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Reviews of Pera Palace Hotel

5 out of 5
Pera Palace Hotel
Mesrutiyet Cad. No. 52, Tepebasi Beyoglu, Istanbul, Istanbul

Reviews

9.4

Exceptional

Rating 10 - Excellent. 771 out of 1000 reviews" "
Rating 8 - Good. 143 out of 1000 reviews" "
Rating 6 - Okay. 47 out of 1000 reviews" "
Rating 4 - Poor. 23 out of 1000 reviews" "
Rating 2 - Terrible. 16 out of 1000 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

sameer

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful classy hotel. Well maintained Location is amazing
Stayed 2 nights in May 2024
Response from Hotel General Manager Murat Eti on 23 May,2024
Dear Sameer,Thank you for taking your time to give us your valuable feedback regarding your recent stay.We are pleased to know that you had a wonderful stay in our property by receiving the best service provided by Pera Palace team.We will be sharing your positive comments with all our team members. We are delighted to read that you enjoyed your stay and created some unforgettable moments in Istanbul.We are very much excited and looking forward to welcome you back in near future.Sincerely

8/10 Good

Joyce

Business traveller
Liked: Staff & service
Hotel staffs are helpful
Stayed 4 nights in May 2024
Response from Hotel General Manager Murat Eti on 13 May,2024
Thank you for taking time to share your wonderful comments.We are thrilled and very pleased to hear that your stay with Pera Palace was up to your expectations.We are very much looking forward to welcome you back in near future.Best Regards

8/10 Good

Sir Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel. Bar service very slow
Stayed 3 nights in May 2024
Response from Hotel General Manager Murat Eti on 10 May,2024
Dear Sir Graham,Thank you for taking time to share your wonderful comments.We are thrilled and very pleased to hear that your stay with Pera Palace was up to your expectations.We are very much looking forward to welcome you back in near future.Best Regards

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Hotel General Manager Murat Eti on 2 May,2024
Dear Jennifer,Thank you for taking time to share your wonderful comments.We are thrilled and very pleased to hear that your stay with Pera Palace was up to your expectations.We are very much looking forward to welcome you back in near future.Best Regards

10/10 Excellent

Sergio, Dallas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For those who appreciate history and tradition , Pera Palace is the hotel to stay at.
Stayed 2 nights in Apr 2024
Response from Hotel General Manager Murat Eti on 30 Apr,2024
Dear Mr.Sergio,We are appreciated of your valuable feedbacks.It was an honor for us to welcome you here.Hopefully, we could welcome you again.

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always special and will come back again & again & again. The staff is great. Always! Thank you everyone at Pera Palace!
Stayed 5 nights in Apr 2024
Response from Hotel General Manager Murat Eti on 25 Apr,2024
Dear David,We would like to thank you for posting a review regarding your recent stay at Pera PalaceWe are glad to hear that the facilities and staff provided such added value for you. Reviews like yours will always serve as a motivation to the entire team to maintain the highest level of service at all times to all our guests.We wish to welcome you back at our property in near future.

10/10 Excellent

Omer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience has been extraordinary and we consider that the hotel and its services are Excellent
Stayed 2 nights in Apr 2024
Response from Hotel General Manager Murat Eti on 16 Apr,2024
Dear Omer,Thank you for taking time to share your wonderful comments.We are thrilled and very pleased to hear that your stay with Pera Palace was up to your expectations.We are very much looking forward to welcome you back in near future.Best Regards

10/10 Excellent

Clair

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location, good-sized room, wonderful history and plenty of places to eat and drink nearby.
Stayed 3 nights in Apr 2024
Response from Hotel General Manager Murat Eti on 11 Apr,2024
Dear Clair,Thank you for taking time to share your wonderful comments. We are thrilled and very pleased to hear that your stay with Pera Palace was up to your expectations. We are very much looking forward to welcome you back in near future. Best Regards

10/10 Excellent

Gina

Stayed 2 nights in Apr 2024
Response from Hotel General Manager on 29 Apr,2024
Dear Gina,Thank you for taking time to share your wonderful comments.We are thrilled and very pleased to hear that your stay with Pera Palace was up to your expectations.We are very much looking forward to welcome you back in near future

10/10 Excellent

Armando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's beautiful old hotel that combines old and new, mach perfect,everything is good from location, staff, beauty, details, the best you can do is try by yourself
Stayed 2 nights in Mar 2024
Response from Hotel General Manager Murat Eti on 12 Apr,2024
Dear Armando,We are so happy to hear you had a great experience at Pera Palace. Your review made our day! Our whole team works very hard to keep our guests happy, but we can only do it thanks to amazing guests like you. Thanks again, and we hope to welcome you again soon

10/10 Excellent

Ashok

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very beautiful building with some history and character. Service was excellent. Very close to good restaurants.
Stayed 4 nights in Mar 2024
Response from Hotel General Manager Murat Eti on 1 Apr,2024
With great pleasure we are reading your review.Thank you so much for taking the time to show us how much you enjoyed your stay at our hotel and sharing your experience with so many other people online. We hope you keep us in mind the next time you stay in Istanbul.Sincerely Yours,Murat Eti General Manager

10/10 Excellent

Vidya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and overall it’s a nice and safe area even to walk around
Stayed 2 nights in Mar 2024
Response from Hotel General Manager Murat Eti on 31 Mar,2024
Thank you for taking time to share your wonderful comments. We are thrilled and very pleased to hear that your stay with Pera Palace was up to your expectations. We are very much looking forward to welcome you back in near future. Best Regards

10/10 Excellent

Hamdi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Otel Genel Müdürü on 11 Apr,2024
Sevgili Hamdi Bey,Öncelikle değerli zamanınızı ayırdığınız ve güzel yorumlarınızı bizimle paylaştığınız için teşekkür ediyoruz.Pera Palace kalitesinin ve ayrıcalıklı hizmetinin siz misafirlerimiz için devamlılığını sağlamaktır. Sizleri en kısa sürede aramızda görmekten ve tekrar ağırlamaktan mutluluk duyacağız.Saygılarımla

10/10 Excellent

Erfan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and special location
Stayed 2 nights in Mar 2024
Response from Hotel General Manager Murat Eti on 20 Mar,2024
Dear Erfan,We are so happy to hear you had a great experience at Pera Palace. Your review made our day! Our whole team works very hard to keep our guests happy, but we can only do it thanks to amazing guests like you. Thanks again, and we hope to welcome you again soon.

10/10 Excellent

Erfan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, beautiful and very special hotel. The best location. Best staff and full of story.
Stayed 5 nights in Mar 2024
Response from Hotel General Manager Murat Eti on 20 Mar,2024
Dear Erfan,We are so happy to hear you had a great experience at Pera Palace. Your review made our day! Our whole team works very hard to keep our guests happy, but we can only do it thanks to amazing guests like you. Thanks again, and we hope to welcome you again soon.

10/10 Excellent

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Style, architecture and history of this hotel were amazing! Close to restaurants and shopping but a long walk to Bosphorus and major mosques
Stayed 3 nights in Mar 2024
Response from Hotel General Manager on 19 Mar,2024
Dear Mr.James With great pleasure we are reading your review.Thank you so much for taking the time to show us how much you enjoyed your stay at our hotel and sharing your experience with so many other people online. We hope you keep us in mind the next time you stay in Istanbul.Sincerely Yours,Murat Eti General Manager

10/10 Excellent

Alica, Charlotte

Stayed 1 night in Mar 2024
Response from Hotel General Manager Murat Eti on 31 Mar,2024
Thank you for taking time to share your wonderful comments. We are thrilled and very pleased to hear that your stay with Pera Palace was up to your expectations. We are very much looking forward to welcome you back in near future. Best Regards

10/10 Excellent

Gregg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic hotel right smack in the middle of Pera. Many things are walkable, and if not, public transportation is very close. Staff was friendly and helpful. Would recommend!
Stayed 4 nights in Mar 2024
Response from Hotel General Manager Murat Eti on 11 Mar,2024
Dear Gregg,Thank you for taking time to share your wonderful comments.We are thrilled and very pleased to hear that your stay with Pera Palace was up to your expectations.We are very much looking forward to welcome you back in near future.Best Regards

10/10 Excellent

Amin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Mar 2024
Response from General Manager on 10 Mar,2024
Dear Amin,We are so happy to hear you had a great experience at Pera Palace. Your review made our day! Our whole team works very hard to keep our guests happy, but we can only do it thanks to amazing guests like you. Thanks again, and we hope to welcome you again soon.Best Regards

10/10 Excellent

Kristina

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
This hotel is a must stay while in Istanbul ! The history of this place, the location, the friendliness and the service of the staff , everything was amazing. Breakfast is great too. I think I won’t stay anywhere else when traveling to Istanbul, I was a guest two times already but exited for my upcoming trips and stay at Pera Palace .
Stayed 3 nights in Nov 2023
Response from Hotel General Manager Murat Eti on 24 Feb,2024
Dear Kristina,Thank you for taking time to share your wonderful comments.We are thrilled and very pleased to hear that your stay with Pera Palace was up to your expectations.We are very much looking forward to welcome you back in near future.

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience at the Pera Palace. This is a beautiful landmark hotel in the heart of Istanbul, 3 min stroll to the İstiklal Caddesi walkway. 5-star service, accomodations, and amenities. This hotel has great history including a museum on the first floor. The lobby is absolutely stunning as are all common areas of the hotel. Rooms are too. Full service spa in the basement with complimentary guest access to its turkish bath, sauna, steamroom and swimming pool with an "endless pool" jet mechanism for swimming laps in place. Staff was very responsive to our emails and meet all of our requests prior to arrival. Recommend 3-6pm tea time which we purchased in advance via email. Highly, highly recommend this hotel for all including couples, families, and business travelers.
Stayed 1 night in Feb 2024
Response from Hotel General Manager Murat Eti on 23 Feb,2024
Dear David,We would like to thank you for posting a review regarding your recent stay at Pera Palace . We are glad to hear that you enjoyed our facilities provided such added value for you. Positive reviews like yours will always serve as a motivation to the entire team to maintain the highest level of service.We wish to welcome you back at our property in near future.

10/10 Excellent

DENIZ

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great, welcoming upgraded room. Free of charge. Very nice breakfast
Stayed 1 night in Feb 2024
Response from Hotel General Manager Murat Eti on 21 Feb,2024
Dear Deniz,Thank you for taking time to share your wonderful comments.We are thrilled and very pleased to hear that your stay with Pera Palace was up to your expectations.We are very much looking forward to welcome you back in near future.Best Regards

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
The hotel has brilliant location. The lounge and cafe are beautiful. The staff, however, don't seem to be friendly, warm and helpful. They don't help out with luggage till they are asked. They tend to be busy with their mobile phone. The service in the cafe and restaurant is slow and staff don't seem to be attentive. I had to ask for menu and they juts stand there. I would rate the hotel itself as 5 star and 3 star for servicez
Stayed 1 night in Feb 2024
Response from Hotel General Manager Murat Eti on 19 Feb,2024
Thank you for your time to share your valuable feedbacks.We been discuss your review with the management team and all the necessary actions has been taken to prevent such an experience.We are paying attention to increase our service quality and your feedbacks will take us to that level.Once again, I thank you for your time and hope to see you here again.Best Regards

10/10 Excellent

TRANG

Stayed 1 night in Feb 2024
Response from Hotel General Manager Murat Eti on 18 Feb,2024
Dear Trang,Thank you for taking the time to tell us about your experience during your stay here at the Pera Palace Hotel. We appreciate your feedback since it helps us improve our service and your experience. Please feel free to reach out to me directly whenever your travel plans bring you back to Istanbul. Sincerely, Murat Eti General Manager

10/10 Excellent

Mark

Stayed 1 night in Feb 2024
Response from General Manager on 15 Feb,2024
Dear Mr. Mark ,Thank you for your rating of Pera Palace Hotel.We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Murat EtiGeneral Manager

10/10 Excellent

Unsal

Liked: Cleanliness, staff & service, property conditions & facilities
…..
Stayed 1 night in Feb 2024
Response from Hotel General Manager Murat Eti on 14 Feb,2024
Sevgili Ünsal Bey,Öncelikle Istanbul seyahatinizde Pera Palace tercih ettiğiniz ve konaklama deneyiminizi bizimle paylaştığınız için teşekkür ederiz.Konaklamanız süresince sunduğumuz hizmet kalitesi ile beklentilerinizin ötesine geçtiğimiz ve sizleri Istanbul’da unutulmaz anılarla yolcu ettiğimiz için onur duyduk.Saygılarımla

10/10 Excellent

Huseyin, hingham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
With its excellently proportioned, Art-nouveau façade and architecture, and the Orientalist approach Kubbeli Saloon, the hotel was built to charm. We stayed here last night for my wife’s birthday and totally geeked welcomed at the property, staff were friendly and polite room was great and had the opportunity to stay at Pierre Lotti suite and we appreciated for hotel management for their hospitality, absolutely recommended.
Stayed 1 night in Feb 2024
Response from Guest Relations on 9 Feb,2024
Dear HuseyiniWe would like to thank you for posting a review regarding your recent stay at Pera Palace . We are glad to hear that you enjoyed our facilities provided such added value for you. Positive reviews like yours will always serve as a motivation to the entire team to maintain the highest level of service.We wish to welcome you back at our property in near future.Best Regards,Nur TorunGuest Relations Agent

10/10 Excellent

Yesim

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Pera was steeped in history. Beautiful place.
Stayed 1 night in Feb 2024
Response from Guest Relations on 7 Feb,2024
Sevgili Yeşim Hanım,Değerli geri bildirimleriniz için teşekkür ederiz.Sizi burada ağırlamak bizim için bir onurdu.Umarım sizi tekrar ağırlayabiliriz.Saygılarımla

8/10 Good

JIWON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trabportation is not good
Stayed 2 nights in Jan 2024
Response from Guest Relations on 3 Feb,2024
Dear Jiwon,Thank you for taking the time to share your feedback with us. We are genuinely sorry to hear that you did not have a positive experience with transportation services. However, upon reviewing records, it appears that you did not avail yourself of our transportation options during your stay.At Pera Palace, we strive to provide the best possible service to all our guests. If there is any specific feedback you would like to share regarding the transportation options or if there was any confusion, please feel free to let us know. We value your input and would like to address any concerns you may have.Kind regards,

10/10 Excellent

Najwa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Guest Relations on 9 Feb,2024
Dear Najwa,We are appreciated of your valuable feedbacks.It was an honor for us to welcome you here.Hopefully, we could welcome you againBest Regards,Nur TorunGuest Relations Agent

10/10 Excellent

Jamal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Guest Relations on 20 Jan,2024
Dear Jamal,Thanks so much for sharing your feedback about your recent stay at Pera Palace. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that our team receive the recognition they deserve. Thank you again, , have a great day!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must stop in Istanbul!
Beautiful hotel rich in history. A must stop while in Istanbul to understand even more the history of the city. Afternoon tea is a delight! Nur, the concierge, went above and beyond to make our stay unforgettable. Thank you Nur for your hospitality, thoughtfulness and excellent recommendations.
Stayed 1 night in Jan 2024
Response from Guest Relations on 17 Jan,2024
Dear Anonymous,Thanks so much for sharing your feedback about your recent stay at Pera Palace. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that our team receive the recognition they deserve. Thank you again,Have a great day!

10/10 Excellent

Sagarika

Stayed 1 night in Jan 2024
Response from Guest Relations on 1 Feb,2024
Dear Sagarika,We are so happy to hear you had a great experience at Pera Palace. Your review made our day! Our whole team works very hard to keep our guests happy, but we can only do it thanks to amazing guests like you. Thanks again, and we hope to welcome you again soon.

10/10 Excellent

Elena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful and cosy hotel
Stayed 1 night in Jan 2024
Response from Nur Torun- Guest Relations Agent on 17 Jan,2024
Dear Elena,Thank you for taking time to share your wonderful comments.We are thrilled and very pleased to hear that your stay with Pera Palace was up to your expectations.We are very much looking forward to welcome you back in near future.Best Regards

10/10 Excellent

Tolga, Paris

Stayed 1 night in Dec 2023
Response from Hotel General Manager on 7 Jan,2024
Değerli Misafirimiz,Vakit ayırıp anketimizi doldurduğunuz için çok teşekkür ederim.Değerli yorumlarınız sayesinde, hizmetlerimizi her geçen gün bir adım daha ileri götürme imkanı tanıyorsunuz. Umarım sizi en kısa sürede yine ağırlama fırsatı buluruz.Saygılarımla,Murat EtiGenel Müdür

10/10 Excellent

Bike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Hotel General Manager on 2 Jan,2024
Dear Mr.Bike,Thank you for your rating of Pera Palace Hotel.We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Murat Eti

10/10 Excellent

David

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Guest Relations on 24 Jan,2024
Dear David,We are appreciated of your valuable feedbacks.It was an honor for us to welcome you here.Hopefully, we could welcome you again.

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classy, Comfortable, Charming…Pera Palace is best!
This hotel is truly Amazing. A classic and gem. The staff are so polite, friendly, and helpful. The hotel is of another time of old world class, but still has the necessary modern updates for comfort. The spa/hamam is divine. The high tea experience is a delight and a cocktail in the Orient bar is a must. An additional bonus is the Kevorak Diamond jeweler on site. The couple that own and run it are so kind and warm. They have some of the most beautifully designed jewelry and even helped me with a ring repair. I cannot do justice with words how comfortable and welcoming my Pera Palace experience was. Thank you.
Stayed 2 nights in Dec 2023
Response from Hotel General Manager on 19 Dec,2023
Dear Ms.Wendy,With great pleasure we are reading your review.Thank you so much for taking the time to show us how much you enjoyed your stay at our hotel and sharing your experience with so many other people online. We hope you keep us in mind the next time you stay in Istanbul.Sincerely Yours,Murat Eti General Manager

8/10 Good

Reuben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful renovated hotel in Pera neighborhood. Within walking distance of all old city attractions. Rooms on the small side. Restaurant good. Excellent and very helpful staff. Visit the small museum dedicated to Ataturk on the first floor (open for a few hrs daily).
Stayed 2 nights in Dec 2023
Response from General Manager on 17 Dec,2023
Dear Reuben ,We would like to thank you for the time you took to evaluate Pera Palas Hotel and would like to state that we will be happy to host you again in our hotel on your next trip.Kind regards,Murat Eti General Manager

4/10 Poor

Michael

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Hotel is historic & looks great. Staff is completely incapable. Some examples: 1. Since nothing is in print (been that way since Covid accord to staff), you have to ask for everything. At approx 12:30, I asked if we could have lunch. They said sure, do you want to eat in the lobby? No thanks, we will go to the restaurant. Response: Restaurant is not open until 3. 2. Invited friends for drinks at 1PM. Made reservations and asked if hotel had parking since friends were driving into city. I was assured they had valet parking. Friends arrived - no parking. Talked to concierge & was told that garage was full so he rudely informed visitors that they would have to find parking in their own in the middle of downtown Istanbul. 3. Came out of room on the 5th floor around noon. Single hotel elevator not working. No notice/no sign. My wife & I are in our 80’s. Walked down / asked about elevator. Advised that it was down for scheduled routine maintenance. I suggested they advise residents in advance or sked for late evening hours. In summary: the staff had no idea of how to deal with problems. Their attitude was simply, well, that’s the way it is. No flexibility. It’s too bad since the hotel is so beautiful and 5 star!!! No maps of the area/ nothing in print/no amenities and associated hours/no schedule of events/parking not available
Response from Guest Relations on 6 Feb,2024
Dear Michael,Thank you for sharing your feedback. We apologize for the inconveniences you experienced during your stay. Rest assured, we take your comments seriously and will address each issue to ensure a better experience for future guests. We appreciate your understanding and hope to welcome you back for a flawless stay.Best Regards

10/10 Excellent

Dilay

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous property, extremely clean, and we got to have a glimpse into classic Turkish life in the early 20th century. It was such a lovely sight to see, decorated so beautifully for Christmas. Seeing Ataturk’s room was also an amazing addition! Overall great experience
Stayed 2 nights in Dec 2023
Response from General Manager on 11 Dec,2023
Dear Ms.Dilay,With great pleasure we are reading your review.Thank you so much for taking the time to show us how much you enjoyed your stay at our hotel and sharing your experience with so many other people online. We hope you keep us in mind the next time you stay in Istanbul.Sincerely Yours,Murat Eti General Manager

10/10 Excellent

AYSE, Istanbul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hotel General Manager on 25 Dec,2023
Dear Ms.Ayse ,Thank you for your rating of Pera Palace Hotel.We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Murat Eti

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Location
Location is incredible and the view from our room was superb. Pera area is where it is at. The nightlife, bars and restaurants. The hotel was stunning. You can feel the tradition and yet updated and fresh. The Spa facility and Hammam experience was excellent. Coffee could be better at breakfast would be our only small criticism. Service was friendly and warm and the place somewhere special to visit.
Stayed 1 night in Nov 2023
Response from General Manager on 5 Dec,2023
Dear Mr. Darren,With great pleasure we are reading your review.Thank you so much for taking the time to show us how much you enjoyed your stay at our hotel and sharing your experience with so many other people online. We hope you keep us in mind the next time you stay in Istanbul.Sincerely Yours,Murat Eti General Manager

8/10 Good

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great historic property. Staff was wonderful and very helpful. Received a room upgrade at check-in and late check-out as a VIP member. Good breakfast buffet. Location with easy access to sites and transportation.
Stayed 1 night in Nov 2023
Response from General Manager on 5 Dec,2023
Dear Ms.Sara,Thank you very much for your kind feedback!I appreciate all your great comments about our facilities and service and am happy to hear that you enjoyed our hospitality just like the convenience of our location.Looking forward to welcoming you back to Pera Palace if you plan any return visits to Istanbul,Best Regards,Murat Eti General Manager

10/10 Excellent

Timur

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an excellent hotel of a historic value with a great service.
Stayed 4 nights in Nov 2023
Response from Hotel General Manager on 27 Nov,2023
Dear Mr.Timur,With great pleasure we are reading your review.Thank you so much for taking the time to show us how much you enjoyed your stay at our hotel and sharing your experience with so many other people online. We hope you keep us in mind the next time you stay in Istanbul.Sincerely Yours,Murat Eti General Manager

10/10 Excellent

claudia, Hazelton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So beautiful! Hotel is just amazing. So clean and well taken care of. Close to lots of fun things to see.
Stayed 1 night in Nov 2023
Response from General Manager on 24 Nov,2023
Dear Ms. Claudia,We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Murat Eti General Manager

10/10 Excellent

Kourtney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved loved loved our stay at the Pera Palace! It was beautiful, spotless, quiet, regal, and like staying in a fairytale! Exceptional staff, service, food, and facilities. Manager (Jihat) was so kind and every staff person we encountered went above and beyond out expectations. We will definitely stay again. Get the afternoon high tea!
Stayed 1 night in Nov 2023
Response from General Manager on 24 Nov,2023
Dear Mr. Kourtney,We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Murat Eti General Manager

8/10 Good

Allou

Travelled with partner
Liked: Cleanliness, staff & service
Very well located . Excellent staff.
Stayed 4 nights in Nov 2023
Response from General Manager on 24 Nov,2023
Dear Mr. Kourtney,We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Murat Eti General Manager

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay with accommodating and helpful staff. Loved the historical displays. Be aware around afternoon tea time, as there can be large lines of people queueing outside the hotel for high tea
Response from Hotel General Manager on 21 Nov,2023
Dear Ms. Jessica,With great pleasure we are reading your review.Thank you so much for taking the time to show us how much you enjoyed your stay at our hotel and sharing your experience with so many other people online. We hope you keep us in mind the next time you stay in Istanbul.Sincerely Yours,Murat Eti General Manager

8/10 Good

Bronson

Stayed 3 nights in Nov 2023
Response from Hotel General Manager on 10 Dec,2023
Dear Mr. Bronson, With great pleasure we are reading your review.Thank you so much for taking the time to show us how much you enjoyed your stay at our hotel and sharing your experience with so many other people online. We hope you keep us in mind the next time you stay in Istanbul.Sincerely Yours,Murat Eti General Manager