Hotels with Balcony in Ixtapa - Zihuatanejo

"Staff was exceptional right from our check in with Luis to our numerous attentive wait staff and cleaners. I would especially compliment Paulo for the amazing massage. Many folks may be hesitant about the number of steps but I assure you the views make it all worth while. Large rooms with beautiful decks and a pool & happy hour bar you will not get anywhere else! Loved it all."

"The entire staff was amazingly kind and helpful. "

"It was very clean but i missed some small things like conditioner and skin lition.."

"We had an issue in our room that was addressed very efficiently! They went above and beyond to rectify the problem. "

"very good experience "

"This is the second time we stayed. We like the Fontan the staff is very nice this time Julie one of the entertainment staff was excellent, nice funny and made our days and each of the activities we participated enjoyable. Thank you Julie. The only complaint that we have is that there is a lot of people and few staff . You have to make line to eat to check in to check out to get or ask for something and thanks a lot of time to get it or for someone to bring it to you . We asked for pillows and we never got them . Some towels and they didn’t have enough. Please pay attention to those little things that makes a lot of difference. "

"Wonderful staff members (Bella, Lalo, Jessica, Leo) , beautiful property on the beach"

"A comfortable, clean hotel in an ideal location. The service, the grounds and the restaurant were all top notch. We will return!"

"Everything from the customer service, location, views, and hotel itself, was perfect. "