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In-room safe, individually decorated, individually furnished, desk
In-room safe, individually decorated, individually furnished, desk
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In-room safe, individually decorated, individually furnished, desk

Guest reviews

3.1/5
38 reviews
Guests rated this property 3.0/5 for cleanliness.

Popular amenities

Free WiFi
Air conditioning
Breakfast Available
Laundry
Room service
Housekeeping

Cleaning and safety practices

Cleaned with disinfectant
Sheets and towels washed at 60°C

Map

Explore the area

Popular LocationHippodrome of Constantinople4 min walk
Popular LocationBlue Mosque7 min walk
Popular LocationSultanahmet Square7 min walk
AirportIstanbul (ISL-Ataturk Intl.)32 min drive

Choose dates to view prices

  • Standard Double Room, City View

    Room amenities

    • 18 sq m
    • Sleeps 2
    More detailsStandard Double Room, City View
  • Economy Room (Basement)

    Room amenities

    • 14 sq m
    • Sleeps 2
    More detailsEconomy Room (Basement)
  • Standard Triple Room

    Room amenities

    • 23 sq m
    • Sleeps 3
    More detailsStandard Triple Room
  • Standard Quadruple Room

    Room amenities

    • 26 sq m
    • Sleeps 4
    More detailsStandard Quadruple Room
  • Panoramic Room, Sea View

    Room amenities

    • 18 sq m
    • Sea view
    • Sleeps 2
    More detailsPanoramic Room, Sea View

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Istanbul

Located in Istanbul's Sultanahmet neighbourhood, The Laila Hotel is in the historical district and near a metro station. Blue Mosque and Sultanahmet Square are notable landmarks, and travellers looking to shop may want to visit Grand Bazaar and Spice Bazaar. Check out an event or a game at Vodafone Arena, and consider making time for Isfanbul Theme Park, a top attraction not to be missed.

Visit our Istanbul travel guide
Map
Popular Location

What's nearby

  • Hippodrome of Constantinople - 4 min walk
  • Blue Mosque - 7 min walk
  • Sultanahmet Square - 7 min walk
  • Basilica Cistern - 7 min walk
  • Hagia Sophia - 8 min walk

Getting around

  • Cemberlitas Station - 4 min walk
  • Istanbul Cankurtaran Station - 13 min walk
  • Istanbul (IST) - 56 min drive

About this property

The Laila Hotel

Istanbul hotel in Sultanahmet, walk to Blue Mosque
24-hour room service, dry cleaning and laundry facilities are available at this hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk, free newspapers and tour/ticket assistance. All 12 individually decorated rooms provide free WiFi, free wired Internet and 24-hour room service. For a bit of entertainment, flat-screen TVs come with satellite channels, and guests can also appreciate conveniences like fridges and coffee makers.
The Laila Hotel offers 12 forms of air-conditioned accommodation with a safe and free newspapers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower with a hydromassage showerhead, slippers, complimentary toiletries and hairdryers.

This Istanbul hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • No on-site parking available
  • Parking nearby: TRY 6 per day
  • Return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 8:30 AM–10:30 AM: TRY 4 for adults and TRY 4 for children
  • 24-hour room service

Family friendly

  • Dry-cleaning service
  • Laundry facilities
  • Fridge

Conveniences

  • Free newspapers in reception
  • Lockers available

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • Azerbaijani
  • English
  • Italian
  • Russian
  • Turkish

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Desk
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in between 1:00 PM and 6:00 AM
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before 11:30 AM

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: TRY 4 for adults and TRY 4 for children (approximately)
  • Nearby parking fee: TRY 6 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F

Frequently asked questions

Can I cancel my reservation for free at The Laila Hotel and receive a full refund?
Yes, The Laila Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to The Laila Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at The Laila Hotel?
As of 8 Aug,2020, prices found for a 1-night stay for 2 adults at The Laila Hotel on 11 Aug,2020 start from SG$19, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Laila Hotel?
The Laila Hotel doesn't offer parking.
What time is check-in at The Laila Hotel?
Check-in is from 1:00 PM to 6:00 AM. Late check-in is available during limited hours.
What time is check-out at The Laila Hotel?
Checkout is at 11:30 AM.
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is this property located?
Located in Sultanahmet, this hotel is within a 5-minute walk of Turkish and Islamic Art Museum and Hippodrome of Constantinople. Blue Mosque and Grand Bazaar are also within 10 minutes. Cemberlitas Station and Sultanahmet Station are within a 5-minute walk.

Guest reviews

Overall score and ratings for The Laila Hotel

3.1
Guest rating
5 - Excellent
9
4 - Good
8
3 - Okay
5
2 - Mediocre
9
1 - Poor
7
3.0
Cleanliness
3.3
Service and Staff
3.2
Amenities
3.0
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It’s a very nice place to stay.. personally I loved it.

Stayed 3 nights in Mar 2020

1/5

  • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

It was a very bad experience and the staff not friendly and the service it was horrible and The room is dirty

Stayed 25 nights in Jul 2019

2/5

  • Disliked: Staff & service

I booked adnd paid for a standard triple room with city view three months early. Yet on my arrival, the checkin clerk did not have any booked rooms. He tried to flog a basement damp room then another double room with a wall facing the window in another building. On our rejection he then gave us an ultimatum that he had only one last room (in Laila hotel, which i had originally booked) which was a double room facing a back alley. it was a double room with a third bed shoved in to make it cramped and tiny. In no way it was like the pictures they have on site. We were tired having travelled long distance with kids and baggage so accepted. It is bad management on this hotel side. The room itself was clean and newly furbished but the AC and fridge barely worked in the hot weather. The door locks and elevator also broke down during our stay. Only plus side was the hotel being close to Attractions. I feel, this hotel is ok if you can compromise but I wont be using them in future. Best to stay in a reputable/professional hotel further away and use Tramway to travel daily.

Stayed 10 nights in Aug 2019

3/5

  • Liked: Cleanliness, staff & service

The rooms and washrooms in this hotel are TINY. It’s not an ideal property for a family.

Stayed 6 nights in Aug 2019

2/5

  • Liked: Cleanliness, property conditions & facilities
  • Disliked: Staff & service
rude and appalling service from 1 staff member

The customer service is awful. Very disappointing. When we first walked in, it wasn’t a very friendly environment but we ignored that. I then came down to ask about breakfast the next morning and was told my booking didn’t include it. I showed a screenshot which says it was included and was repeatedly told it wasn’t. To be fair, the lady at reception was nice about it and I could see she was following her bosses instructions. However the man I assume was the manager moved out of behind the desk as I asked about the breakfast to walk right outside the door then as she was asking him I could see him shaking his head profusely repeatedly then as if he is giving in ‘shooing’ with his hands as if we were a problem without talking to us. Another rude incident was when I asked for a weight to weigh my bags and was brought a very small weight to use which was the size of my hand and unable to be used on my 30kg bag. I came downstairs thinking maybe I’m using it wrong so I asked the same man behind the desk to demonstrate it infront of me. He replied with ‘No because I have work to do I don’t want to’ and pointed at his computer... another member of staff came up with us. If it weren’t for his rude behaviour the rating would have been better as he was ridiculous. Not sure if he had a problem with us or it was his normal personality but it is affecting business. Absolutely ridiculous behaviour and I don’t understand how you can run a hotel and act like the customers are problematic

Stayed 8 nights in Aug 2019