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Westside Residences By Rotana

Hotel with free valet parking, near Mall of Istanbul

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Photo gallery for Westside Residences By Rotana

Indoor pool, open 10:00 AM to 8:00 PM, pool loungers
Reception
Private kitchen
Private kitchen
Terrace/patio

Reviews

8.0 out of 10
Very good

Popular amenities

  • Kitchen
  • Bar
  • Pool
  • Spa
  • Parking included
  • Gym
The current price is S$121
includes taxes & fees
2 Jul - 3 Jul

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Apartment, 1 Bedroom, City View

Pillow-top beds, in-room safe, desk, blackout curtains

Apartment, 1 Bedroom, City View

Highlights

Separate dining area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
  • 78 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms, City View

Pillow-top beds, in-room safe, desk, blackout curtains

Apartment, 2 Bedrooms, City View

7.2 out of 10
Good
(5 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
  • 120 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Apartment, 4 Bedrooms

Pillow-top beds, in-room safe, desk, blackout curtains

Apartment, 4 Bedrooms

Highlights

Separate dining area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
  • 130 sq m
  • City view
  • Sleeps 8
  • 1 King Bed, 2 Single Beds and 1 Queen Bed

View all photos for Apartment, 1 Bedroom

Pillow-top beds, in-room safe, desk, blackout curtains

Apartment, 1 Bedroom

Highlights

Separate dining area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 3 Bedrooms

Pillow-top beds, in-room safe, desk, blackout curtains

Apartment, 3 Bedrooms

Highlights

Separate dining area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
  • 120 sq m
  • City view
  • Sleeps 6
  • 1 King Bed, 1 Single Bed and 1 Queen Bed

View all photos for Apartment, 2 Bedrooms

Pillow-top beds, in-room safe, desk, blackout curtains

Apartment, 2 Bedrooms

Highlights

Separate dining area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
  • 70 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

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About the area

Map
Mahmutbey Mah. Tasocagi Yolu Cad., Tasocagi Yolu 39-1, Istanbul, Istanbul, 34218

What's nearby

  • İstoç Ticaret Merkezi - 7 min walk - 0.6 km
  • Mall of Istanbul - 15 min walk - 1.3 km
  • 212 Istanbul Power Outlet - 20 min walk - 1.7 km
  • Ataturk Olympic Stadium - 4 min drive - 5.6 km
  • Grand Bazaar - 16 min drive - 16.3 km

Getting around

  • Mahmutbey Station - 3 min drive
  • ISTOC Station - 5 min drive
  • Istanbul (IST) - 30 min drive

Restaurants

  • ‪Midpoint - ‬7 min drive
  • ‪Big Chefs Mall Of İstanbul - ‬7 min drive
  • ‪Zuum - ‬7 min drive
  • ‪Burger King - ‬8 min drive
  • ‪Seraf Restaurant - ‬18 min walk

About this property

Westside Residences By Rotana

Hotel near Mall of Istanbul
Located close to CNR Expo Center, Westside Residences By Rotana provides a coffee shop/cafe, a garden and dry cleaning/laundry services. Treat yourself to a massage or other spa services. The on-site local and international cuisine restaurant, C Taste, offers breakfast, brunch, lunch and dinner. Free in-room WiFi is available to all guests, along with a bar and a gym.
You'll also enjoy perks such as:
  • An indoor pool with sunloungers
  • Free self-parking and valet parking
  • Breakfast (surcharge), a round-trip airport shuttle (surcharge) and massage treatment rooms
  • A 24-hour front desk, a lift and bike parking
Room features
All 187 rooms have comforts, such as pillow menus and air conditioning, as well as thoughtful touches, such as separate dining areas and bathrobes.
Extra amenities include:
  • Free infant beds and travel cots
  • Pillowtop mattresses and rollaway/extra beds (surcharge)
  • Showers, free toiletries and hairdryers
  • 108-inch LED TVs with satellite channels
  • Wardrobes/cupboards, separate dining areas and kitchens

Languages

Arabic, English, Turkish

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  • Spa
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8.2 out of 10, Very good, 499 reviews
The price is S$101
includes taxes & fees
13 Jul - 14 Jul
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Shopping centre shuttle (surcharge)
  • Free secured self parking on site
  • Free secured valet parking on site
  • Limited on-site parking

Food and drink

  • Breakfast to-go available for a fee 6 AM to 10:30 AM on weekdays and 6:00 AM to 11:00 AM on weekends; EUR 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • C Deli
  • C Mondo
  • C Taste

Things to do

  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • Dining table
  • Free cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Living room
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Pool loungers

Spa

  • 3 treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (86 centimetre wide door)
  • Visual fire alarm
  • Wheelchair-accessible path to lift

More

  • 2,018 buildings
  • 32 floors
  • Ballroom
  • Built in 2018
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 108-inch LED TV with satellite channels

Food and drink

  • Dining table
  • Dishwasher
  • Electric kettle
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Limited room service
  • Microwave
  • Oven
  • Paper towels
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Desk chair
  • Fan
  • Heating (climate-controlled)
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 6 and younger eat free breakfast
Rollaway/extra beds are available for EUR 20.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for to-go breakfast: from approximately EUR 15 per person
  • Airport shuttle fee: EUR 100 per vehicle (one-way, maximum occupancy 5)
  • Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Electricity is not provided
Long-term renters welcome
Safety features at this property include a fire extinguisher and a smoke detector
Property Registration Number 34-2177

We should mention

Pool access available from 10:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Alcohol is not permitted at this property
A car is not required for transport to and from this property
Parking height restrictions apply
Guests under 13 years old are not allowed in the swimming pool, and guests under 16 years old are only allowed in the swimming pool, fitness facility and hot tub with adult supervision

Property is also known as

Westside Arjaan Rotana Hotel Istanbul
Westside Arjaan Rotana Hotel
Westside Arjaan Rotana Istanbul
Westside Arjaan Rotana
Westside Arjaan by Rotana
Westside Residences By Rotana Hotel
Westside Residences By Rotana Istanbul
Westside Residences By Rotana Hotel Istanbul

Frequently asked questions

Does Westside Residences By Rotana have a pool?

Yes, this property has an indoor pool. Pool access is from 10:00 AM to 8:00 PM.

How much does it cost to stay at Westside Residences By Rotana?

As of 1 Jul, 2025, prices found for a 1-night stay for 2 adults at Westside Residences By Rotana on 2 Jul, 2025 start from S$121.08, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Westside Residences By Rotana pet-friendly?

No, pets are not allowed at this property.

How much is parking at Westside Residences By Rotana?

Self-parking and valet parking are free at this property.

What time is check-in at Westside Residences By Rotana?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Westside Residences By Rotana?

Checkout is at noon.

Does Westside Residences By Rotana provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 100 per vehicle applies.

Where is Westside Residences By Rotana located?

Located in Bağcılar, this hotel is 1.5 mi (2.4 km) from Mall of Istanbul, and within 12 mi (20 km) of CNR Expo Center and Süleymaniye Mosque. Grand Bazaar and Egyptian Bazaar are also within 12 mi (20 km). ISTOC Station is 24 minutes by foot and Bahariye Station is 29 minutes.

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Westside Residences By Rotana Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 46 out of 93 reviews
Rating 8 - Good. 21 out of 93 reviews
Rating 6 - Okay. 11 out of 93 reviews
Rating 4 - Poor. 7 out of 93 reviews
Rating 2 - Terrible. 8 out of 93 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Hassan

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms and amenities are very good.
Stayed 1 night in Dec 2024

10/10 Excellent

Richie Sonny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Stayed 1 night in Jan 2025

8/10 Good

Zubeda

Nice and spacious for a family of four, enjoyed the apartment stay. All staff were very pleasant and helpful. Thanks
Stayed 7 nights in Aug 2023

8/10 Good

Darya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Darya

Bra Hotel
Stayed 2 nights in Jul 2023

8/10 Good

Ahmad

Disliked: Cleanliness
Good but need some improvements ( room furniture dilapidated, kitchen cabinets empty you need to order each item you need and housekeeping not meet 5 start hotel standard ). Also, we try the breakfast buffet and the chef for omelette was mad and not respecting guests orders.
Stayed 14 nights in Jul 2024

10/10 Excellent

MAZIN

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 2 nights in May 2024

8/10 Good

Elias

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
We got a very dirty room with unsafe plugs sticking out in every room. We travel with kids so we rejected the room. The room goven to us after was in better cindition but also poor cleaning. There was an obvious long period of supervisial cleaning prior. Most corners were just disgusting. Other than hygiene, we absolutely enjoyed the view over the city from the 32nd floor. And the room was very spacious. We loved the 360° view and the bathroom windows! The breakfasy is very nice for sure.
Stayed 3 nights in Jul 2024

2/10 Terrible

Ayas

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
You will regret of you book this hotel. Super dirty rooms, broken nasty bed, staff are bunch of lier, I don’t what to say….
Stayed 8 nights in Jul 2023

2/10 Terrible

mohamed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every thing is bad spa is bad also stuff
Stayed 1 night in Sep 2023

6/10 Okay

Ahmed Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights with child. The Hotel is not for families with children, but for business ppl, tourists and others. Maryama and Hawa done excellence for room cleaning. Reception was amazing, but waiters for dinning restaurant --- some of them where not orientert for customer services. Very restricted for closing breakfast for even families with children All in all, public transport is far but cheap taxis are avaible.
Stayed 6 nights in Oct 2023

4/10 Poor

Jaffar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away from this hotel

The cleanliness of the hotel is one of the worst i have ever come across, i had to request every time for someone to clean properly, yet throughout the whole stay, only once was it cleaned to an acceptable level. Vaccuming does not seem to exist in this hotel and they do not understand what clean is! The swimming pool is cold, i changed rooms three times and the second room that i was given, the beds were about to break. I will not stay here ever again! Do not recommend, i feel the management and staff are not bothered about the hotel at all!
Stayed 17 nights in Jun 2024

4/10 Poor

Bassam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor hygiene and worn out furniture

The cleanliness inside the suites is bad, the bed linens are worn out and not clean, there is no good cleaning service inside the rooms
Stayed 8 nights in Jul 2023

4/10 Poor

Amer

Disliked: Cleanliness
It was very disappointing experience, I have been in Rotana hotels before and was really very nice and clean; but sadly this hotel not how I expected from Rotana, it's not clean, service not good how it should be, the location on Expedia not correct because the hotel entrance in the other side, no entrance from the bridge so you have to drive around to arrive the entrance.
Stayed 3 nights in Jan 2023

6/10 Okay

Meretmuhammet

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
On an average overall rating I would give this hotel 1 stars because their cleaning service is atrocious. But their staff was really nice and rooms are alright as well. So I gave them 3 stars overall. Would I stay there again? No. Was my room ever had a proper cleaning while I stayed there? No. I would give them 1 stars if it wasn’t for the hospitality of Shasenem. She was the only reason I stayed in that hotel otherwise I was leaving the hotel.
Stayed 5 nights in Jul 2023

6/10 Okay

edik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were awsome!!! Everyone there were absolutly terrific i cant name them but the names i did catch were mr.Tanju and mr Esref! There was one to i didnt catch his name but he brought us chocalate tuffle to our room! These 3 especially went way far above and beyond. The food was so good my god i could live there me and the wife the room we stayed clean very clean bed so comfy and sound proof if i had tv in the living room on i could not hear it at all in bedroom plus u have a tv in bedroom to with a beautiful bathroom and bath other batroom towards kitchen area. Plenty of room 840sq. This hotel WESTSIDE RESIDENCES BY ROTANA is the best by far any hotel there the price you pay for the luxury dont come close to this hotel all of u can search and you will see im right! The kindness of these 3 men i stated earlier will make me come back in 6 months 0. Thank you westside residences...
Stayed 11 nights in Feb 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My name is Michael from United States. I really love this hotel. Especially the people, aside their wonderful location and amenities. I feel like home away from home and I cannot recommend it enough. It is all made possible by the wonderful people like Onur, Gülsüm, Fatima and Seyit, at the restaurant/bar who made the dinning experience from breakfast to the 24 hour room service complete. I cannot stop without mentioning Beyzanur, Sude, Ceren, Yaprak, Esref and Nuroy. It’s a big family worth remembering and mentioning. They all made me feel like a king and leaving brought us all to tears. They are like those nice family members and I can never forget their hospitality. It was my second time at Rotana and the experience has even increased. If you are looking for a nice and clean hotel at the best location, Rotana at Westside Residences at the Mall of Istanbul is the one. Their wonderful staff at the front desk, the Restaurant/Bar, Kitchen, the Spa, House keeping, and management will never let you regret it. It’s one of the best!

6/10 Okay

Salaamah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Sadly Dissapointed

The good points about the hotel is that it has a welcoming feeling. Beautiful entrance. Very helpful friendly staff. Unfortunately this was one of the worst experiences I've had. We started unpacking and noticed the floors where pasted with dust. The inside of the cupboards where so dirty we had to rewash our clothes. When i went to use the bathroom it had old faeces in the toilet. The sofa was tiny in a 2 bedroom apartment and had stains all over it. We took pics showed the manger house keeping came and admited that the room was not checked. They then gave us an"upgrade" to a newly renovated 2 bedroom. However the upgrade only had 1 extra bed And they had to bring 2 beds for my kids which made the place cramped. This apartment was also not cleaned it still had the grout dust on the floors and walls . The cleaning service's need to be reevaluated and they need training. 4 people cleaned in 5 min. and yet there was dust and dirt on the floor from when we moved in. I had to call them back to clean. Garbage stated outside doors for 2 days. For a 5 start hotel its actually a definite 2star. Won't stay there again. They disappoint the Rotana name I tried uploading photos it won't allow me.
Stayed 5 nights in Jun 2023

10/10 Excellent

Onur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Anil

Liked: Staff & service, property conditions & facilities, room comfort
güzeldi
Stayed 1 night in Mar 2025

8/10 Good

Simin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Priset

Det stämde inte priser på frukosten som står i deras sida.
Stayed 1 night in Mar 2025

10/10 Excellent

Özlem nur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Güler yüzlü çalışanlar

Çalışanlar çok ilgili, kibar ve nazikti. Temizliği yeterli buldum içerisi hoş ve sıcaktı manzarası da çok güzel bir daha gelir miyim kesinlikle evet :)
Stayed 1 night in Mar 2025

10/10 Excellent

Ilker

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Özlem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Mustafa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Mustafa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025