Reception
Check availability

Reviews of Hotel Black Tulip

Hotel Black Tulip
Hocapasa mah. Hüdavendigar, cad. No:10/1.2.3.4, Istanbul, Istanbul

Reviews

8.4

Very good

Rating 10 - Excellent. 86 out of 195 reviews" "
Rating 8 - Good. 73 out of 195 reviews" "
Rating 6 - Okay. 25 out of 195 reviews" "
Rating 4 - Poor. 9 out of 195 reviews" "
Rating 2 - Terrible. 2 out of 195 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jodie

Stayed 4 nights in Jan 2023
Response from Cihan Düzgün on 17 Jan,2023
Dear Jodie,Thank you for taking your time and sharing nice review.We are glady happy to know that you hav enjoyed your stay with us.We hope to see you again on your next holiday at İstanbul.Kind RegardsCihan Düzgün

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, service and breakfast!
Great location, helpful, friendly staff, great breakfast. Room was small but perfectly formed. Loved our wee balcony. Only slight downside was the very hot room in winter.
Stayed 1 night in Jan 2023
Response from Cihan Düzgün on 13 Jan,2023
Dear Jodie,First of all, we would like to thank you for your interest in our hotel and your kind message. We are glad that you were satisfied with your stay. We hope that you will choose our hotel again in your next Istanbul holiday.Kind RegardsCihan Düzgün

6/10 Okay

Farhaad

SERVICE RATINGS
Shower fan and shower door rubber was loose.Shower door was not closing easily from day 1. Complained,told that technian will come the next day. When I enquired again,I was told that it was done. I reported that this was not done properly as door had to be forced closed and fan was still not working. All the tech did was put back the rubber. This remained as above until we departed and never resolved. There are no hot breakfast meals served daily,so if you are expecting any fried eggs for breakfast,this will not happen. I called Elver at Reception from Takseem and asked him to help me with which bus I should take to get back to the hotel. He said I should request this from the people in Takseem to get back to the hotel. I was stunned!!! This was the final straw for me. I was glad to leave and I will certainly not return to this hotel.
Stayed 6 nights in Aug 2022
Response from Cihan Düzgün on 11 Oct,2022
Dear Farhaad,First of all, we would like to thank you for taking the time to share. I am sorry to learn that you are experiencing unexpected and sometimes unsolvable technical problems. Regarding your comment about breakfast, I should mention that we have a hot menu that changes every day, and boiled eggs are definitely available on the buffet at least once every two days. I would like to express my regrets again for the problems you have experienced, and also I would like you to share some of the positive situations our staff has made for you.Kind RegardsCihan Düzgün

10/10 Excellent

Moshriq

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite place, and friendly staff
Stayed 1 night in Aug 2021
Response from Okan Ayvataş on 28 Aug,2021
Hi. Thank you for taking the time to leave your feedback, we are delighted to hear you enjoyed your stay here with us. We look forward to welcoming you back in the future. Kind regards,

6/10 Okay

Saeed

Liked: Staff & service, property conditions & facilities
Stayed 24 nights in Jul 2021

8/10 Good

Muneeb

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Black Tulip Hotel on 7 Sept,2019
Dear Customer, Greetings from the heart of Istanbul. It is for us a great pleasure to read your beautiful review as we understand that you had a good stay in our hotel. Definitively we will be very glad if you choose us again for a future stay and will do our best to offer you again a great experience visiting Turkey. Best Regards, Hotel Black Tulip

10/10 Excellent

Noah, Va

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & nice rooms. The staff are very friendly and they make the stay extremely pleasant. Not to mention great price and the hotel is in the center of literally everything you need!!
Stayed 11 nights in Aug 2019
Response from Black Tulip Hotel Management on 3 Sept,2019
Dear Customer, Greetings from the heart of Istanbul. It is for us a great pleasure to read your beautiful review as we understand that you had a good stay in our hotel. Definitively we will be very glad if you choose us again for a future stay and will do our best to offer you again a great experience visiting Turkey. Best Regards, Hotel Black Tulip

8/10 Good

ayman

Liked: Cleanliness, staff & service
Week in Istanbul at Black Tulip
The hotel is clean and in the center of action being close to the harbour as well as the Blue mosque and Topicapi museum. Staff are very friendly. I was disappointed with the size of room where you can't even have you luggage properly stored without having to jump over furniture. Very loud noise at night with street cars passing every few minutes and balcony door does not close tight to eliminate noise. You can't have AC set to a temperature while out of hotel to come back to comfort as electricity is out as soon as you leave room. Bathroom is also very tight but clean. Elevator can only fit 2 people at a time. Although it was OK but for the price I paid I'd rather stay at a brand name hotel for the same price next time. Restaurants and shops around this hotel were pricey but if you go to Yousuf Pasha or Taksim you'd get better value for your money. Airport Shuttle and arranged tour trips from hotel are way over priced in comparison to outside tour offices. But like I said all staff are friendly and the place is clean.
Stayed 7 nights in Aug 2019
Response from Hotel Management on 3 Sept,2019
Thank you very much for your kind review. Your feedbacks have such a big importance to the hotel management for improving our service and making our guests feel comfortable while staying. Hope to see you again. Best regards.Hotel Black Tulip.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
The hotel location was perfect, right by the train and tram stations, lots of shops and the main attractions within walking distance (under 10 mins). The staff were friendly and helpful although we had a few issues with the rooms.. the air con leaked constantly despite us asking for it to be fixed several times..
Stayed 5 nights in Aug 2019
Response from Black Tulip Hotel on 2 Oct,2019
Dear Guest Thank you for posting your feedback of your experience at Hotel Black Tulip. We are delighted to know you enjoyed the hotel location . However, we are disappointed to learn about the air con matter. Please be assured that the hotel will follow up on each feedback as we are continuing to improve the overall staying experience for our valued guests. Thank you again for the feedback and we hope to have the pleasure to welcome you again in the near future. Best Regards Black Tulip Hotel

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Internet hard to connect and once connected it switched off every 5 minutes, Clean hotel, good breakfast . Hard to get picked up by taxis as it is a street mainly for trams. Had 2 Ubers cancel on me until I moved two streets away. Nearly missed my plane as it took 30 minutes to work out what the problem was with pick ups
Stayed 1 night in Aug 2019
Response from Hotel Black Tulip on 2 Oct,2019
Dear guest, Thank you for sharing your feedback regarding your recent experience at Hotel Black Tulip. We would like to inform you that we fixed the internet issue and next time we can call you a regular taxi instead of Uber drivers who do not know Sirkeci and the historical peninsula area .Look forward to welcoming you again hopefully soon. Best Regards, Black Tulip Hotel Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 Nights in Istanbul
Hotel was smaller than expected but in the perfect location to visit the historical parts of Istanbul. Breakfast was very good and room was clean. Staff were helpful and polite.
Stayed 3 nights in Jun 2019
Response from SERKAN YILMAZ on 3 Jul,2019
Dear Customer, Greetings from the heart of Istanbul. It is for us a great pleasure to read your beautiful review as we understand that you had a good stay in our hotel. Definitively we will be very glad if you choose us again for a future stay and will do our best to offer you again a great experience visiting Turkey. Best Regards, Hotel Black Tulip

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally situated in the old city near the Topkapi Palace, the Basilica Cistern and the Hagia Sophia. The hotel is also close to places for eating and shopping
Stayed 4 nights in May 2019
Response from SERKAN YILMAZ on 25 May,2019
Dear Customer, Greetings from the heart of Istanbul. It is for us a great pleasure to read your beautiful review as we understand that you had a good stay in our hotel. Definitively we will be very glad if you choose us again for a future stay and will do our best to offer you again a great experience visiting Turkey. Best Regards, Hotel Black Tulip

10/10 Excellent

Youngest

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is the best in Istanbul, right next to the tram stop and a short walk from all the great attractions in that area. Staff were accommodating and the breakfast was fresh with many options.
Stayed 4 nights in May 2019
Response from SERKAN YILMAZ on 25 May,2019
Dear Customer, Greetings from the heart of Istanbul. It is for us a great pleasure to read your beautiful review as we understand that you had a good stay in our hotel. Definitively we will be very glad if you choose us again for a future stay and will do our best to offer you again a great experience visiting Turkey. Best Regards, Hotel Black Tulip

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I love pur hotel. Clean, good lication and good breakfast.
Stayed 4 nights in Mar 2019
Response from SERKAN YILMAZ on 25 Mar,2019
Dear Customer, Greetings from the heart of Istanbul. It is for us a great pleasure to read your beautiful review as we understand that you had a good stay in our hotel. Definitively we will be very glad if you choose us again for a future stay and will do our best to offer you again a great experience visiting Turkey. Best Regards, Hotel Black Tulip & Hotel Black Pearl

10/10 Excellent

Fatma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019
Response from SERKAN YILMAZ on 9 Feb,2019
Dear Customer, Greetings from the heart of Istanbul. It is for us a great pleasure to read your beautiful review as we understand that you had a good stay in our hotel. Definitively we will be very glad if you choose us again for a future stay and will do our best to offer you again a great experience visiting Turkey. Best Regards, Hotel Black Tulip

8/10 Good

Laila, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel for the price and great location. Hotel is walking distance from most major attraction such as Blue Mosque, Topkapi Place and Sofia Place. There is a Tram station within 2 mintutes walk which can be used to go Grand Bazaar or Galata Tower, The only thing which lets the hotel down is breakfast which is more or less same everyday.
Stayed 6 nights in Oct 2018
Response from SERKAN YILMAZ on 2 Nov,2018
Dear Customer, Greetings from the heart of Istanbul. It is for us a great pleasure to read your beautiful review as we understand that you had a good stay in our hotel. Definitively we will be very glad if you choose us again for a future stay and will do our best to offer you again a great experience visiting Turkey. Best Regards, Hotel Black Tulip

10/10 Excellent

Heydar, Baltimore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2018
Response from SERKAN YILMAZ on 25 Oct,2018
Dear Customer, Greetings from the heart of Istanbul. It is for us a great pleasure to read your beautiful review as we understand that you had a good stay in our hotel. Definitively we will be very glad if you choose us again for a future stay and will do our best to offer you again a great experience visiting Turkey. Best Regards, Hotel Black Tulip

10/10 Excellent

Ahmad, Lebanon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an excellent stay. Very clean place to stay. Perfect location. Thanks for Melvut
Stayed 8 nights in Sep 2018

10/10 Excellent

Yasemin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to all....
Nice and neat hotel practically in the heart of the city. The rooms were a little smaller than the usual but very clean. The staff were friendly. Breakfast was quite good. Due to a tramway line being right in front of the hotel meant every two minutes you had up with the noise, but this was the only downside to this hotel. I would recommend this hotel for short stays and sightseeing.
Stayed 1 night in Aug 2018
Response from SERKAN YILMAZ on 9 Aug,2018
Dear Customer, Greetings from the heart of Istanbul. It is for us a great pleasure to read your beautiful review as we understand that you had a good stay in our hotel. Definitively we will be very glad if you choose us again for a future stay and will do our best to offer you again a great experience visiting Turkey. Best Regards, Hotel Black Tulip

10/10 Excellent

Walter, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018
Response from SERKAN YILMAZ on 11 Dec,2018
Dear Customer, Greetings from the heart of Istanbul. It is for us a great pleasure to read your beautiful review as we understand that you had a good stay in our hotel. Definitively we will be very glad if you choose us again for a future stay and will do our best to offer you again a great experience visiting Turkey. Best Regards, Hotel Black Tulip

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Helpful staff.
Stayed 1 night in Oct 2017
Definitively we will be very glad if you choose us again for a future stay and will do our best to offer you again a great experience visiting Turkey. Best Regards otel Black Tulip & Hotel Black Pearl

8/10 Good

Tony, Washington, DC

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient hotel, helpful staff, tight room
I stayed three nights in a single room. The hotel is conveniently located in the old center of Istanbul near the main tourist sights, restaurants and public transport. The room was modern, clean and relatively quiet, but it was small and porrly layed out - you had to climb over the bed to get to the desk. The television was working but was not programmed to allow viewing of any channels. I asked the staff to correct the issue, but nothing was done.
Stayed 2 nights in Sep 2017
Response from SERKAN YILMAZ on 11 Nov,2017
Definitively we will be very glad if you choose us again for a future stay and will do our best to offer you again a great experience visiting Turkey. Best Regards otel Black Tulip & Hotel Black Pearl

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Close to all important tourist attractions
Excellent service by hotel staff, We liked this hotel very much, close to places we wanted to visit. Very close to public transport, extra ordinary helpful hotel staff can make your stay pleasant. Thanks Hotel Black Tulip.

8/10 Good

Cumaran, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near Topkapi with access to transit
Good service from staff. Provided information on tours to Topkapi palace, Blue Mosque, Hagia Sofia, Bosphorus cruise. Good overall hotel located next to Topkapi palace and on the tram line. Gulhane stop is just down the street from the hotel. Only issue would be that the walls are thin and you can hear the neighbouring suite.

6/10 Okay

Sami, UK

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff , and very good service

6/10 Okay

Doug, Vancouver Island, B.C.

Liked: Staff & service
Well located hotel
This hotel was walking distance to everything we wanted to see in the old European part of the city. The staff were very helpful and considerate of our needs. The room was so small there wasn't room for our one large suitcase without blocking our ability to walk around the bed. The bed was very comfortable and other than being cramped our stay was very satisfactory other than the inflexibility of our booking which was made through Expedia and non refundable so we lost a night's charge when our plans changed.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Small room, clean and friendly staff.
Great staff, centrally located and clean. Near Topkapi, close to everything.

8/10 Good

Yaseen, Jeddah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly hotel
Good hotel clean and friendly staff breakfast has limited choices some of the rooms are v small

10/10 Excellent

Rathna, Slovenia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They were so helpful and the sta on the whole was just a very good experience

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a great location.
I can't recommend this place enough. It's right in the old town of Fatih next to beautiful Gulane park where you can sit and have tea overlooking the city. The staff are amazingly friendly and so warm towards our young child. The room was lovely, overlooking the street with the trams which wasn't an issue. The breakfast incredible with such a huge selection. This is the best value hotel I've stayed in.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My second time here. "Hats off" to the staff!!
As the title says, the staff who are very polite. One of the guys was especially helpful going to great lengths to organize a bus from Istanbul to Greece. Now all I have to do is find a way out of this bankrupt paradise ;) .

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
It was brilliant

10/10 Excellent

Meredith, Perth, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and location
I visited Turkey as part of retracing the footsteps of family members who served during WWI, two at Gallipoli who were both wounded there, patched up and sent to the Western Front (where my journey continues). Staying at the Black Tulip also gave me access to the ancient part of Istanbul as well as some traditional Turkish dining experiences. The staff were friendly and very helpful, with their English skills being far superior to my Turkish (no no-existent). The room may have been a bit small but it was immaculate and kept that way. Happy to recommend this hotel for anyone looking to visit Istanbul.

10/10 Excellent

Benjamin, Shrewsbury

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Why this hotel is near to perfect.
I feel like all I will do is echo what people have already said but the Black Tulip is a wonderful budget hotel. The service and hospitality offered by the staff was second to none, the breakfast buffet was superb and the location, well, you couldn't be more perfectly placed to see Hagia Sophia, the Blue Mosque, the Topkapi Palace and you are only a short walk from the Grand Bazaar. Yes, the rooms a little small, but perfectly fitted, and why would you want to spend to much time in your room anyway? You're in Istanbul! The beds are a little short, I am 6ft and I my feet would just poke over the end of the bed (but I don't sleep like a plank of wood, so that wasn't an issue for me). In summary, if you're thinking about staying here, then do. Just book now.

8/10 Good

Susana, Barranquilla

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel to stay in Sultanahmet
Staff was very kind and helpful. I was sick so they took me to the pharmacy to buy medication. They were very caring.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for $$
Pros: One of the few hotels that I've really felt was value for money, Nice staff, nice room (106) Great breakfast (Yum yum!) , good wifi & spot on location with the tram just a few steps from the front door! Cons: Walls are a bit thin, noise wise but it wasn't a noisy hotel Room was too warm for me, but I noticed if you keep the bathroom door shut it helps. Also open the window of course.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All u need
Nice place with good breakfast , helpfull staff and perfect location. Small rooms but we had whatever we needed inside. I recommend.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, exceedingly tiny room
The hotel is situated in one of the most vivid areas of Istanbul and, yet, it is very quiet. The staff is very helpful and the breakfast delicious and rich. The only negative point was the dimension if the room 304: other than the bed, there was barely space at all!

6/10 Okay

Robert, Edinburgh

Liked: Cleanliness, staff & service, property conditions & facilities
Good - except for the building site next door!
Hotel was good, staff were friendly, location was great. However, building site next door meant being woken up every morning (including weekend) by heavy machinery... not what I wanted when I'm trying to relax on holiday!

8/10 Good

george, dallas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent location with a tram stop 10 steps away
the staff at the hotel is outstanding they know the city and provide great advice on getting around it the breakfast offered by the hotel is delicious and it allows you to either try a turkish type of breakfast or your more occidental type meal. The room size is more than adequate and the bathrooms are large, clean and have inmediate hot water for your showers. at 100 dollars the night our room was an excellent decision

2/10 Terrible

Laurence, Poznan

Disliked: Staff & service, room comfort
Not a place to stay.
This is a poor hotel that tried to cancel my confirmed stay and send me to a low grade hotel. I refused. It is clearly something they have done before with success.

8/10 Good

Vevake, New Delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location close to historical, shopping areas.
Room a little small, TV Channels had no English programs but was made up by the Hotel staffs excellent and helpful behavior.

6/10 Okay

Syed Ali, dubai

Liked: Cleanliness, property conditions & facilities
Hotel Tulip Review
Excellent location. You can take the metro which is just a minutes walk away from hotel. A lot of worth visiting places at walking distance. However rooms are too small and during our visit the wifi didn't work well at all for the entire duration of our six days stay.

10/10 Excellent

Joan, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel.
I stayed here while on holiday and can happily say this is a terrific small hotel, very helpful and friendly staff and in a great location . Rooms are small but adequate ( and I didn't spend much time in room anyway because I was out seeing the wonderful parts of old Istanbul ) very clean, with fridge , wifi,breakfast downstairs . The staff spoke good English and were an example of how to operate well, a fine hotel. I was on the 4 the floor away from the lift and could not have been more comfortable.

8/10 Good

keith, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Black tulip hotel
Enjoyed our stay here very central in Istanbul great locational. Also very pleasant staff in the hotel made the stay that much more enjoyable. Breakfast was really nice too great section of cereal cold meat cheese and fruit to set you up perfectly for the day

10/10 Excellent

C. James, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great time and our hotel was very close to everything!

8/10 Good

Stan, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight layover before the flight
I checked in for a single night because in my flights being 22 hours apart . The hotel is 200 meters from Ayasofya and 50 meters away from a tram station which leads to the airport . A lot of great cafes and shops as it is situated on the central street of old city . The room was small , but well decorated and had all amenities that were expected . Air conditioning worked perfectly . The only problem is that many English channels are blocked by Turkish government . Check in took 3 minutes , check out took 1 minute . Doors between the rooms are thin and you can hear the hallway . Overall 4.5 and would highly recommend for a layover .

6/10 Okay

Verified traveller

Liked: Staff & service
acceptable stay, value for money----------------------------------------------------------------------------------------------------------------------------------------

4/10 Poor

Nick, USA

Disliked: Staff & service, room comfort
Not Happy
When We arrive to hotel, Hotel staff told that we do not have booking and all room in Hotel is sold out. Hotels.com told us that our booking is conform, we book total 4 room but they give us only two room. After long conversation, they give us one more room in different hotel for one night which was much lower rated. We paid for 4 room and got only three room. Not happy at all. We will never go back.