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Reviews of Sentral Cawang Hotel

3 out of 5
Sentral Cawang Hotel
Jl Mt Haryono No 9 Cawang, Jakarta, Jakarta

Reviews

8.0

Very good

Rating 10 - Excellent. 7 out of 29 reviews" "
Rating 8 - Good. 15 out of 29 reviews" "
Rating 6 - Okay. 6 out of 29 reviews" "
Rating 4 - Poor. 1 out of 29 reviews" "
Rating 2 - Terrible. 0 out of 29 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Yuni

Business traveller
Liked: Cleanliness
Good but service took so long
Room itself is nice but the service always takes so long from front desk to resto. Breakfast choices were good thou
Stayed 3 nights in Feb 2020
Response from liberty on 2 Mar,2020
Dear Ms. Yuni, We very much appreciate your comments regarding your stay at the ibis Jakarta Sentral Cawang. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Liberty Front office manager

10/10 Excellent

Yuni

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good style and amenities but not speedy service
Check in took awhile and it seems to be a bit disorganized. I reserved 8 rooms and was not easily prepared. But when I asked for corner n higher floor room I got it. The food was good but the service took long time to get the food ready. Speedy service wasn't the best in this hotel. The rooms amenities like safety box n fridge are available. Location was great bcs it was next to the office area I needed to be.
Stayed 2 nights in Feb 2020
Response from liberty on 2 Mar,2020
Dear Ms. Yuni, We very much appreciate your comments regarding your stay at the ibis Jakarta Sentral Cawang. It is always a pleasure to receive feedback . I will share your comments with our team related with service delivery in Our restaurant and thanking for highlight great location. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Liberty Front office manager

6/10 Okay

Roni

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An average hotel
While the service and comfort level of rhe room matched my expectations, the biggest drawback for the hotel is its location. The hotel sits on the "wrong" side.of a very busy freeway interchange with no pedestrian walkway to crossover to the other side where the office towers and restaurants are located. The adjacent lots to the hotel are simply warehouses so you feel a bit isolated.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019

8/10 Good

HIN LOK BETTY JACQUELINE

Good swimming pool n buffet breakfast!
Stayed 4 nights in Nov 2018

4/10 Poor

Verified traveller

heavy traffic in the area due to MRT construction.
heavy traffic in the area due to MRT construction.
Stayed 4 nights in Sep 2018

10/10 Excellent

Sook Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was good size, clean, good facilities. The buffet meals were reasonable with a fair range of food on offer. The 24/7 bar and coffee facility was a bonus. Unfortunately the location is a bit out of the way but taxis are not expensive and there is a bus stop right out front.
Stayed 4 nights in Mar 2018

8/10 Good

Verified traveller

Stayed 2 nights in Jan 2018

6/10 Okay

Budhi

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
I think it is a budget hotel. The bathroom is small.
Stayed 1 night in Nov 2017

10/10 Excellent

Sara, Decatur, Georgia, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast is terrific. Don't miss the pool.
We really enjoyed this hotel. We were in Jakarta to visit a friend and this fit the bill perfectly. The breakfasts are wonderful, with both western and Indonesian options. The BNN bus stop is right outside the door, and we could pronounce it. The pool was terrific: perfect temperature, wonderful for swimming laps and almost always empty. Special mention for the staff as well. They were always friendly and helpful. Nothing was too much trouble (and they were so nice about it too).
Stayed 4 nights in Sep 2017
Response from Eksi Ayuningtyas on 28 Sept,2017
Dear Ms. Sara, We very much appreciate your comments regarding your stay at the ibis Jakarta Cawang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eksi Ayuningtyas General Manager

6/10 Okay

JOO HONG

Disliked: Cleanliness
feedback
as it is a business trip, I just need a room to rest
Stayed 1 night in Jun 2017

8/10 Good

Juliawati

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

adhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice hotel
friendly staff and very clean the room
Response from Eksi on 11 Jun,2016
Dear Adhi, Terimakasih atas komen Bapak, kami akan menyampaikan umpan balik ini kepada tim kami sebagai motivasi untuk meningkatkan pelayanan kami. Sampai bertemu lagi di Ibis Jakarta Cawang. Hormat kami, Eksi Ayuningtyas General Manager

10/10 Excellent

Michael, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Faultless
Hotel was very clean, the room was spacious and comfortable, the staff were very friendly and helpful, the food was great and it was in a good location for the bus. All in all, a great experience.
Response from Eksi on 7 Apr,2016
Dear Michael, Thank you very much for your good comment and we are looking forward to welcome you back in the near future. Best regards, Eksi Ayuningtyas General Manager

8/10 Good

Verified traveller

Liked: Staff & service
not too bad
Friendly staff but bathroom are disappointment and the bed smells. Its a one night stay for meeting in the area so could do worse than this hotel

8/10 Good

Stefen, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great rooms, bad location.
Great clean place. Nice design for toilet. spacious room. Comfy clean sheets. Cool way to place wardrobe. Classy glass door mini fridge. Bolsters and extra pillows provided! Even has a nice little chair. But the neighbourhood is terrible. It is in the middle of nowhere. No decent convenience shops nearby. No malls nearby.

8/10 Good

Sri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nyaman utk istirahat di akhir pekan
Stayed 1 night in Jan 2020
Response from liberty on 2 Mar,2020
Dear Ms.Sri, Terima kasih telah meberikan ulasan dan kami sangat senang Ibis Sentral Cawang menjadi tempat pilihan ibu beserta keluarga di akhir pekan. Semoga kami dapat melayani ibu kembali dan kami menunggu kedatangan ibu di kunjungan berikutnya. Salam hormat, Liberty front office manager

8/10 Good

Jan Fredrik Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bra hotell
bra hotell med wifi, frukost, pool.
Stayed 1 night in Dec 2018

8/10 Good

Jan Fredrik Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bra hotell med wifi och pool
bra hotell med wifi, frukost och pool.
Stayed 1 night in Dec 2018

8/10 Good

유

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bagus dan dekat dengan Bandara Halim
Hotel ini bagus dan dekat dengan keramaian. letaknya juga dekat dengan bandara Halim yang mudah ditempuh dengan berbagai transportasi
Stayed 1 night in May 2017
Response from Eksi Ayuningtyas on 8 Jun,2017
Bapak/Ibu yang terhormat, Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di ibis Jakarta Cawang. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Kami akan memberitahukan komentar Anda kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Eksi Ayuningtyas General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
部屋は清潔でコスパは良かったです。ジャカルタからバンドンへの出張の際に利用しました。ジャカルタ中心街から少し外れるので、バンドン方面へ移動する際には多少、渋滞を避けられるので、その意味で立地は良かったです。Wifiが遅いのが難点でした。また、周辺にモールなどがないので、食事や買い物には少し不便です。

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Untuk sarapan harap di perhatikan minumannya, kita ke habisan teh dan gula nya
Response from Eksi Ayuningtyas - General Manager on 5 Apr,2017
Dear Anonymous, Terimakasih Banyak ats feedback Bapak/Ibu di Expedia. Kami akan memperbaiki pelayanan kami pada saat sarapan untuk melengkapi teh dan gula di masa yang akan datang. Kami menunggu kedatangan Ibu lagi di masa yang kan datang. Best regards, Eksi Ayuningtyas General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ibis hotel
nice and good services

6/10 Okay

Verified traveller

必要十分
お安い割にはそこそこの部屋で、泊まるには十分です。 全体は新しく小奇麗な印象です。

6/10 Okay

febi, Palembang

Just for escape. Not good enough for stay
Kamar agak sempit, varietas makanan breakfast kurang
Response from Eksi on 11 Jun,2016
Dear Ibu Febi, Terimakasih atas feedback dari Ibu dan kami memohon maaf atas ketidaknyamanan tinggal Ibu di Ibis Jakarta Cawang. Kami sudah meninjau ulang variasi makanan untuk breakfast dan mulai bulan Maret ini, kami telah melakukan perubahan menu dan variasi untuk makan pagi di hotel kami. Kami berharap Ibu akan memberikan kesempatan pada kami untuk dapat mebuktikan bahwa makan pagi kami sudah lebih bervariasi. Sekali lagi kami mohon maaf atas ketidaknyamanan Ibu dan kami berharap Ibu akan tinggal bersama kami lagi dalam waktu dekat. Hormat Kami, Eksi Ayuningtyas General Manager

8/10 Good

handry, samarinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nyaman
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