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Reviews of D'Cozie Hotel by Prasanthi

3.5 out of 5
D'Cozie Hotel by Prasanthi
Jalan Sultan Hasanuddin No. 57, Melawai, Kebayoran Baru, Jakarta, Jakarta

Reviews

5.8
Rating 10 - Excellent. 1 out of 20 reviews" "
Rating 8 - Good. 5 out of 20 reviews" "
Rating 6 - Okay. 7 out of 20 reviews" "
Rating 4 - Poor. 5 out of 20 reviews" "
Rating 2 - Terrible. 2 out of 20 reviews" "

5.4/10

Cleanliness

6.6/10

Staff & service

5.6/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness
OK
Rather basic. Ok for one night stopover. Did not try the breakfast.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Good hotel

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Reasonably nice hotel
The hotel is situated near many local foods where many mid-class people will pass by due to bus terminal and will dine and shop. Thus prices are reasonably cheap. I booked a superior room under a promotion rate. When I woke up the next day, I was surprised when I open my curtain. The only view was a dark wall and water pipe. No sunlight and no other view. Gladly there is another superior room available with more sunlight. I recommend the hotel to put guest in a reasonable room rather than wait if the guest do not mind. Especially without giving heads up and hope to expect no complain. The other thing to watch is the hot shower. If they are two people like to enjoy hot shower, it is best not to shower too long. I stayed alone and the water turned cold in the middle of my shower without the ability to make it hot again. The cleanliness of bathroom, tab, shower, water quality in the toilet so it does not smell when we flush or use the toilet jet spray are other things could be improved further. Another aspect is the quality of the mugs for tea, I assume due to not so good quality, the mug is easily get stain if we do not rinse and wash it straight away. Even I did that to a new mug, it still leaves some stain. Other old mugs the stain were too obvious.
unwanted view
Reasonably accepted view

10/10 Excellent

Tse Yang, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Towels need to be refreshed. Toilets need some air freshener. Otherwise, very nice hotel.

4/10 Poor

Mohd

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad getaway
Bad stay. Hotel was not expected to be a 3 star. Lotsa problems faced during the stay. Room service was very slow to respond to problems. Wifi is very bad.

6/10 Okay

Ru, Singapore

Liked: Staff & service
Disliked: Cleanliness
CLEANLINESS IS KEY
I'd go back again but I'd bring along a sleeping bag. Sheets are stained, pillows are smelly, floor wasn't swept and toilet was stained. Other than that, everything else was good, from food to service. What a pity.

6/10 Okay

Ru, Singapore

Liked: Staff & service
Disliked: Cleanliness
Everything is good except not very clean
Ok location, plenty of cabs outside and nearby mall. Room amenities are great, TV with clear channels and rooftop bar. If only this hotel would concentrate on cleanliness (throw away grey towels and smelly pillows pls. Bedsheets are stained as though someone stepped on them, floor was no vacuumed, toilet bowl had stains) Thankfully, no bugs.
Rooftop bar

8/10 Good

su

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Firdaus

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Exp traveler, M

Disliked: Cleanliness, property conditions & facilities
the not so cozy hotel
The best thing about the hotel is the friendly staff and good internet. The rest is not good. Shower does not drain and floods bathroom every time. Restaurant selections very limited and just ok. Tge area is not nice and certainly would not venture out after dark. I had to ask to get my room properly cleaned. I will never stay again. Don't be tempted!

4/10 Poor

Lexcen, aus

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Substandard service
Booked double room w breakfast..... Allocated twin room and at breakfast told that booking not include breakfast. Tooo many good hotels in area to accept this well below average hotel.

8/10 Good

Verified traveller

Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Kotor
Kotor Bantal dekil kuning Ac ga dingin Kamar mandi bau Dan ngerinya, muncul anak kecoak kecil kecil di dalam kamar
Stayed 2 nights in May 2018
Response from Ray on 20 May,2018
Bapak/Ibu yang terhormat, Terimakasih untuk waktu yang telah disediakan dalam mengisi survey selama tinggal di Hotel d”Cozie Hotel by prasanthi. Sangat menyenangkan mendapat feedback positif dari Bapak/Ibu mengenai pelayanan yang ada di Hotel kami. Kami akan memberitahuakan feedback Bapak/Ibu kepada staff kami, dan kami yakin bahwa feedback ini dapat meningkatkan pelayanan kami di masa yang akan datang. Di d’Cozie Hotel, kami selalu berusaha memberikan layanan yang baik kepada setiap tamu, oleh karena itu umpan balik Bapak/Ibu sangat penting bagi kami, kami telah mengambil tindakan untuk mengatasi dan mencegah berulangnya masalah di masa yang akan datang. Sekali lagi kami terima kasih atas saran dari Bapak/ibu mengenai pelayanan dan fasilitas di hotel kami, mudah mudahan apabia bapak/ibu berkesempatan untuk menginap lagi, pelayanan kami akan lebih memuaskan daripada sebelumnya, Hormat kami, Dotty Lilipaly Irawaty Hotel Manager

4/10 Poor

Verified traveller

Disliked: Cleanliness
Hotel Strategis
Lokasi strategis dan mudah dijangkau. Kondisi kamar cukup bagus dan nyaman, namun tata letak kamar kurang ergonomis. Nakas samping tempat tidur sudah hampir patah. Peralatan mandi disediakan setiap hari tetapi dengan kelengkapan item yg berbeda-beda (hari 1 lengkap, hari 2 tidak lengkap, hari 3 lengkap, dll). Perlu ditingkatkan lagi untuk kebersihan kamar mandi. Menu sarapan kurang variatif karena setiap hari hampir sama. Pelayanan staff biasa saja.

6/10 Okay

takashi

値段相応のホテル
別に設備等の不自由も無く泊まれました。部屋のエアコンのルーバーが動く度に音が鳴るのでうるさかった。エアコンのリモコンの表示が良く解らない。ホテルを見つけるのに苦労しました。地元の人も殆ど知りませんでした。ショッピングモールのパサラヤも徒歩圏内に有りますし両替も出来ます。朝食は６時からです。味はこんなものでしょうか。BLOCK-Mの日本食屋さんの界隈は夜間中々タクシーがつかまりませんので事前に足の準備が必要と思います。

8/10 Good

ira, Indonesia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Istimewa
Lokasi strategis

6/10 Okay

SRI SUSANTI, MALANG

Liked: Cleanliness, staff & service, room comfort
KURANG NYAMAN DENGAN LINGKUNGAN SEKITAR
LINGKUNGAN SEKITAR KURANG NYAMAN

6/10 Okay

Verified traveller

Disliked: Staff & service, room comfort
ジャカルタ版ビジネスホテル
シャワールームとトイレは広いがベッドルームは日本のビジネスホテル程度。内装はほとんどなく若干殺風景だが寝具は快適。寝るだけなら問題なし。隣のデパートの敷地を抜ければ日本食レストランの多いエリアにほど近い。その点における便は良い。

2/10 Terrible

Poor quality hotel, Blok m Jakarta selatan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unpleasant stay
Hotel tidak punya lobi dan tak pantas berbintang. Akses murahan lewat samping hotel dan belum jadi. Akses utama melalui tangga tinggi dan berbahaya! Kamar mandi licin dan bahaya bisa tergelincir! Bayar hotel bisa pakai kartu visa tetapi pembayaran lain seperti makan, minum, di cafetaria yang disebut restoran, berikut laundry HARUS cash, tidak ada fasilitas hotel berbintang! MAkan pagi very poor quality.