All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Everything was really great; however, it was very hot inside the room as the AC was not fully working since it was raining the first couple of days we were there and the central heating was on. The cleaning staff were great as well; however, they were very loud in the morning and we were awakened one day because of their loud and chatter. Nonetheless, all in all, the staff is ver friendly and the hotel is amazing.
Miray
Stayed 4 nights in Apr 2024
Response from Point Hotel Management on 25 Apr,2024
Dear Miray,Thank you very much for choosing Point Hotel Taksim and sharing your valuable comments with us.We are very pleased to hear that you have been satisfied with the services of our hotel and staff. Your positive comments further motivate us to take our guest satisfaciton efforts to the highest level.We very much look forward to welcoming you once again at Point Hotel Taksim in the nearest future. Yours sincerely,
Great hotel and service very nice area it’s 5 minutes from taksim Square highly recommend this hotel
Deyab
Stayed 11 nights in Jan 2024
Response from Point Hotel Mangement on 14 Mar,2024
Dear Deyah, Thank you for choosing Point Hotel Taksim and taking the time to share your experiences. We are absolutely happy to hear that you have thoroughly enjoyed the stay and have been satisfied with the services we provided. We strive to do our utmost to meet and exceed our guest’s expectations. Looking forward to welcoming you back soon. Kindest Regards, Point Hotel Management
6/10 Okay
Shoko
7 Mar,2024
Shoko
Stayed 6 nights in Mar 2024
Response from Point Hotel Management on 1 Apr,2024
Dear Guest, Thank you for choosing Point Hotel Taksim and taking the time to share your experiences. We are absolutely happy to hear that you have thoroughly enjoyed the stay and have been satisfied with the services we provided. We strive to do our utmost to meet and exceed our guest’s expectations. Looking forward to welcoming you back soon. Kindest Regards, Point Hotel Management
Modern and great hotel within walk-in distance to transportation and taksim square as well as very hospitable employees. Warm, friendly, and very helpful
Traveling
Stayed 1 night in Feb 2024
Response from Point Hotel Management on 22 Feb,2024
Dear Guest Thank you for choosing Point Hotel Taksim and taking the time to share your experiences. We are absolutely happy to hear that you have thoroughly enjoyed the stay and have been satisfied with the services we provided. We strive to do our utmost to meet and exceed our guest’s expectations. Looking forward to welcoming you back soon. Kindest Regards, Point Hotel Management
6/10 Okay
Francesco
4 Feb,2024
Francesco
Stayed 3 nights in Feb 2024
Response from Point Hotel Management on 23 Mar,2024
Dear Francesco, Thank you for choosing Point Hotel Taksim and taking the time to share your experiences. We are absolutely happy to hear that you have thoroughly enjoyed the stay and have been satisfied with the services we provided. We strive to do our utmost to meet and exceed our guest’s expectations. Looking forward to welcoming you back soon. Kindest Regards, Point Hotel Management
Response from Point Hotel Mangement on 20 Jan,2024
Dear UMIT, Thank you for choosing Point Hotel Taksim and taking the time to share your experiences. We are absolutely happy to hear that you have thoroughly enjoyed the stay and have been satisfied with the services we provided. We strive to do our utmost to meet and exceed our guest’s expectations. Looking forward to welcoming you back soon. Kindest Regards, Point Hotel Management
Response from Point Hotel Mangement on 18 Dec,2023
Dear Guest, Thank you very much for choosing Point Hotel Taksim and sharing your valuable comments with us. We are very pleased to hear that you have been satisfied with the services of our hotel and staff. Your positive comments further motivate us to take our guest satisfaciton efforts to the highest level. We very much look forward to welcoming you once again at Point Hotel Taksim in the nearest future. Yours sincerely, Point Hotel Management
8/10 Good
Lina
5 Dec,2023
Lina
Stayed 2 nights in Oct 2023
Response from Point Hotel Mangement on 8 Jan,2024
Dear Guest,Thank you very much for choosing Point Hotel Taksim and sharing your valuable comments with us.We are very pleased to hear that you have been satisfied with the services of our hotel and staff. Your positive comments further motivate us to take our guest satisfaciton efforts to the highest level.We very much look forward to welcoming you once again at Point Hotel Taksim in the nearest future. Yours sincerely,Taksim Point Hotel Management
The access of the lounge was a bit complicated as it was constantly closed, and we had to ask a team member to open it.
The last day, the reception called on the phone at least four times (since 10:30 am) to remind that the check out is at 12:00 pm
Also, the carpet in the room should be replaced especially for customers suffering from allergy (my case).
Nevertheless, the food are good. The team of the restaurant (9th floor) are amazing !
MHAMED
Stayed 3 nights in Nov 2023
Response from Point Hotel Mangement on 6 Dec,2023
Dear Guest, Thank you very much for choosing Point Hotel Taksim and sharing your valuable comments with us. We are very pleased to hear that you have been satisfied with the services of our hotel and staff. Your positive comments further motivate us to take our guest satisfaciton efforts to the highest level. We very much look forward to welcoming you once again at Point Hotel Taksim in the nearest future. Yours sincerely, Point Hotel Management
8/10 Good
Mohamed
9 Nov,2023
Mohamed
Stayed 1 night in Nov 2023
Response from Point Hotel Mangement on 10 Nov,2023
Dear Mohamed, Thank you very much for choosing Point Hotel Taksim and sharing your valuable comments with us. We are very pleased to hear that you have been satisfied with the services of our hotel and staff. Your positive comments further motivate us to take our guest satisfaciton efforts to the highest level. We very much look forward to welcoming you once again at Point Hotel Taksim in the nearest future. Yours sincerely, Point Hotel Management
Dear Guest, Thank you for choosing Point Hotel Taksim and taking the time to share your experiences. We are absolutely happy to hear that you have thoroughly enjoyed the stay and have been satisfied with the services we provided. We strive to do our utmost to meet and exceed our guest’s expectations. Looking forward to welcoming you back soon. Kindest Regards, Point Hotel Management
6/10 Okay
Charlotte
Business traveller
24 Oct,2023
Disliked: Staff & service
The only hotel you have to pay to use the gym?!
Disappointing stay compared to other hotels locally - steep steps up to front of property with no ramp for lugagge or support. Was charged ten euros for using the gym (which is poor quality and the hottest room in the hotel) - this is not made clear before booking or at check in. Staff in the gym reception was rude. Rooms were basic but fine.
Charlotte
Stayed 4 nights in Oct 2023
Response from Point Hotel Mangement on 25 Oct,2023
Dear Charlotte,Thank you very much for choosing Point Hotel Taksim and sharing your valuable comments with us.I would like to express that we are genuinely sorry for this situation experienced during your stay. Your comments are always guiding us on our path to continuously improve our services and guest satisfaction. Please rest assured that further to your comments this matter has been discussed and evaluated with all relevant team members.We have ramp for luggage and handicaped people left side of the hotel and doormans , vales and bell boy available 24 hours at your services.We look forward to the opportunity to welcome you back and to show you our services at their best.Yours sincerely,
8/10 Good
Mohamed
Business traveller
14 Oct,2023
Liked: Staff & service, room comfort
Mohamed
Stayed 2 nights in Oct 2023
Response from Point Hotel Mangement on 17 Oct,2023
Dear Mohamed,I would like to thank you on behalf of our management and colleagues for choosing Point Hotel Taksim and sharing your valuable comments with us.It is our main priority to provide our guests with services that make their stay with us a most enjoyable one. As such, we are very happy to receive your positive feedback and look forward to the opportunity of welcoming you back.Yours sincerely,Point Hotel Managemenet
10/10 Excellent
Ikhlas
11 Oct,2023
Ikhlas
Stayed 3 nights in Oct 2023
Response from Point Hotel Mangement on 1 Nov,2023
Dear İhlas, Thank you very much for choosing Point Hotel Taksim and sharing your valuable comments with us. We are very pleased to hear that you have been satisfied with the services of our hotel and staff. Your positive comments further motivate us to take our guest satisfaciton efforts to the highest level. We very much look forward to welcoming you once again at Point Hotel Taksim in the nearest future. Yours sincerely, Point Hotel Management
2/10 Terrible
Saad
Business traveller, Travelled with group
29 Sept,2023
Disliked: Staff & service, amenities
the location was ok, but there are many better options like Marriott and Haytt across the street in the same price.
Saad
Stayed 1 night in Sep 2023
Response from Point Hotel Mangement on 2 Oct,2023
Dear saad, Thank you for choosing Point Hotel Taksim and taking the time to share your experiences. We are absolutely happy to hear that you have thoroughly enjoyed the stay and have been satisfied with the services we provided. We strive to do our utmost to meet and exceed our guest’s expectations. Looking forward to welcoming you back soon. Kindest Regards, Point Hotel Management
Response from Point Hotel Mangement on 11 Sept,2023
Dear Tarek,Thank you very much for choosing Point Hotel Taksim and sharing your valuable comments with us.We are very pleased to hear that you have been satisfied with the services of our hotel and staff. Your positive comments further motivate us to take our guest satisfaciton efforts to the highest level.We very much look forward to welcoming you once again at Point Hotel Taksim in the nearest future. Yours sincerely,Point Hotel Management
Front desk Staff is rude and disrespectful. They speak over you and don’t want to listen.
Hotel wanted to scam me and the family by charging us 10 Euros a person per day to use the gym. Wanted to charge us 5 Euros for hair nets for the pool.
Checked my reservation and no mention of extra charges for these facilities.
Lack of restaurants in the hotel.
Would not recommend this place.
Wasim
Stayed 4 nights in Jul 2023
Response from Point Hotel Mangement on 10 Aug,2023
Dear Wasim,Thank you very much for choosing Point Hotel Taksim and sharing your valuable comments with us.I would like to express that we are genuinely sorry for this situation experienced during your stay. Your comments are always guiding us on our path to continuously improve our services and guest satisfaction. Please rest assured that further to your comments this matter has been discussed and evaluated with all relevant team members.We look forward to the opportunity to welcome you back and to show you our services at their best.Yours sincerely,Point Hotel Mangement
Super clean and very friendly staff.
Amazing breakfast and great rooms.
Miray
Stayed 4 nights in May 2023
Response from FOM on 31 May,2023
Dear MIRAY, Thank you very much for taking the time to rate about your experience at Point Hotel TAKSIM. We are honored having your review&rate. We look forward to see you again. Warm regards from Turkey.Kind Regards
6/10 Okay
Bijan
27 May,2023
Liked: Property conditions & facilities
Overall ok, but I wouldn’t reserve a room in there next time
Bijan
Stayed 2 nights in May 2023
Response from FOM on 30 May,2023
Dear Bijan , Thank you very much for taking the time to rate about your experience at Point Hotel TAKSIM. We are honored having your review&rate. We look forward to see you again. Warm regards from Turkey.Kind Regards
In fact it is not my first time in point hotel. This time everything was different, there is no air condition in the room and when we asked they talked about about the system is only for hot airflow. They gave me the room 732 where in the early morning 7:30 the room service start to prepare the trolley with too much noise. If a day we was late to leave the room in the morning, we came back to found the coffee and tea putted on the door without changing the cups or even washed it …
Dany
Stayed 4 nights in May 2023
Response from Front Office Manager on 25 May,2023
Dear Valuable Guest,As a Point Hotel Taksim Family assures you that your feedback has been noted. Thanks to the clear feedback we are going to give a better service to our following guests and you for your next time.Kind RegardsTolga Subaşı / FOM
Response from Point Hotel Management. on 18 May,2023
Dear Tarek , Thank you very much for taking the time to rate about your experience at Point Hotel TAKSIM. We are honored having your review&rate. We look forward to see you again. Warm regards from Turkey.
6/10 Okay
fahid
Travelled with group
30 Apr,2023
Disliked: Cleanliness
fahid
Stayed 4 nights in Apr 2023
Response from Front Office Manager on 11 May,2023
Dear Fahid, Thank you so much for taking the time to write the review! Please accept my personal deepest apologies about the matter you encountered while you were in our hotel. We really appreciate every feedback we get from our guests . Respectfully,
Response from Point Hotel Management. on 25 Apr,2023
Dear Majid , Thank you very much for taking the time to rate about your experience at Point Hotel TAKSIM. We are honored having your review&rate. We look forward to see you again. Warm regards from Turkey.
Great location, good staff, large rooms, nice modern bathroon, good range of toiletries, free water, coffee and tea everyday. The room was cleaned daily and they offered a great breakfast buffetwithchanges everyday.
I would say more 4-star than 5-star though.
Paul
Stayed 6 nights in Apr 2023
Response from Point Hotel Management. on 17 Apr,2023
Dear Paul , Thank you very much for taking the time to rate about your experience at Point Hotel TAKSIM. We are honored having your review&rate. We look forward to see you again. Warm regards from Turkey.
Response from Point Hotel Management. on 31 Mar,2023
Dear Itzhak, Thank you very much for taking the time to rate about your experience at Point Hotel TAKSIM. We are honored having your review&rate. We look forward to see you again. Warm regards from Turkey.
10/10 Excellent
Walter
23 Mar,2023
Walter
Stayed 1 night in Mar 2023
Response from Point Hotel Management. on 24 Mar,2023
Dear Walter , Thank you very much for taking the time to rate about your experience at Point Hotel TAKSIM. We are honored having your review&rate. We look forward to see you again. Warm regards from Turkey.
Good service.
Perfect location for airport bus, directly across the road.
Food variety limited at hotel lounge.
Verified traveller
Stayed 2 nights in Feb 2023
Response from Point Hotel Management. on 1 Mar,2023
Dear Guest, Thank you very much for taking the time to rate about your experience at Point Hotel TAKSIM. We are honored having your review&rate. We look forward to see you again. Warm regards from Turkey.
10/10 Excellent
Saeedh
Travelled with family
8 Jan,2023
Liked: Cleanliness, staff & service
Everything
Saeedh
Stayed 1 night in Jan 2023
Response from Point Hotel Management. on 10 Jan,2023
Dear Saeedh , Thank you very much for taking the time to rate about your experience at Point Hotel TAKSIM. We are honored having your review&rate. We look forward to see you again. Warm regards from Turkey. Point Hotel Management.
10/10 Excellent
Hector, Hawthorne
21 Nov,2022
Hector
Stayed 1 night in Nov 2022
8/10 Good
Mohamed
15 Nov,2022
Mohamed
Stayed 2 nights in Nov 2022
Response from Point Hotel Management. on 18 Nov,2022
Dear Mohamed , Thank you very much for taking the time to rate about your experience at Point Hotel TAKSIM. We are honored having your review&rate. We look forward to see you again. Warm regards from Turkey.
Response from Point Hotel Management. on 23 Oct,2022
Dear Ramin , Thanks for choosing Point Hotel Taksim for your staying. Kindly we would like to know the reason of your negative feedback to improve our missing points. Whether you contact us to the Hotel,we would get the chance to know and hope to welcome you back soon. Point Hotel Management.
Absolutely not a 5star hotel ! Just 4 star quality or maybe less even !
Mohammad
Stayed 4 nights in Sep 2022
Response from Point Hotel Management. on 23 Sept,2022
Dear Mohammad , Thanks for choosing Point Hotel Taksim for your staying. Kindly we would like to know the reason of your negative feedback to improve our missing points. Whether you contact us to the Hotel,we would get the chance to know and hope to welcome you back soon.
The Point Hotel is perfect, which is why it's my favorite place to stay whenever I come to Istanbul. The staff are ever so helpful.
Steven
Stayed 1 night in Sep 2022
Response from Point Hotel Management. on 21 Sept,2022
Dear Steven , Thank you very much for taking the time to rate about your experience at Point Hotel TAKSIM. We are honored having your review&rate. We look forward to see you again. Warm regards from Turkey. Point Hotel Management.
4/10 Poor
matt
Travelled with group
15 Sept,2022
Liked: Cleanliness, staff & service
Disliked: Amenities
The place is not as highly rated, breakfast is mediocre and while staff try to be polite and helpful the hotel itself nothing to write home about! Very good for a good night sleep!
matt
Stayed 7 nights in Sep 2022
Response from Point Hotel Management. on 16 Sept,2022
Dear Matt ,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Point Hotel Management.
Response from Point Hotel Management. on 15 Sept,2022
Dear Ayad, Thank you very much for taking the time to rate about your experience at Point Hotel TAKSIM. We are honored having your review&rate. We look forward to see you again. Warm regards from Turkey. Point Hotel Management.
Response from Point Hotel Management. on 9 Sept,2022
Dear Alessandra , Thank you very much for taking the time to rate about your experience at Point Hotel TAKSIM. We are honored having your review&rate. We look forward to see you again. Warm regards from Turkey. Point Hotel Management.
2/10 Terrible
Azmi
3 Sept,2022
Azmi
Stayed 4 nights in Aug 2022
Response from Point Hotel Management. on 4 Sept,2022
Dear Azmi , Thanks for choosing Point Hotel Taksim for your staying. Kindly we would like to know the reason of your negative feedback to improve our missing points. Whether you contact us to the Hotel,we would get the chance to know and hope to welcome you back soon. Point Hotel Management.
The property location was so far the best. Staff were friendly.
Fatiha
Stayed 8 nights in Aug 2022
Response from Point Hotel Management. on 12 Aug,2022
Thank you very much for taking the time to rate about Dear Fatiha ,your experience at Point Hotel TAKSIM. We are honored having your review&rate. We look forward to see you again. Warmest Regards from Turkey. Point Hotel Management.
I absolutely loved my stay at the Point Hotel! The location of the hotel is within walking proximity to all the restaurants and transportation, especially Havaist, the bus to İstanbul Airport. The staff of the hotel is the most friendly and hospitable and the breakfast has many delicious varieties. Will definitely be staying here again at my next Istanbul trip!
Evelyn
Stayed 2 nights in Jul 2022
Response from Point Hotel Management. on 5 Aug,2022
Dear Evelyn , Thank you very much for taking the time to rate about your experience at Point Hotel TAKSIM. We are honored having your review&rate. We look forward to see you again. Warm regards from Turkey. Point Hotel Management.
The hotel was in a perfect location close to everything and very clean
lahcen
Stayed 8 nights in Jul 2022
Response from Point Hotel Management. on 29 Jul,2022
Dear Lahcen , Thank you very much for taking the time to rate about your experience at Point Hotel TAKSIM. We are honored having your review&rate. We look forward to see you again. Warm regards from Turkey.
In Expedia pool and gym Included but when you are there you should pay extra to use pool or gym. Entering the hotel has ramp for wheelchair but that is impossible a handicap be able to use it.
Kambiz
Stayed 2 nights in Jul 2022
Response from Point Hotel Management. on 26 Jul,2022
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
Don’t believe what you see on the pictures
I was disappointed. They gave me a very bad room on 1st floor after arguments they upgraded me after paying $600 extra
Please make sure your reservation is refundable if not you will get stuck like me
Ammar
Stayed 10 nights in Jun 2022
Response from Point Hotel Management. on 26 Jul,2022
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
10/10 Excellent
Waleed
23 Jun,2022
Waleed
Stayed 12 nights in Jun 2022
10/10 Excellent
Ahmed
22 Jun,2022
Ahmed
Stayed 2 nights in Jun 2022
10/10 Excellent
Sally
1 Jun,2022
Sally
Stayed 4 nights in May 2022
Response from Point Hotel Management. on 26 Jul,2022
Dear Sally , Thank you very much for taking the time to rate about your experience at Point Hotel TAKSIM. We are honored having your review&rate. We look forward to see you again. Warm regards from Turkey