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Reviews of The Grand Mira Hotel

The Grand Mira Hotel
Yukari Mh. Uskudar Cd. Sarayli Sk. No 3, Kartal, Istanbul

Reviews

8.4

Very good

Rating 10 - Excellent. 167 out of 344 reviews" "
Rating 8 - Good. 108 out of 344 reviews" "
Rating 6 - Okay. 46 out of 344 reviews" "
Rating 4 - Poor. 11 out of 344 reviews" "
Rating 2 - Terrible. 12 out of 344 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Hussein

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members so nice
Stayed 3 nights in Jan 2024

10/10 Excellent

Tarek

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is really nice, staff extremely friendly. Breakfast was delicious. Overall hotel stay was great. Location not the best. Area worn down
Stayed 2 nights in Oct 2023

10/10 Excellent

bahar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

bahar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

bahar

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Fady

Stayed 2 nights in Aug 2023

10/10 Excellent

Ricardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located in an area where there are a lot of dining options. It is also about 5-10 minute walk to the metro station which is very convenient. There is plenty of parking in the basement.
Stayed 2 nights in Jul 2023

8/10 Good

Murad, Amman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel but away from everything but close to shore line. Staff very helpful and friendly. Clean and welcoming but a bit old.
Stayed 1 night in Jun 2023
Response from The Grand Mira Business Hotel on 11 Jul,2023
Kıymetli Misafirimiz, Konaklamanızla ilgili yaşadığınız deneyimler üzerine, bizlerle paylaştığınız puanlama için teşekkür ederiz. Sizi çok yakında yeniden The Grand Mira Otelimizde ağırlayabilmeyi ümit eder, sağlıklı günler dileriz. Saygılarımızla.

10/10 Excellent

Asmaa

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in May 2023
Response from The Grand Mira Business Hotel on 11 Jul,2023
Kıymetli Misafirimiz, Konaklamanızla ilgili yaşadığınız deneyimler üzerine, bizlerle paylaştığınız puanlama için teşekkür ederiz. Sizi çok yakında yeniden The Grand Mira Otelimizde ağırlayabilmeyi ümit eder, sağlıklı günler dileriz. Saygılarımızla.

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I was concerned about some of the recent reviews after I had already booked our room but I am glad to say I was happily rewarded by staying here. Our room was lovely with floor to ceiling glass French doors which opened out to a breathtaking view of the Marmara Sea. We had booked sea view and non-smoking superior and that was exactly what we got. Very quiet and comfortable with queen bed. There is a train that runs along the water front of Kartal so it is helpful to use ear plugs. We prefer to have fresh sea air rather than the sealed windows that do not open in recently built hotels. Loved the seagulls flying past our windows on the 4th floor.
Stayed 1 night in May 2023
Response from The Grand Mira Business Hotel on 11 Jul,2023
Dear Valued Guest, First of all, thank you for your valuable comments. We are very pleased to know that you had a pleasant time in our hotel and that you were satisfied with our services. As The Grand Mira employees, the aim of our entire team is to provide our guests with the highest service quality standards and to ensure their satisfaction, and we strive to achieve this. Your comments and opinions are of great importance for us to deliver the service standards we aim for. We state once again that your support is very important to us, and we will be honored to welcome you again at The Grand Mira. Kind Regards.

10/10 Excellent

Yüksel

Stayed 1 night in Apr 2023
Response from The Grand Mira Business Hotel on 10 Apr,2023
Kıymetli Misafirimiz, Öncelikle değerli yorumlarınız için teşekkür ederiz. Otelimizde keyifli vakit geçirdiğinizi ve hizmetlerimizden memnun kaldığınızı bilmek bizleri çok memnun etmiştir. The Grand Mira çalışanları olarak, tüm ekibimizin amacı misafirlerimize en üst hizmet kalite standartlarını sunarak memnuniyetlerini sağlamaktır ve bunu gerçekleştirmek için üstün çaba göstermekteyiz. Sizin yorumlarınız ve görüşleriniz, bizim hedeflediğimiz hizmet standartlarını sunabilmemiz adına büyük önem taşımaktadır. Desteğinizin bizim için çok önemli olduğunu bir kez daha belirtir, sizleri tekrar The Grand Mira'da ağırlamaktan onur duyarız. Saygılarımızla.

10/10 Excellent

mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfortable modern
Clean modern , nice shower , bed , breakfast , staff all perfect Amazing doner restraunt called INTEBA doner , just 5 min walk under the underpass , also had lunch at hotel that was nice also
Stayed 2 nights in Mar 2023
Response from The Grand Mira Business Hotel on 10 Apr,2023
Dear Valued Guest, First of all, thank you for your valuable comments. We are very pleased to know that you had a pleasant time in our hotel and that you were satisfied with our services. As The Grand Mira employees, the aim of our entire team is to provide our guests with the highest service quality standards and to ensure their satisfaction, and we strive to achieve this. Your comments and opinions are of great importance for us to deliver the service standards we aim for. We state once again that your support is very important to us, and we will be honored to welcome you again at The Grand Mira. Kind Regards.

10/10 Excellent

Neri

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Every year we visit Istanbul. We are very happy. Staff is very friendly. And they make you feel like at home with your family.
Stayed 2 nights in Feb 2023
Response from The Grand Mira Business Hotel on 10 Apr,2023
Dear Valued Guest, First of all, thank you for your valuable comments. We are very pleased to know that you had a pleasant time in our hotel and that you were satisfied with our services. As The Grand Mira employees, the aim of our entire team is to provide our guests with the highest service quality standards and to ensure their satisfaction, and we strive to achieve this. Your comments and opinions are of great importance for us to deliver the service standards we aim for. We state once again that your support is very important to us, and we will be honored to welcome you again at The Grand Mira. Kind Regards.

10/10 Excellent

MOHAMMED A

Stayed 4 nights in Feb 2023
Response from The Grand Mira Business Hotel on 10 Apr,2023
Dear Valued Guest, First of all, thank you for your valuable comments. We are very pleased to know that you had a pleasant time in our hotel and that you were satisfied with our services. As The Grand Mira employees, the aim of our entire team is to provide our guests with the highest service quality standards and to ensure their satisfaction, and we strive to achieve this. Your comments and opinions are of great importance for us to deliver the service standards we aim for. We state once again that your support is very important to us, and we will be honored to welcome you again at The Grand Mira. Kind Regards.

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Hotel
Stayed 1 night in Nov 2022

8/10 Good

Nasratullah

Travelled with family
Liked: Staff & service
It’s a good hotel but it’s near the train track specially it’s noisy in the morning
Stayed 5 nights in Nov 2022

10/10 Excellent

ioana natalia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice stay for the family
We booked 3 rooms at this hotel, for a stop over in our trip. We enjoyed our stay there, staff were helpful and kind and they spoke a good English. Breakfast was wonderful. Beds are comfortable. Walls aren't sound proof so you can hear voices from other rooms. But the only complain I have is about the toilet, as I washed it myself. There was a urine stain on the wc(I know it may look like a small thing) and it didnt seem cleaned proper.
Stayed 1 night in Sep 2022

6/10 Okay

MARK

Travelled with partner
Liked: Cleanliness, staff & service
Not much around this hotel. Room ok but too much noise from the railway.
Stayed 1 night in Sep 2022

8/10 Good

JAVED, KIRKCALDY

Stayed 5 nights in Aug 2022

8/10 Good

Imane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice people and good breakfast!
Stayed 6 nights in Jul 2022

10/10 Excellent

Soraya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing. Location is ok, not much there but it’s close to the metro.
Stayed 7 nights in Jun 2022

10/10 Excellent

Muaz

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good..
Stayed 4 nights in Jun 2022

8/10 Good

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice standard hotel - lovely staff! Convenient for trains, buses and ferries
Stayed 5 nights in Jun 2022

10/10 Excellent

Iftikharahmad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice place to live.
Stayed 5 nights in Jun 2022

6/10 Okay

Qais

Travelled with family
Liked: Cleanliness, staff & service
Hotel building was good, staff were friendly. But the queen size bed which I booked for my two kids did not exist it was just couch bed which was to small for my two kids , we had to change one of our rooms due to water leaking from upper floor in bedroom. I was not expecting that at all.
Stayed 5 nights in Jun 2022

8/10 Good

Mihalascu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Diana C

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2022

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amenities were , but service were outstanding.
Stayed 3 nights in May 2022

6/10 Okay

Maxim

Travelled with partner
Liked: Cleanliness, staff & service
Everything was nice, until I notice that the door can be locked. Also the water in toilet didn’t work properly.
Stayed 2 nights in May 2022

8/10 Good

Teo Masoud

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Apr 2022

8/10 Good

Alaa Addin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will come again
good location near the train and bus stops; also close to the seaside
Stayed 2 nights in May 2022

10/10 Excellent

Tural

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, great service, great people...
Great place to stay in Istanbul, on the Asian side. Very cosy, nice hotel with great service and people. Very recommended. Also, there is a sea view and jakuzi rooms.
Stayed 7 nights in Mar 2022
Response from The Grand Mira Business Hotel on 31 Mar,2022
Dear Valued Guest, First of all, thank you for your valuable comments. We are very pleased to know that you had a pleasant time in our hotel and that you were satisfied with our services. As The Grand Mira employees, the aim of our entire team is to provide our guests with the highest service quality standards and to ensure their satisfaction, and we strive to achieve this. Your comments and opinions are of great importance for us to deliver the service standards we aim for. We state once again that your support is very important to us, and we will be honored to welcome you again at The Grand Mira. Kind Regards.

6/10 Okay

BASHIR

Stayed 2 nights in Mar 2022
Response from The Grand Mira Business Hotel on 31 Mar,2022
Dear Valued Guest, Thank you for taking the time to write a review about our hotel. Thanks to such criticisms, we can improve our service quality. It seems that we were not successful this time, while trying to provide the best accommodation service to our guests. If you give us a chance to regain your trust, we guarantee that we will do our best to provide you with the wonderful accommodation experiences that our other guests cannot give up. We state once again that your support is very important to us, and we would be honored to welcome you again at The Grand Mira in better days with good health. Kind Regards.

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2022
Response from The Grand Mira Business Hotel on 22 Feb,2022
Dear Valued Guest, First of all, thank you for your valuable comments. We are very pleased to know that you had a pleasant time in our hotel and that you were satisfied with our services. As The Grand Mira employees, the aim of our entire team is to provide our guests with the highest service quality standards and to ensure their satisfaction, and we strive to achieve this. Your comments and opinions are of great importance for us to deliver the service standards we aim for. We state once again that your support is very important to us, and we will be honored to welcome you again at The Grand Mira. Kind Regards.

10/10 Excellent

Yama

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
decent hotel
Its nice clean hotel and friendly staff - good breakfast - free secure car park - good location too
Stayed 1 night in Jan 2022
Response from The Grand Mira Business Hotel on 25 Jan,2022
Dear Valued Guest, First of all, thank you for your valuable comments. We are very pleased to know that you had a pleasant time in our hotel and that you were satisfied with our services. As The Grand Mira employees, the aim of our entire team is to provide our guests with the highest service quality standards and to ensure their satisfaction, and we strive to achieve this. Your comments and opinions are of great importance for us to deliver the service standards we aim for. We state once again that your support is very important to us, and we will be honored to welcome you again at The Grand Mira. Kind Regards.

10/10 Excellent

Neri

Travelled with family
Liked: Cleanliness, staff & service, amenities
Needs some updates which are being made. Such as new curtains and towels. Breakfast is amazing, definitely the best.
Stayed 1 night in Dec 2021
Response from Berfin on 20 Dec,2021
Thank you for your kind feedback. I am delighted to learn that we were able to make you comfortable in our property and to secure a pleasant stay for you in general. We hope to welcome you back soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grand Mira is a comfortable hotel with spacious rooms and good standard of cleanliness. Staff are excellent and always courteous and helpful. We have stayed at this hotel a few times and always have enjoyed excellent service. The breakfast is a buffet and although generally the same daily fare, it is very adequate.
Stayed 1 night in Dec 2021
Response from The Grand Mira Business Hotel on 16 Dec,2021
Thank you for your kind feedback. We are delighted to learn that we were able to make you comfortable in our property and to secure a pleasant stay for you in general. We hope to welcome you back soon. Sincerely,

10/10 Excellent

MohammadMahdi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every things is good
Stayed 4 nights in Nov 2021
Response from Berfin on 24 Nov,2021
Thank you for your kind feedback. I am delighted to learn that we were able to make you comfortable in our property and to secure a pleasant stay for you in general. We hope to welcome you back soon.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Istanbul worths visit. Beautiful scenery nice weather, and great food,
Stayed 2 nights in Jul 2021
Response from Grand Mira Hotel on 30 Jul,2021
Thank you for your kind feedback. I am delighted to learn that we were able to make you comfortable in our property and to secure a pleasant stay for you in general. We hope to welcome you back soon.

8/10 Good

Erdal

Liked: Cleanliness, staff & service, property conditions & facilities
Great little hotel with sea view.
Great location and clean hotel. Book the Sea view ones as Suite rooms are not overlooking to the water. Pandemic times breakfast was not satisfying. But they made us some warm food, which was great. Service staff is wonderful.
Stayed 1 night in Jul 2021
Response from Grand Mira Hotel on 30 Jul,2021
Thank you for your kind feedback. I am delighted to learn that we were able to make you comfortable in our property and to secure a pleasant stay for you in general. We hope to welcome you back soon.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Nice sea view from the deluxe room. Good breakfast.
Stayed 2 nights in Jun 2021
Response from Grand Mira Hotel on 30 Jul,2021
Thank you for your kind feedback. I am delighted to learn that we were able to make you comfortable in our property and to secure a pleasant stay for you in general. We hope to welcome you back soon.

6/10 Okay

Mohammad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2021
Response from Grand Mira Hotel on 30 Jul,2021
Thank you for your kind feedback. I am delighted to learn that we were able to make you comfortable in our property and to secure a pleasant stay for you in general. We hope to welcome you back soon.

6/10 Okay

Mohammad

Liked: Cleanliness
Stayed 6 nights in Jun 2021
Response from Grand Mira Hotel on 30 Jul,2021
Thank you for your kind feedback. I am delighted to learn that we were able to make you comfortable in our property and to secure a pleasant stay for you in general. We hope to welcome you back soon.

8/10 Good

Dler

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020
Response from Grand Mira Hotel on 30 Jul,2021
Nazik paylaşımınız için çok teşekkür ederiz. Kalışınız sırasında genel olarak beklentilerinizi karşılamayı başardığımızı öğrenmekten büyük mutluluk duyduk. Sizi en kısa zamanda yeniden otelimizde ağırlayabilmeyi ümit ediyoruz. Saygılarımla

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and near sea.
Good breakfast. Great service. Enough English speakers. WiFi was good enough for streaming. Good location about 5 mins. Walking to the metro station and close to the sea.
Stayed 1 night in Sep 2020
Response from Grand Mira Hotel on 30 Jul,2021
Thank you for your kind feedback. I am delighted to learn that we were able to make you comfortable in our property and to secure a pleasant stay for you in general. We hope to welcome you back soon.

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
modern and clean.
The service was very nice. Good communication from staff. Very clean and new hotel. Breakfast was simple but good. Lack of espresso machine however. Only coffee was Nescafé.
Stayed 1 night in Sep 2020
Response from Grand Mira Hotel on 30 Jul,2021
Thank you for your kind feedback. I am delighted to learn that we were able to make you comfortable in our property and to secure a pleasant stay for you in general. We hope to welcome you back soon.

8/10 Good

Nas, London

Liked: Cleanliness, amenities, property conditions & facilities
Waiters didn't speak English and there is no central AC. Breakfast was very limited and disappointing.
Stayed 1 night in Feb 2020
Response from Grand Mira Hotel on 30 Jul,2021
Thank you for your kind feedback. I am delighted to learn that we were able to make you comfortable in our property and to secure a pleasant stay for you in general. We hope to welcome you back soon.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Good but shower noise from next room was horrible!
Good: breakfast options were plenty although not amazing, room was quite big, sea view was very good but not directly on the sea. The staff were helpful and friendly. Bad: When the guest in the next room is having a shower, you hear a very loud noise of the water as if they are in the same room with you. Also, although the room was big, the bed was quite small because it is actually two small beds combined with some thick sheet on top of them. Finay, the area around it is not so good
Stayed 1 night in Oct 2019
Response from FOM on 30 Oct,2019
Thank you for your kind feedback. I am delighted to learn that we were able to make you comfortable in our property and to secure a pleasant stay for you in general. We hope to welcome you back soon. Sincerely,

6/10 Okay

Marcel

Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice ,but view into some dump hall way, couldn't see anything.
Stayed 3 nights in Sep 2019
Response from Fom on 2 Oct,2019
Thank you for your kind feedback. I am delighted to learn that we were able to make you comfortable in our property and to secure a pleasant stay for you in general. We hope to welcome you back soon. Sincerely,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Jul 2019
Response from Fom on 9 Aug,2019
Thank you for your kind feedback. I am delighted to learn that we were able to make you comfortable in our property and to secure a pleasant stay for you in general. We hope to welcome you back soon. Sincerely,