOT TOLD WHATS IN IT. BED MATTRESS WAS TOO SOFT, BAD BACK IN MORNING. KETTLE AND DRINKS STATION WAS ON ONE OF THE BEDSIDE TABLES. SCALDING RISK. SHOULD BE ON A SEPARATE SHELF IN AREA AWAY FROM BED. THIS ALSO MADE SPACE ON BEDSIDE TABLE RESTRICTED NOT ENOUGH SPACE TO PUT BOTTLE OF WATER, PHONE AND GLASSES ON IT. NO CHARGING PORT HAD TO USE A PLUG RESTRICTING SPACE HERE EVEN MORE."

"We didn't use facilities, it was just a quick stay over but firstly we booked into a double room when I explicitly asked for a twi. My son and I had to trail all the way to reception to get a twin room . We wanted to relax and watch TV but it would only play for 3 or 4 minutes before going off, in the end we just turned it off and went to sleep . The bed was fantastic, and the pillows wonderful 😊. They were the highlights of the stay, so I can't give 5 🌟 but a 3/4 🌟. Disappointed "

"Just a quick overnight stay pre-flying. The check in was quick and painless with a friendly welcome. The restaurant was equally friendly. The room was spotless and well equipped. All in all a very easy stay"

"Overnight stay prior to a very early flight,staff were very accommodating and polite "

"Staff were very helpful"

"Room was clean and everything that we needed it to be! Hotel was only a minute walk to Bethnal Green tube station so was an excellent location to get into the city centre. "

"P"

"Great place to stay"

"A seven minute walk to Elizabeth Line. Nice hotel. Lovely staff. Very well priced for location. Clean, modern rooms, but a bit small than I expected. Highly recommend. "