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Reviews of Hotel Aitana

1 out of 5
Hotel Aitana
Avenida Iparralde, 51, Irun, Gipuzkoa

Reviews

7.8

Good

Rating 10 - Excellent. 17 out of 64 reviews" "
Rating 8 - Good. 30 out of 64 reviews" "
Rating 6 - Okay. 9 out of 64 reviews" "
Rating 4 - Poor. 6 out of 64 reviews" "
Rating 2 - Terrible. 2 out of 64 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Bradford, Plantation

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bedroom and bathroom were nice and clean. The bed was comfortable. The dinner in the restaurant was great. The only problem was that the bar was pretty loud and could be heard on fourth floor
Stayed 2 nights in May 2024

10/10 Excellent

Susan, San Marcos

Short walk to town. The restaurant was really good. The reception was very nice and helpful. The bed wasn’t the best but honest look y comfortable and good for the price,
Stayed 1 night in Apr 2024
Response from Recepcion on 24 Apr,2024
Thanks for your opinion!

4/10 Poor

Maria

Liked: Cleanliness, staff & service
Extremely noisy - people in other rooms & corridor, traffic continuously and shutters! Also, no heating at all in my room.
Stayed 1 night in Mar 2024
Response from Recepcion on 1 Apr,2024
We are deeply sorry.The hotel is very quiet but these days there are a lot of people and a little more noise

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The owner was so helpful and nice secure place to keep our bikes.
Stayed 1 night in Sep 2023

8/10 Good

Ana

Travelled with family
Liked: Staff & service
Very basic hotel but ok for one night staying Very small bedroom but clean bedding and confortable bed Breakfast also very basic ..... you can have toast, croissant ou ham and cheese toast , orange juice, cofee and milk We had dinner at the restaurant .... we choose paella which was again very basic and almost like those frozen ones ... Staff was really lovely and helpfull This hotel will do for a one night stay if there are no other options as it was expensive for what they offer but you will be able to rest, have a shower and something to eat while travelling
Stayed 1 night in Aug 2023

2/10 Terrible

Mohammed

Stayed 1 night in Apr 2022
Response from Recep. on 17 Apr,2022
Thanks for your opinion!

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Recep. on 28 Dec,2021
Hola Jorge, Gracias por su puntuación! Un saludo.

8/10 Good

Marigin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

6/10 Okay

Daniel

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2019

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Hector on 27 Sept,2018
Gracias por su evaluación.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2018
Response from Hector on 9 Dec,2018
Gracias por su evaluación. Saludos.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great value overall, we just missed the A/C but other than that I think was a nice stay
Stayed 1 night in Aug 2017

6/10 Okay

John

Disliked: Property conditions & facilities, room comfort
Adequate but Unexceptional
The Aitana did a decent enough job for my single night stopover though, whilst clean and friendly enough, it lacks just a tad too much in the creature comfort stakes, ie, no air conditioning, and rather noisy. Not the worst by any stretch, but ultimately unmemorable.
Stayed 1 night in Jul 2017

8/10 Good

antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
todo bien
Stayed 1 night in Apr 2024
Response from Recepcion on 24 Apr,2024
Muchas gracias por su valoracion

6/10 Okay

Hartmut

War OK für eine Nacht
Stayed 1 night in Nov 2023

10/10 Excellent

Per Edvin

Stayed 1 night in Oct 2023

8/10 Good

Arnaud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Yoshitaka

Liked: Cleanliness
Stayed 1 night in Aug 2023

10/10 Excellent

Selaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très sympa, personnels accueillant, environnement chaleureux. Je recommande
Stayed 1 night in Aug 2023
Response from Ernezcto on 27 Aug,2023
Merci pour votre temps, cela nous aide a progresser.

8/10 Good

Luis Ángel

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023

6/10 Okay

Antonio

Travelled with partner
Ok
Stayed 1 night in Jul 2023
Response from Ernezcto on 27 Aug,2023
Merci !

10/10 Excellent

TIMERA

Stayed 1 night in Jul 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Weinig slaapcomfort
Heel vriendelijk personeel en onthaal. Eten in het hotel goede prijs-kwaliteitsverhouding. Kamer kleiner dan verwacht, slechte matrassen, onfrisse geur in de kleine badkamer. OK voor 1 nacht inde buurt van treinstation, maar te duur voor wat je krijgt.
Stayed 1 night in Jul 2023
Response from Ernezto on 27 Aug,2023
thank you for your comments, it helps us a lot.

10/10 Excellent

Chantal

Liked: Cleanliness, staff & service, property conditions & facilities
The property waq excellent, I recommend Aitana, and I'll come back. Cdt
Stayed 1 night in Jun 2023

8/10 Good

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfait
Hôtel agréable. Bien situé proche d'un parc. Personnel très gentil. Propre et literie confortable.
Stayed 1 night in May 2023

10/10 Excellent

amid

Stayed 1 night in May 2023

8/10 Good

Ivor

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Javier

Stayed 1 night in Apr 2023

6/10 Okay

Gwendolyne

Stayed 1 night in Dec 2022

10/10 Excellent

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres bien
Stayed 1 night in Oct 2022

10/10 Excellent

Paola Adriana

Stayed 1 night in Oct 2022

8/10 Good

Josephina

Travelled with group
Liked: Staff & service, property conditions & facilities
Prima hotel voor de prijs.
Een prima hotel op de grens van Frankrijk en Spanje. Mooie tussenstop.
Stayed 1 night in Jan 2022
Response from recepcion on 3 Feb,2022
Thanks for your value!

8/10 Good

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities
Moyen
Séjour de transit pour un retour en France. Un peu bruyant avec le passage des trains dans une chambre exiguë
Stayed 1 night in Oct 2021

8/10 Good

Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

8/10 Good

P.F.A.M.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Leuk voor een overnachting op doorreis!
Het hotel bevindt zich aan een gezellig straatje op 100 meter van de grens met Frankrijk, tussen zo´n 15 winkels en horecazaken. Leuk voor een overnachting op doorreis!
Stayed 1 night in Aug 2021

8/10 Good

Jjean-Christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Muy cercano a la frontera y a la estación de Hendaya.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hébergement situé a proximité de la frontière
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un buen lugar
Somos habituales del hotel. Nos encanta cenar en su restaurante y no nos saltamos el desayuno. Las habitaciones son correctas y muy limpias.
Stayed 1 night in May 2021

10/10 Excellent

Boudjema

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay - Will come back
Great service. Will stay again if in the area.
Stayed 1 night in Aug 2020
Response from RECEPCION on 10 Aug,2020
Thanks for your opinion!

8/10 Good

Christophe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from RECEPCION on 13 Aug,2020
Muchas gracias por su valoración

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Direkt an d franz. Grenze. Gute Lage für Ausflüge. Parkplätze vorhanden. Hilfsbereites Personal. Gute Wahl Für einen Zwischenstopp.
Stayed 2 nights in Jul 2019
Response from Reception on 29 Aug,2019
Gutten morgen und Danke!

10/10 Excellent

Verified traveller

Liked: Staff & service
Stayed 1 night in Jun 2019
Response from Reception on 5 Jul,2019
Hola, ¡gracias por su comentario! Un saludo.

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Caro para lo que es
Caro para lo que es
Stayed 2 nights in Mar 2019
Response from Hector on 25 Mar,2019
Gracias por evaluar tenedremos en cuenta su comentario para mejorar nuestro servicio.

6/10 Okay

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
El trato del personal es cordial y se aprecia y la habitación estaba limpia y para una estancia de 2 o 3 dias como mucho esta bien, pero considero los precios algo elevados al ser un Hotel de una estrella.
Stayed 3 nights in Nov 2018