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Horison Grand Serpong

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In-room safe, desk, free WiFi
In-room safe, desk, free WiFi
In-room safe, desk, free WiFi
In-room safe, desk, free WiFi

Overview of Horison Grand Serpong

Horison Grand Serpong

4 out of 5
Guests rated this property 3.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
  • Breakfast available
Jl. MH. Thamrin KM 2,7, Kebon Nanas, Tangerang, 15143

Explore the area

  • Popular LocationBina Nusantara University3 min drive
  • Popular LocationSummarecon Mall Serpong4 min drive
  • Popular LocationPelita Harapan University4 min drive
  • AirportJakarta (CGK-Soekarno-Hatta Intl.)17 min drive

Choose dates to view prices

About this area

Tangerang

Horison Grand Serpong is located in Tangerang. Museum of Modern and Contemporary Art and Textile Museum are cultural highlights, and some of the area's attractions include Scientia Square Park and Ocean Park. Jakarta Aquarium and Waterbom Jakarta are also worth visiting.

What's nearby

  • Bina Nusantara University - 3 min drive
  • TangCity - 4 min drive
  • Summarecon Mall Serpong - 4 min drive
  • Pelita Harapan University - 4 min drive
  • Supermal Karawaci - 6 min drive

Restaurants

  • Where to eat
  • Lotus Restaurant โ€“ Serves breakfast, lunch and dinner.

Getting around

  • Tangerang Tanah Tinggi Station - 6 min drive
  • Jakarta (CGK-Soekarno-Hatta Intl.) - 17 min drive

About this property

Horison Grand Serpong

4-star hotel with fitness centre and spa services
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, massage/treatment rooms, 24-hour room service and a business centre are on-site. All 305 rooms provide conveniences such as fridges and electric kettles, plus free WiFi and 24-hour room service. Other amenities available to guests include free bottled water, hairdryers and safes.
Horison Grand Serpong offers 305 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include massages.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (IDR 5000 per stay)

Food and drink

  • Breakfast available for a fee
  • 1 restaurant
  • 1 bar/lounge
  • 24-hour room service

Things to do

  • Fitness centre
  • Spa services

Family friendly

  • Fridge

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Porter

Languages spoken

  • English

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Spa

  • Massages
  • Massage/treatment rooms

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower

Food and drink

  • Electric kettle
  • Free bottled water
  • Fridge

More

  • Desk
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: IDR 5000 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Best Western Serpong
Best Western Serpong Hotel
Best Western Serpong Hotel Tangerang
Best Western Serpong Tangerang
Grand Serpong Hotel Tangerang
Grand Serpong Tangerang
Grand Serpong
Horison Grand Serpong Hotel Tangerang
Horison Grand Serpong Hotel
Horison Grand Serpong Tangerang
Grand Serpong Hotel
Horison Grand Serpong Hotel
Horison Grand Serpong Tangerang
Horison Grand Serpong Hotel Tangerang

Frequently asked questions

Overall score and ratings

3.4
Rating 5 - Excellent. 3 out of 10 reviews
5 - Excellent 30%
Rating 4 - Good. 2 out of 10 reviews
4 - Good 20%
Rating 3 - Okay. 2 out of 10 reviews
3 - Okay 20%
Rating 2 - Poor. 2 out of 10 reviews
2 - Poor 20%
Rating 1 - Terrible. 1 out of 10 reviews
1 - Terrible 10%

3.2/5

Cleanliness

3.7/5

Staff & service

3.5/5

Property conditions & facilities

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
1
Very bad and food sirvice laie bout loctions too far way from cental park
Stayed 2 nights in Dec 2017

2/5 Poor

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
GS Hotel
This Hotel was described as four star, so i booked the room. The room was very small and basic and there was a terrible smell coming from the drain in the toilet. I would say this is a two star Hotel at best. The house keeping was excellent
Stayed 3 nights in Nov 2017

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, good service
Good location, good service
Stayed 1 night in Sep 2017

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with good city view but....
Nice room and breakfast. Air-conditioning and Gym's conditions lack maintenance and nearby mall seems deserted. Convenient to airport and workplace near Tengarang.
Stayed 2 nights in Aug 2017

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would be great if breakfast was included and the pool is free.
Stayed 2 nights in Jul 2017