Located near Süleymaniye Mosque, Graziella Gold Hotel offers a peaceful escape with a rooftop terrace, Swedish massages, an indoor pool, and free WiFi. Guests praise the convenient location.
Located in Istanbul City Center neighbourhood, Graziella Gold Hotel is connected to a shopping centre. The area's natural beauty can be seen at Florya Beach and Bosphorus, while Hagia Sophia and Topkapi Palace are cultural highlights. Check out an event or a game at Rams Park, and consider making time for Istanbul Expo Center, a top attraction not to be missed. Visit our Istanbul travel guide
Küçük Langa Sokak No:2, 34096, Aksaray, Istanbul, Aksaray, 34096
What's nearby
Fatih Mosque
17 min walk - 1.4 km
Grand Bazaar
20 min walk - 1.7 km
Laleli Mosque
8 min walk - 0.7 km
Historia Fatih Shopping Centre
10 min walk - 0.9 km
Yenikapi Ferry Terminal
10 min walk - 0.9 km
Getting around
YeniKapi Station
5 min walk
Yusufpasa Station
6 min walk
Sabiha Gokcen International Airport (SAW)
52 min drive
Restaurants
Club Era
2 min walk
Dürümcü Mehmet'in Yeri
2 min walk
Gaziantepli Bahattin Usta Kardeşler Sofrası
2 min walk
Pamir Hotel&Disco
3 min walk
Cafe carmen
1 min walk
About this property
Graziella Gold Hotel
Luxury hotel near Grand Bazaar
Consider a stay at Graziella Gold Hotel and take advantage of an airport shuttle, a rooftop terrace and dry cleaning/laundry services. Treat yourself to a massage at the on-site spa. The on-site Turkish cuisine restaurant, Chicken and Chicken, offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a gym and a steam room.
You'll also enjoy perks such as:
An indoor pool and a children's pool, along with sunloungers
A round-trip airport shuttle (surcharge), express check-out and express check-in
A front desk safe, concierge services and a lift
Massage treatment rooms, a banquet hall and free newspapers
Room features
All guest rooms at Graziella Gold Hotel have comforts, such as premium bedding and pillow menus, as well as thoughtful touches, such as laptop-compatible safes and laptop-friendly workspaces.
24-hour return airport shuttle on request for a surcharge
Food and drink
A restaurant
Hosted evening meal available daily for a fee of EUR 10
Restaurants on site
Chicken and Chicken
Things to do
Children's pool
Full-service spa
Gym
Indoor pool
Sauna
Steam room
Family friendly
Children's pool
Indoor pool
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
Free newspapers in lobby
Guidebooks
Laundry facilities
Lockers
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Outdoors
Pool loungers
Rooftop terrace
Full-service spa
3 treatment rooms
Couples treatment rooms
Deep-tissue massages
Hot stone massages
Prenatal massages
Sports massages
Swedish massages
Thai massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in stairways
High-pile carpet in room
Lift
Well-lit path to entrance
Wheelchair accessibility
Wheelchair-width doorways
More
Banquet hall
Designated smoking areas
Room amenities
Bedroom
Blackout drapes
Down comforter
Hypo-allergenic bedding
Pillow menu
Premium bedding
Bathroom
Dressing gowns
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower
Slippers
Soap
Toilet paper
Towels provided
Entertainment
102-cm LED TV with premium satellite channels
Food and drink
Electric kettle
Free bottled water
Limited room service
Minibar
Restaurant dining guides
More
Air conditioning (climate-controlled)
Desk
Heating
Iron/ironing board on request
Laptop workspace
Laptop-compatible safe
Phone
Soundproofed rooms
Policies
Check-in
Check-in time starts at noon
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Payment types at the property
Important information
Optional extras
Airport shuttle fee: EUR 50 per vehicle (one-way)
Late check-out is available for a fee (subject to availability)
Hosted evening meal: EUR 10
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 22298
We should mention
Pool access available from 10:00 AM to 10:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Property is also known as
Graziella Gold Hotel Hotel
Graziella Gold Hotel Istanbul
Graziella Gold Hotel Hotel Istanbul
Frequently asked questions
Does Graziella Gold Hotel have a pool?
Yes, this property has an indoor pool and a children's pool. Pool access is from 10:00 AM to 10:00 PM.
How much does it cost to stay at Graziella Gold Hotel?
As of 29 Mar, 2026, prices found for a 1-night stay for 2 adults at Graziella Gold Hotel on 30 Mar, 2026 start from S$96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Graziella Gold Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Graziella Gold Hotel?
There is free parking nearby.
What time is check-in at Graziella Gold Hotel?
Check-in begins at noon.
What time is check-out at Graziella Gold Hotel?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Does Graziella Gold Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of EUR 50 per vehicle applies.
Where is Graziella Gold Hotel located?
Located in Istanbul City Center, this luxury hotel is within 1 mile (2 km) of Yenikapi Ferry Terminal and Grand Bazaar. Blue Mosque and Hagia Sophia are also within 2 miles (3 km). Yusufpasa Station is 6 minutes by foot and Aksaray Tram Station is 8 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Graziella Gold Hotel Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0
Cleanliness
6.2
Amenities
8.2
Staff & service
7.4
Property conditions & facilities
Rating 10 - Excellent. 19 out of 63 reviews
10 - Excellent
19
Rating 8 - Good. 19 out of 63 reviews
8 - Good
19
Rating 6 - Okay. 7 out of 63 reviews
6 - Okay
7
Rating 4 - Poor. 11 out of 63 reviews
4 - Poor
11
Rating 2 - Terrible. 7 out of 63 reviews
2 - Terrible
7
Reviews
Verified
10/10 Excellent
eva
1 Apr, 2025
Good service, Very communicative
eva
Stayed 1 night in Mar 2025
Verified
4/10 Poor
Cristine
21 Mar, 2025
Liked: Cleanliness
It's a clean but very small room, the hotel haven't any AC and it's very hot . but I like the hotel it's very near of everything when u go shopping in grand bazaar . And it's a good service ! I would like to thank Ali and Joseph . They are really helpful to us , easy to communicate .asking them for help about the transportation to airport and they fixed taxi to us early in the morning . I'm very pleased and happy . Thanks guys !!
Avoid this hotel.
We had a fully prepaid reservation and informed the hotel in advance of a late arrival. When we arrived around 04:30, the hotel refused entry, kept the full payment, and provided no accommodation or service.
We were left outside overnight with luggage and had to secure emergency accommodation ourselves at significant cost. Afterwards, the hotel gave conflicting explanations at different times claiming this was a “no show” and also suggesting that we refused the room despite full prepayment and prior notice.
Taking prepaid money while refusing entry is unacceptable. I strongly advise others not to book this hotel.
The cunning turkish owner gave us a different room from the one we paid. A cheaper one. And when I mentioned it instead of asking sorry he was making comments with the employees on the phone about the Greeks,laughing. They gave us the right room after their discussion.
The breakfast was exposed to everyone without cover on it
Have climb stairs with luggage they do have lift but you climb some steps to reach reception area.outside the hotel is noisy too crowded all the time. For breakfast no much choice it’s just basic things.
J
Stayed 2 nights in Apr 2024
Verified
4/10 Poor
Sabine
22 Nov, 2022
Liked: Cleanliness, staff & service
Disliked: Amenities
Well the location is great and the staff is amazing.
I booked this hotel for it's location and the fact that it has a pool, hot tub and Hammam. So to get into the Hammam is nearly impossible since it is constantly packed with local dudes already waiting on line. I was wondering why there are so many Thai women.... Well... A bunch of guys who were in the sauna with me confirmed that this is not your regular Hammam and massage place. The hot tub was never working sand the pool was cold. So much to me enjoying the relaxing part of the hotel.
Now the room, the shower water takes forever to warm up. And it was November and it was freezing in the room. There was no heater.
Breakfast kind of plain and simple.
Unfortunately, my experience with this hotel was far from what I expected, especially given the service they promised.
Before my arrival, the hotel asked if I’d like them to arrange a taxi transfer, which I confirmed. However, I had to call multiple times—over several days—to get any real response. Each time, I was either redirected or given incorrect contact numbers. The number listed on their website and in their automatic messages led to a former staff member who no longer worked there, which added to the confusion.
I ended up messaging about five different people just to confirm my VIP transfer, something that should have been simple and handled professionally. When I finally arrived, the hotel itself was disappointing: the room was not very clean, and the staff seemed disorganized and indifferent. Basic requests were met with delays or ignored altogether.
Overall, the lack of coordination, unprofessional service, and poor communication made the experience more stressful than it needed to be. I would not recommend this hotel to travelers expecting reliability or proper customer care.
Porte qui ne se ferme pas sur ma chambre, odeurs de remontées des égouts sur la deuxième chambre. Chambre mal isolée, vieille avec un télévision vétuste. Néanmoins personnels très réactif, chaleureux et bienveillant.
Dieses Hotel hat auf jedenfall keine 4* verdient, da von 4* nichts zu sehen war sei es vom frühstück bis zur Sauberkeit. Dieses Hotel würde ich nicht weiterempfehlen.
Personnel au top sympathique très serviable , mais conditions de l’hôtel à revoir petit déjeuner. À revoir aussi il n’y a pas assez de sucré .Odeur des canalisations horrible .
Odalar temiz ve yeni çalışanlar güleryüzlü merkezi
Seda
Stayed 2 nights in Apr 2025
Verified
8/10 Good
Monique
9 Mar, 2025
Sehr sehr laut. Man bekommt von allen Zimmern was mit. Wer Ruhe haben möchte auch von der Lautstärke draußen sollte lieber ein anderes Hotel nehmen. Ansonsten waren wir zufrieden
Nicht zu empfehlen – lebensgefährlich!
Unser Aufenthalt in diesem Hotel war eine Katastrophe. Das gesamte Hotel war extrem dreckig, die Lage unsicher, und es war durchgehend unerträglich laut – an Schlaf war kaum zu denken.
Besonders enttäuschend war das Dampfbad, das einfach nicht funktionierte – pure Täuschung. Doch das Schlimmste war der gefährliche Pool: An der Seite hingen zwei Kabel mit Draht an der Wand, nur 15 cm vom Wasser entfernt! Das ist eine absolute Lebensgefahr und völlig inakzeptabel.
Das einzig Positive an unserem Aufenthalt war das freundliche und hilfsbereite Personal. Doch das kann die gravierenden Mängel nicht ausgleichen.
Fazit: Dieses Hotel verdient die Note ungenügend. Nie wieder!
Die Zimmern sind sehr eng und mega undicht.
Man hat alles gehört von der 4.Etage was die Leute geredet haben bei geschlossener Fenster.
Dampfbad hat nicht funktioniert sowie der Whirlpool.
Das Personal ist super freundlich und Hilfsbereit aber die lage vom Hotel ist sehr schlecht. Überall liegt müll und man fühlt sich dort sehr unsicher.
Am Poll hingen 2kabel über wasser da hatte ih angst das da irgendwas passiert und das ist für mich ein NO GO!!!
Bei der Ankunft wurden wir vom Personal nicht einmal begrüßt. Personal stand nicht einmal auf. Dann wurde unsere Buchung zunächst nicht gefunden. Danach erhielten wir zwei Zimmerkarten (403 und 304). Unser Zimmer 403 entsprach der von uns gebuchten Kategorie. Hier war am Anfang lediglich zu bemängeln dass zwei bereits gebrauchte Handtücher unter dem Waschbecken im Schrank lagen.
Das Zimmer von unseren Freunden dagegen entsprach in keiner Weise unserer gebuchten Kategorie. Im Zimmer roch es "modrig" was daran lag, dass wenn man das Fenster öffnete dort sich direkt eine Treppe, ein Rohr und eine Betonwand befand. In das Zimmer kam weder Luft noch Licht. Zusätzlich ging die Klimaanlage nicht im Zimmer. Wie bereits erwähnt entsprach das Zimmer in keiner Weise unserer gebuchten Kategorie.
Bei Bedarf können wir auch gerne Bilder vom Zimmer vorlegen.
Am letzten Tag (vor der letzten Nacht) bekamen unsere Freunde dann ein anderes Zimmer, welches dann in Ordnung war. Wir bitten Sie diesbezüglich zu überprüfen, ob für diese Unangenehmlichkeit eine entsprechende preisliche Rückerstattung in Frage kommt.