Breakfast, lunch, dinner served; sea views

Reviews of Ocean Suites Jeju Hotel

4 out of 5
Ocean Suites Jeju Hotel
74, Tapdonghaean-ro, Jeju-si, Jeju City, Jeju

Reviews

8.6

Excellent

Rating 10 - Excellent. 507 out of 1003 reviews" "
Rating 8 - Good. 340 out of 1003 reviews" "
Rating 6 - Okay. 103 out of 1003 reviews" "
Rating 4 - Poor. 36 out of 1003 reviews" "
Rating 2 - Terrible. 17 out of 1003 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location overlooking the sea. Short walk to market, shops and restaurants. Breakfast was good with a large variety of food both Korean and western. Only thing was the beds were very hard like sleeping on the floor but has been the same elsewhere in Korea. There was also no aircon as winter season, but when asked they resolved this for me.
Stayed 2 nights in Apr 2024

8/10 Good

van

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need more lights in room.
Stayed 2 nights in Apr 2024

10/10 Excellent

Hilary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Helpful staff
Stayed 4 nights in Mar 2024

8/10 Good

Gemma

Stayed 3 nights in Mar 2024

8/10 Good

Sheila

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nil
Stayed 2 nights in Mar 2024

10/10 Excellent

Yoo Kyung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, warm and comfortable. It was perfect for cold windy day.
Stayed 1 night in Mar 2024

6/10 Okay

rachel k

Liked: Staff & service
Disliked: Cleanliness
Common areas are nice, but the room itself could use a deep clean. The bedskirts, curtains, and even the walls were dirty and scuffed up. The beds were like sleeping on a piece of granite.
Stayed 3 nights in Feb 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024

10/10 Excellent

Yew Siong

Stayed 3 nights in Dec 2023

4/10 Poor

Hui

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This place needs a renovation right now. The place is dated. Furniture and floors are peeling. Stains on headboards and windows. Antique bathrooms. The bed is like a water bed that bounces every time you move. It shows its age and not in a good way. Staff were friendly but that's about it
Stayed 1 night in Dec 2023

6/10 Okay

siew cheng

Stayed 1 night in Nov 2023

10/10 Excellent

Adrianna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and helpful staff. Ocean View room was perfect!
Stayed 1 night in Nov 2023

8/10 Good

Dorene

Travelled with family and small children
Liked: Cleanliness, staff & service
Short walking to local supermarket and other shopping options. Close to airport.
Stayed 4 nights in Nov 2023

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

8/10 Good

Dana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except bed was extremely hard.
Stayed 4 nights in Oct 2023

10/10 Excellent

Christine

Stayed 2 nights in Sep 2023

10/10 Excellent

Sarah

Stayed 1 night in Sep 2023

8/10 Good

Todd

Stayed 2 nights in Sep 2023

4/10 Poor

Miriann

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Beware of hotel amenities listed, most of them are below par: laundry, gym, fridge. I chose this hotel due to ocean views and amenities but mostly because it could accommodate 4 people with 3 beds- well, “Futon” is not a bed, just a mat on the floor in an unfurnished bedroom. Some staff at hotel restaurant were just rude and some front desk hotel staff are just not helpful.
Stayed 4 nights in Aug 2023

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very clean and the staff was very kind!
Stayed 1 night in Aug 2023

4/10 Poor

Sienna

Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms are old and rusted and have smell. Staffs were okay but the one who helped me checking in was kinda rude.
Stayed 1 night in Aug 2023

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly, value for room very good, market and underground shopping easy walk. Good restaurant at hotel and near by area.
Stayed 2 nights in Aug 2023

10/10 Excellent

Sung Jin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would strongly recommend this hotel to other families and friends because this hotel is easily convenient and have a nice long walkway beside the ocean. Also, the hotel service is very helpful and kind to quickly change rooms to a better ocean view as the first room was very small and tight space with more crowded surroundings and importantly the first room we previously were given wasn't ocean view when we booked for ocean view. Lastly, this hotel was very convenient as there was restaurants and other food places near by the hotel which was walking distance. (I highly suggest eating out at bhc chicken place - tastes very good!).
Stayed 2 nights in Aug 2023

8/10 Good

MIYOUNG

Stayed 1 night in Jul 2023

10/10 Excellent

patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
great location. helpful staff and great service
Stayed 6 nights in Jun 2023

10/10 Excellent

Cheryl

Stayed 1 night in May 2023

6/10 Okay

Alexandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Property has a convenient store located inside the hotel (open until 2am) which is very convenient. It also offers free parking which is nice as there are likely guests with rental cars. The room itself is of a good size however the bed is very uncomfortable and can use an upgrade. Bathroom is quite small and they also only provide one towel (even though it is a room with one double bed twin). Receptionist is unable to be reached via room intercom. Overall for the price point of this hotel, I think the quality of the room can be improved. The location is convenient and waterfront however I think there are other options in nearby areas
Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
English language in computers
Great stay except computers have no option in English. Was unable to print itineraries due to unavailability of English version and staff declined to switch it.
Stayed 2 nights in Apr 2023

4/10 Poor

Jin

Disliked: Property conditions & facilities
I feel that the hotel didn’t feel like 4 stars
Stayed 1 night in Mar 2023

8/10 Good

CHAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our first visit to Jeju
In general, nice location by the seaside. Good price for family room. Takes about 10 mins walk to Black Pork Street, shopping street and Dongmun Market. A big supermarket is about 5 mins walk away. Downside for us would be the beds. The mattresses were hard. If they place mattress toppers, it would have made rest more comfortable.
Stayed 6 nights in Mar 2023

10/10 Excellent

Javed

Stayed 2 nights in Mar 2023

8/10 Good

Bernard Ping Wah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view (ocean view definitely). Location is superb as alot of eateries nearby and there's a bakery and convenience shop inside the hotel itself.

6/10 Okay

Amanda

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Strong winds, can hear wind from in the room. Overall ok.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very helpful and efficient.
Stayed 7 nights in Nov 2022

6/10 Okay

Aaron

Travelled with group
Liked: Staff & service, property conditions & facilities
Property had direct and easy access to a CVS. Main lobby has a nice appearance and laundry machines are large. Rooms were not as clean as presented in pictures, AC had issues working correctly (Family room) and gym has limited equipment.
Stayed 2 nights in Sep 2022

10/10 Excellent

hyun jeong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staffs are very kind. Felt welcome.
Stayed 3 nights in Aug 2022

6/10 Okay

Alba I. Bido

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
PRO Spacious family room“Dalki” with bunk bed, limited English but workable. Beautiful ocean view CON Sleep on that bed is was the same that sleep on the floor - I request extra comfort to maker more comfy but still bad
Stayed 4 nights in Jun 2022

10/10 Excellent

JI YOUNG

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Jun 2022

10/10 Excellent

Lolita, Warwick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Beautiful property and convenient location.
Stayed 3 nights in May 2022

10/10 Excellent

Gina

Stayed 1 night in Mar 2022

8/10 Good

Min-Young

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was very kind.
Stayed 1 night in Jan 2022

8/10 Good

Chiew

Travelled with family
Liked: Cleanliness, staff & service, amenities
Special thanks to Mr Song Hoon-ki of Ocean Suite for help and assistance rendered during hotel stay.
Stayed 4 nights in Dec 2021

6/10 Okay

Verified traveller

Travelled with family
It’s an old hotel, the furniture and fixtures are quite old, staff can’t really speak English very well.
Stayed 6 nights in Nov 2021

10/10 Excellent

Dongsuk

Stayed 3 nights in Oct 2021

6/10 Okay

Eunkyoung

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jun 2021

6/10 Okay

C M L

Disliked: Cleanliness, property conditions & facilities, room comfort
Just good for one night
The hotel is dated and furnitures need a rewamp , bed extremely hard, almost no amenities provided and the room was not very clean (very dusty)
Shower
Curtain not closing
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
좋았던 호텔이었다
Stayed 1 night in May 2021

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay overall
Overall it was a nice stay. The hotel is a little dated so if you look closely at the walls and furnishing you will see things like rust, wear, etc. But overall it was a nice stay for the price. The location is nice since it's near the water. You can go for a nice walk along the coast and find some restaurants and coffee. The breakfast buffet was decent for the price and the boys l view was nice too.
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location near the ocean, convenient, and relaxing.
Stayed 2 nights in Mar 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2020