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Reviews of Benikea Hotel Jeju

3.5 out of 5
Benikea Hotel Jeju
554-6, Aewolhaean-ro, Aewol-eup, Jeju City, Jeju

Reviews

7.8

Good

Rating 10 - Excellent. 134 out of 432 reviews" "
Rating 8 - Good. 163 out of 432 reviews" "
Rating 6 - Okay. 89 out of 432 reviews" "
Rating 4 - Poor. 30 out of 432 reviews" "
Rating 2 - Terrible. 16 out of 432 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

5.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Larina

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is not friendly!! The bed was very soft and old. I belive the picture was very deceiving. Not what we expected.
Stayed 4 nights in Aug 2022

6/10 Okay

Mohammed

Travelled with group
Disliked: Staff & service
Stayed 2 nights in Jul 2021

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities
The all facilities are to old even if it’s the cheap price.
Stayed 2 nights in Mar 2021
Response from 이현경 on 1 Apr,2021
안녕하세요, 저희 호텔은 꾸준한 보수작업에 힘쓰고 있습니다. 앞으로 더 나은 호텔로 거듭나기 위해 노력하겠습니다. 감사합니다.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Insufficient staff training
After housekeeping, no replacement of towels. When called out to front desk, staff did not understand english.
Stayed 2 nights in Apr 2018

4/10 Poor

Susan, Malaysia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a convenient location at all.
There were hair on the bedsheets and toilet shower area sink when we checked in. Room was kinda small and didn't look as new and good as in pic. Location is not convenient at all. The nearest shops outside the hotel was a convenient shop and cafe. I do not understand why reviews stated it's very convenient and near to mall & many shops. We saw other cafes when our cab passed by on the way to hotel but it's not very near; need to walk quite a distance. Staffs were pleasant but couldn't speak fluent English so communication was a bit difficult as we need to keep repeating.
Stayed 2 nights in Apr 2018

8/10 Good

SHING WAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumbsup
The hotel condition was great and spacious.
Stayed 2 nights in May 2017

8/10 Good

Sameer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

clarissa, seoul, korea

Disliked: Property conditions & facilities, room comfort
Hotel under renovation
Hotel was near the cliff line of the ocean, and is being renovated or something. It smelled like paint and there were workers everywhere. The hotel breakfast was horrible. Walk down to the coffee shop or convenience store instead.

6/10 Okay

Minjung

Stayed 1 night in Jan 2024

10/10 Excellent

Dusung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

4/10 Poor

EUN MI

Stayed 3 nights in Jan 2024

10/10 Excellent

Hyun Dong

Stayed 1 night in Dec 2023

10/10 Excellent

Hyun Dong

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Verified traveller

Travelled with group
일회용품은 전혀 구비되어 있지 않습니다 미리 준비해 가시면 좋겠구요 물3병 있었고 침구는 깨끗한 편이었습니다
Stayed 1 night in Dec 2023

4/10 Poor

Seonghee

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

6/10 Okay

Gulwon

Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

junha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

HWANSUN

Travelled with family
Liked: Property conditions & facilities
주변 경치가 좋아 만족합니다. 객실이 전반적으로 깨끗한 편이었으나, 숙박 첫째날 거미가 천장에서 내려와 깜짝 놀랐습니다. 객실 청소 안해주신다고 했는데 매일 청소해주셔서 그나마 다행이었습니다. 조식은 가격 대비 괜찮았습니다. 3박을 하면서 매일 음식 종류가 조금씩 바뀌어 물리지 않았습니다. 전체적으로 거격에 맞는 숙소였던것 같습니다.
Stayed 3 nights in Sep 2023

10/10 Excellent

ByeongKwon

Stayed 1 night in Sep 2023

10/10 Excellent

JOONGKEUN

Stayed 1 night in Aug 2023

10/10 Excellent

seungwoung

Stayed 3 nights in Aug 2023

10/10 Excellent

SEUNGMIN

Stayed 1 night in Aug 2023

8/10 Good

EUNSOK

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Kyu Yeon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

jungsuk

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2023

10/10 Excellent

JINMO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

8/10 Good

Youngmi

Stayed 2 nights in Jan 2023

10/10 Excellent

Jaekyong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

8/10 Good

Karin

Stayed 1 night in Oct 2022

8/10 Good

Sujoung

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

8/10 Good

MINWOO

Stayed 1 night in Oct 2022

8/10 Good

donghee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2022

8/10 Good

youngil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

6/10 Okay

yunjung

Travelled with family
Stayed 2 nights in Aug 2022

8/10 Good

CHANGHWA

Travelled with family
Liked: Staff & service
여행동안 트리플 싱글 침대가 있는 여러 호텔의 방을 이용하였습니다. 제이드림호텔과 퍼스트70 호텔과 가격은 비슷하나 방이 좁고 에어컨 온도 조절이 안되고 중앙집중식으로 되어 있어서 약간 불편하였습니다.
Stayed 1 night in Aug 2022

8/10 Good

hong hyun

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
추천합니다(feat.조식 예외)
청결하고 방음도 괜찮았어요! 또 사용할 의사는 있지만 그때는 조식은 안먹을 것 같네요ㅎㅎ
Stayed 1 night in Aug 2022

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
시설은 노후된 부분의 보완이 필요해보임. 방향제등이 자극적임. 크기는 여유가 있음.
Stayed 2 nights in Jul 2022

10/10 Excellent

haeok

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2022

8/10 Good

Duk Kyun

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
청결한 객실과 조용한 위치
Stayed 1 night in Jul 2022

6/10 Okay

haewook

Travelled with family
숙소의 위치는 바닷가 바로 근처라 좋았지만 숙소의 위생은 좀 아쉬웠어요. 근처에 식당들도 일찍 문을 닫는지라 늦게 체크인하시는 분들은 시내에서 저녁까지 드시고 들어가셔야 할 것 같아요. 다만 숙소 입구에 커피빈 드리아브 스루가 있어서 오고가며 카페인 섭취하기는 아주 그만이었어요^^
Stayed 1 night in Jul 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
가성비 괜찮은데 침대가 너무 딱딱해요
Stayed 1 night in May 2022

6/10 Okay

kYUSUP

Stayed 1 night in Apr 2022

10/10 Excellent

MI SUK

Stayed 1 night in Mar 2022

8/10 Good

JaeYoung

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
다시 이용하고픈 호텔..
직원분이 친절합니다. 시설이 깨끗합니다. 아침조식이 가격대비 매우 훌륭합니다. 다음번에 또 이용할 의사가 있습니다.
Stayed 1 night in Mar 2022

8/10 Good

DONGGOO

Stayed 1 night in Mar 2022

10/10 Excellent

JAEHO

Stayed 1 night in Mar 2022

10/10 Excellent

jonghyun

Stayed 3 nights in Feb 2022

8/10 Good

Tae Soon

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
주차공간이 너무 협소, 창밖으로 무덤이 보임
Stayed 1 night in Feb 2022

6/10 Okay

Hye jung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
방음이 전혀 되지않아요 옆방 물소리 말소리 모든 소리가 다들려요 뷔페도 꽝이었음
Stayed 1 night in Feb 2022