Jackson Hotels from S$78

"The room was clean. Bed was comfortable, walls were extremely thin. You could hear your neighbor next door watching T. V and washing their hands in the bathroom. Gentlemen, who checked us in was friendly i just wish I did not have to listen to 2 or 3 children run up-and-down the hall back and forth for over an hour, they placed us right in front of the elevator in a handicapped accessible room, which we did not ask for and did not need. It was noisy, right there. I kind of thought they would have put us somewhere else, because what if a handicapped person needed that room. And now it was not available. And they were not at full capacity for room space"

"When we turned on the hot tub in our room, scum shot out of the jets, and one of the jets broke off and hit me. I tried talking to the staff about it that night and in the morning but weren’t offered much help due to management not being there. We were told that management would follow up with us via email and we haven’t heard back in days. "

"Room was great, the waterpark was great for the family. It was a little loud, but to be expected with all the kids there."

"Check in and check out were quick and painless. The owner seemed very interested in making sure things were going well. The room was clean and comfortable. we would come back. "

"Very nice property 👌 "

"Shouldn't allow staff to smoke at reception desk - not a pleasant smell when arriving at the hotel!"

"Best experience ever. Breath taking views. Incredible historic building."

"I’ve been here numerous times over the past few years and have always loved everything about it. However, on this trip, I discovered that we had access to the amenities at their two sister properties, including an indoor pool and two outdoor pools. The other hotels are the Christmas farm inn and Whitney inn at the base of black mountain ski resort. We’ve eaten at both hotels too and we heartily recommend them. We also took the mixology class with James, which was a real treat. Thank you James, Mark, and the entire staff. See u soon. "

"Room was clean. Friendly staff. Minutes away from our excursions. Definitely recommend."