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Outdoor pool
Outdoor pool
Outdoor pool
View from Room

Guest reviews

4.4 out of 5 Excellent
1,063 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Free airport shuttle
Air conditioning
Spa

Map

Explore the area

Popular LocationCheju Halla General Hospital3 min walk
Popular LocationParadise Casino11 min walk
AirportJeju (CJU-Jeju Intl.)7 min drive
Popular LocationHalla Arboretum10 min drive

Choose dates to view prices

  • Standard Double Room, City View

    4.7/5 guest room rating

    Room amenities

    • 30 sq m
    • City view
    • Sleeps 2
    More detailsStandard Double Room, City View
  • Standard Twin Room, City View

    4.7/5 guest room rating

    Room amenities

    • 30 sq m
    • City view
    • Sleeps 2
    More detailsStandard Twin Room, City View
  • Standard Triple Room, City View (3 Single beds)

    4.5/5 guest room rating

    Room amenities

    • 30 sq m
    • City view
    • Sleeps 3
    More detailsStandard Triple Room, City View (3 Single beds)
  • Standard Family Twin Room, City View (Double + Single Bed)

    4.6/5 guest room rating

    Room amenities

    • 30 sq m
    • City view
    • Sleeps 3
    More detailsStandard Family Twin Room, City View (Double + Single Bed)
  • Deluxe Double Room, Mountain View (High Floor)

    Room amenities

    • 30 sq m
    • Mountain view
    • Sleeps 2
    More detailsDeluxe Double Room, Mountain View (High Floor)
  • Deluxe Double Room, Ocean View (High Floor)

    5/5 guest room rating

    Room amenities

    • 30 sq m
    • Ocean view
    • Sleeps 2
    More detailsDeluxe Double Room, Ocean View (High Floor)
  • Deluxe Twin Room, Mountain View (High Floor)

    Room amenities

    • 30 sq m
    • Mountain view
    • Sleeps 2
    More detailsDeluxe Twin Room, Mountain View (High Floor)
  • Deluxe Twin Room, Ocean View (High Floor)

    Room amenities

    • 30 sq m
    • Ocean view
    • Sleeps 2
    More detailsDeluxe Twin Room, Ocean View (High Floor)
  • Family Twin Room, Mountain View (Deluxe, High Floor)

    Room amenities

    • 30 sq m
    • Mountain view
    • Sleeps 3
    More detailsFamily Twin Room, Mountain View (Deluxe, High Floor)
  • Family Twin Room, Ocean View (Deluxe, High Floor)

    4.7/5 guest room rating

    Room amenities

    • 30 sq m
    • Ocean view
    • Sleeps 3
    More detailsFamily Twin Room, Ocean View (Deluxe, High Floor)
  • Superior Suite Double Room

    Room amenities

    • Sleeps 2
    More detailsSuperior Suite Double Room
  • Superior Suite Family Twin Room

    Room amenities

    • City view
    • Sleeps 3
    More detailsSuperior Suite Family Twin Room
  • [SUMMER POOLCANCE] Standard Double Room - 14PM Late Check Out

    Room amenities

    • 31 sq m
    • City view
    • Sleeps 2
    More details[SUMMER POOLCANCE] Standard Double Room - 14PM Late Check Out
  • [SUMMER POOLCANCE] Standard Twin Room - 14PM Late Check Out

    Room amenities

    • 30 sq m
    • City view
    • Sleeps 2
    More details[SUMMER POOLCANCE] Standard Twin Room - 14PM Late Check Out
  • [SUMMER POOLCANCE] Standard Family Twin Room - 14PM Late Check Out

    Room amenities

    • 30 sq m
    • City view
    • Sleeps 3
    More details[SUMMER POOLCANCE] Standard Family Twin Room - 14PM Late Check Out

About this area

Jeju City

Located in Jeju City, Lotte City Hotel Jeju is connected to a shopping centre. Shoppers can check out Dongmun Market Place, while everyone can enjoy the natural beauty of Iho Beach and Halla Mountain and National Park. Halla Arboretum and Mysterious Road are also worth visiting.

Visit our Jeju City travel guide
Map
Popular Location

What's nearby

  • Cheju Halla General Hospital - 3 min walk
  • Paradise Casino - 11 min walk
  • Jeju Stadium - 8 min drive
  • Halla Arboretum - 10 min drive
  • Iho Beach - 11 min drive

Getting around

  • Jeju (CJU-Jeju Intl.) - 7 min drive

Restaurants

  • Where to eat
  • C`cafe – Ocean-view buffet restaurant offering local and international cuisine. Serves breakfast, lunch and dinner daily.
  • C`Lounge – Poolside bar. Open daily.

About this property

Lotte City Hotel Jeju

Mountain hotel connected to a shopping centre in Jeju City with free parking
This smoke-free hotel features a restaurant, an outdoor pool and a fitness centre. Free WiFi in public areas, free self parking and free airport drop-off are also provided. Other amenities include a bar/lounge, a sauna and a business centre. All 255 rooms boast deep soaking bathtubs, and offer free WiFi and pillowtop beds. Fridges and room service (during limited hours) are standard, as are LED TVs with digital channels.
Lotte City Hotel Jeju offers 255 forms of accommodation with a safe and complimentary bottles of water. Pillowtop beds feature premium bedding. 42-inch LED televisions come with digital channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include a hairdryer and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self parking
  • Free drop-off airport shuttle from 9:00 AM to 3:30 PM
  • Airport shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: KRW 33000 for adults and KRW 22000 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • Dry-cleaning service
  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • Chinese
  • English
  • Japanese
  • Korean

Business services

  • 3 meeting rooms
  • Business centre

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Climate control (heating)
  • Linens
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 42-inch LED TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Fridge

More

  • Desk
  • Free local calls
  • Safe
  • Slippers

Policies

Check-in

Check-in between 3:00 PM and midnight
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Airport shuttle service is available at scheduled times from 9:00 AM to 3:30 PM
Fees may apply; contact the property in advance to get details
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: KRW 33000 for adults and KRW 22000 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's rooftop outdoor pool is closed periodically due to weather conditions.

We should mention

Pool access available from 10 AM to 8:30 PM

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Frequently asked questions

Can I cancel my reservation for free at Lotte City Hotel Jeju and receive a full refund?
Yes, Lotte City Hotel Jeju offers free cancellation on select room rates, because flexibility matters! Please refer to Lotte City Hotel Jeju cancellation policy on our site for more details about any exclusions or requirements.
Does this hotel have a pool?
Yes, this property has an outdoor pool. Pool access is from 10 AM to 8:30 PM.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Lotte City Hotel Jeju?
Self-parking is free at this property.
What time is check-in at this property?
Check-in is from 3:00 PM to midnight. Late check-in is available during limited hours.
What time is check-out at this property?
Checkout is at noon.
Does this property provide a shuttle to the airport?
Yes, there's a free shuttle from the hotel to the airport.
Where is this property located?
Located in Downtown, this hotel is 0.2 mi (0.3 km) from Cheju Halla General Hospital and 2.5 mi (4 km) from Iho Beach. Paradise Casino and Jeju Folk Oil Market are also within 1 mile (2 km).

Guest reviews

Overall score and ratings for Lotte City Hotel Jeju

4.4
Excellent
1,063 reviews
5 - Excellent
597
4 - Good
357
3 - Okay
70
2 - Mediocre
27
1 - Poor
12
4.5
Cleanliness
4.5
Service and Staff
4.2
Amenities
4.4
Property condition
5.0 out of 5 Excellent
    This traveller didn’t leave comments with their review
    Stayed 4 nights in Jul 2020
    5.0 out of 5 Excellent
    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    They provided excellent service. I enjoyed the warm swimming pool

    Stayed 4 nights in May 2020
    2.0 out of 5 Poor
    • Disliked: Cleanliness, amenities

    The hotel missed cleaning up the room for one day. And staff did not seem apologetic about this slip up although the hotel was clearly not occupied. The gym is also somewhat simple.

    Stayed 3 nights in Feb 2020
    4.0 out of 5 Good
    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Dec 2019
    4.0 out of 5 Good
    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Dec 2019