All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 110 out of 365 reviews" "
10 - Excellent
110
Rating 8 - Good. 152 out of 365 reviews" "
8 - Good
152
Rating 6 - Okay. 62 out of 365 reviews" "
6 - Okay
62
Rating 4 - Poor. 24 out of 365 reviews" "
4 - Poor
24
Rating 2 - Terrible. 17 out of 365 reviews" "
2 - Terrible
17
8.4/10
Cleanliness
8.4/10
Staff & service
6.8/10
Amenities
7.6/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Excellent
Souad
Business traveller, Travelled with family, Travelled with group
We would like to express many thanks to everyone at Faros hotel, they were extremely helpful and went above and beyond to help my mothers wheelchair needs & mobility issues. The were kind enough to arrange our transport. A very friendly and genuine hotel service. The food was also very delicious with a lot of variety and the overall cleanliness was excellent. We would definitely stay again should the need arise.
Souad
Stayed 4 nights in Nov 2023
Response from isa on 16 Jan,2024
Dear Souad,Thank you for your stay and review. Hope to service you again.
6/10 Okay
Maral
27 Dec,2023
Not satisfied overall.
Maral
Stayed 1 night in Dec 2023
Response from isa on 28 Dec,2023
Dear Maral.Thank you for your stay. We are very sad we coudint make you happy. Hope you will stay again and we will give you better service.Regards,
We stayed 2 nights. The rooms was very clean, Bed was comfortable. The staff at the front desk were helpful. The breakfast was very good with lots of choices. The only problem I had was the noise. There is a club close by that payed loud music until 4:30AM. It was impossible to sleep. The hotel is close to Taksim and will definitively recommend as long as you take ear plugs for the noise.
Sharmila
Stayed 2 nights in Dec 2023
Response from isa on 26 Dec,2023
Dear Sharmila.Thank you for your stay and review. For your next stay we would like to host you at our quite rooms. We have city view rooms they are %100 quite.Regards,
Small hotel with attentive staff, very good breakfast and close to Taksim square, only issue is that it is on a busy narrow road with an incline making it somewhat difficult with luggage.
Khalid
Stayed 3 nights in Oct 2023
Response from isa on 28 Oct,2023
Dear Khalid.Thank you for your review. Hope to host again.Regards,
6/10 Okay
Arman
2 Oct,2023
Arman
Stayed 7 nights in Sep 2023
Response from isa on 5 Oct,2023
Dear Arman.Thank you for your stay. Wish to service you again.Regards,
8/10 Good
Gulzar
Travelled with family, Travelled with family and small children, Travelled with partner
Was vey nice stay calm and comfortable, istiklal road was by walking distance.
There was problem for the internet so I couldn't able to connect so was very sad
I will come back again
Salma
Stayed 2 nights in Sep 2021
Response from isa on 22 Sept,2021
Dear Salma,
Thank you for your review.
About wifi after password you have to register if not you cant use the enternet i guess this was the problem.
Hope to give you better service for your next stay.
Regards,
It was a scam, whatever shows on the website pictures isn’t the hotel! They take you to some small hotel with awful spacing and old furniture! Never felt the urgency of leaving while staying! No refunds if you didn’t like your room. I wouldn’t even spend a dollar there, 1/10 on being there.
Verified traveller
Stayed 4 nights in May 2021
Response from kocak on 16 Jun,2021
Dear Guest,
We do not accept your review. Our hotel is same as seen on our website and all the information was correct. About refund for a non refundable reservations not possible as in the cancellation terms.
Kadir Bey,
Yorumunuz için teşekkür eder, sizlere gelecek seferki konaklamanızda daha iyi servis vereceğimizi bilmenizi isteriz.
Saygılarımla,
4/10 Poor
Hafed, London
Travelled with family, Business traveller
14 Oct,2020
Disliked: Staff & service
location close to central Istanbul
noisy and not 4star hotel
Hafed
Stayed 4 nights in Oct 2020
Response from isa on 22 Oct,2020
Dear Hafed.
Thank you for your review.
I would like to remind that about noisy maybelittle noisy but the hotel is heart of Taksim so thats why this is normal. Also i would like to inform you that we have quite rooms to next time we would like to help you from this rooms.
Best regards,
Dear Guest.
Thank you for your review. Hope to service you again.
Regards,
4/10 Poor
Craig
30 Sept,2020
Liked: Cleanliness, room comfort
Poor
The room was really big and very close to the Centre of Istanbul. Room was ok, it was so noisy, the cleaners talking so loud in the morning, you could hear everything from the rooms next to you. One night at 3 am staff were banging on the door in the next room to me for ages and kept ringing the telephone and is was loud, Why? I do not know. I had really poor sleep at this hotel, the breakfast and service was very poor.
Craig
Stayed 1 night in Sep 2020
Response from isa on 30 Sept,2020
Dear Craing.
We are realy sorry to get bad review and for your unhappy stay. We are following your review and we going to to what we have to.
Regards,
I like the staff. Very professional and helpful. They was no problem to get the room at the arrival day although we arrived at 12pm. The day of departure, we had a n early flight from Sabiha airport, so we had to check out at 6.45am. The Receptionist offered to make sandwiches for us as the breakfast opens at 7.30am. That was very appreciated.
Verified traveller
Stayed 1 night in Mar 2020
Response from kocak on 10 Sept,2020
Dear Guest,
Thank you for your review and hope to host you again.
Regards,
It was excellent .. the first day i was shocked when i saw the reception area it was not what i expected. But then we went to the rooms and it was great and the service is excellent.
Verified traveller
Stayed 5 nights in Sep 2019
Response from isa kocak on 2 Oct,2019
Dear Guest.
It is very difficult to make negative start to be positive. We are happy to hear that and hope to host you again with better service.
Regards,
8/10 Good
SARAB
Travelled with family
14 Sept,2019
Liked: Cleanliness, staff & service
It was fine
The hotel was fine but it was too noisy, lots of noises at 6 am
SARAB
Stayed 1 night in Sep 2019
Response from isa Kocak on 2 Oct,2019
Dear Sarab,
Thank you for your stay with us. If you come again we will give you a room quite side. Please request that from us.
Regards,
6/10 Okay
Verified traveller
Travelled with family and small children
10 Sept,2019
Liked: Staff & service
when i arrived at airport i called the hotel and they told me that ur booking has been canclled, later told me to come and give us a very small room
The staff were professional, friendly and very kind. They always offered extra help and care. The stay was pleasent and the rooms were very clean. The hotel itself is small with very few rooms which makes a great calm environment.
Tha'er
Stayed 3 nights in Jun 2019
Response from isa on 20 Jun,2019
Dear Taher,
Thank you for your review and all.
Hope to host you again and give you better service.
4/10 Poor
SEYEDEHSAN
5 Jun,2019
SEYEDEHSAN
Stayed 1 night in May 2019
Response from isa on 20 Jun,2019
Dear guest.
Thank you for review and next time hope to get high score with better service.