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Overview of STAZ HOTEL JEJU ROBERO

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Down duvet, in-room safe, blackout curtains, free WiFi
Down duvet, in-room safe, blackout curtains, free WiFi
Down duvet, in-room safe, blackout curtains, free WiFi
Down duvet, in-room safe, blackout curtains, free WiFi

STAZ HOTEL JEJU ROBERO

3 out of 5

3.9/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast Available
  • Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationJeju Gwandeokjeong Pavilion1 min walk
    Popular LocationDongmun Market Place8 min walk
    Popular LocationArario Museum Tapdong Cinema8 min walk
    AirportJeju (CJU-Jeju Intl.)3 min drive

Choose dates to view prices

  • Double Room, Annex Building

    Photos of Double Room, Annex Building

    Room amenities

    • 21 sq m
    • Sleeps 2
    • 1 Double Bed
    More details

  • Deluxe Twin Room

    Photos of Deluxe Twin Room

    Room amenities

    • 30 sq m
    • City view
    • Sleeps 3
    • 1 Single Bed and 1 Double Bed
    More details

  • Family Suite (Ondol)

    Photos of Family Suite (Ondol)

    Room amenities

    • 27 sq m
    • City view
    • Sleeps 8
    • 2 Double Beds and 2 Single Futons
    More details

  • Quadruple Room

    Photos of Quadruple Room

    Room amenities

    • 37 sq m
    • City view
    • Sleeps 4
    • 1 Double Bed and 2 Single Beds
    More details

  • Twin Room, Annex Building

    Photos of Twin Room, Annex Building

    Room amenities

    • 21 sq m
    • Sleeps 2
    • 2 Single Beds
    More details

  • Triple Room

    Photos of Triple Room

    Room amenities

    • 27 sq m
    • City view
    • Sleeps 3
    • 3 Single Beds
    More details

  • Presidential Suite

    Photos of Presidential Suite

    Room amenities

    • 44 sq m
    • City view
    • Sleeps 3
    • 1 Double Bed and 1 Single Bed
    More details

  • Standard Double Room

    Photos of Standard Double Room

    4.4/5 guest room rating

    Room amenities

    • 27 sq m
    • City view
    • Sleeps 2
    • 1 Double Bed
    More details

  • Standard Twin Room

    Photos of Standard Twin Room

    Room amenities

    • 27 sq m
    • City view
    • Sleeps 2
    • 2 Single Beds
    More details

About this area

Jeju City

Located in Jeju City, STAZ HOTEL JEJU ROBERO is connected to a shopping centre. Jeju Gwandeokjeong Pavilion and Tapdong Beach Plaza are notable landmarks, and travellers looking to shop may want to visit Dongmun Market Place. Folklore and Natural History Museum and Halla Arboretum are also worth visiting.
Visit our Jeju City travel guide
View in a map
Map
Popular Location

What's nearby

  • Jeju Gwandeokjeong Pavilion - 1 min walk
  • Dongmun Market Place - 8 min walk
  • Arario Museum Tapdong Cinema - 8 min walk
  • Jejuhyanggyo Confucian School - 8 min walk
  • Tapdong Beach Plaza - 10 min walk

Getting around

  • AirportJeju (CJU-Jeju Intl.) - 3 min drive
View in a map

About this property

STAZ HOTEL JEJU ROBERO

Hotel connected to a shopping centre in Downtown with free parking
This smoke-free hotel features a restaurant, a 24-hour business centre and a microwave in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include meeting rooms, concierge services and a 24-hour front desk. All 121 rooms provide conveniences such as fridges and electric kettles, plus complimentary wireless Internet access and flat-screen TVs with cable channels. Other amenities available to guests include down duvets, free bottled water and hairdryers.
STAZ HOTEL JEJU ROBERO offers 121 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Beds feature down comforters. Flat-screen televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Jeju City hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of CESCO (S. Korea)
Follows industry sanitisation guidelines of Intertek Cristal (3rd party expert - Global)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • On-site parking is wheelchair accessible
  • Free off-site parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–9:00 AM: KRW 10000 for adults and KRW 10000 for children
  • 1 restaurant

Family friendly

  • Fridge

Conveniences

  • Lift
  • Front-desk safe
  • Reception hall
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Japanese
  • Korean

Business services

  • 24-hour business centre
  • 2 meeting rooms
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible parking

More

  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Down comforter
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Fridge

More

  • Phone
  • Safe

Policies

Check-in

Check-in from 3:00 PM - 11 PM
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 01 September 2020 to 30 April 2021 (completion date subject to change). The following areas are affected:
  • Dining venue
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: KRW 10000 for adults and KRW 10000 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include carbon monoxide detector, a fire extinguisher and a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
Alcohol is not served at this property

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hotel Robero Jeju
Hotel Robero
Robero Jeju
STAZ HOTEL ROBERO
STAZ JEJU ROBERO
STAZ ROBERO
STAZ HOTEL JEJU ROBERO Hotel
STAZ HOTEL JEJU ROBERO Jeju City
STAZ HOTEL JEJU ROBERO Hotel Jeju City

Frequently asked questions

Can I cancel my reservation for free at STAZ HOTEL JEJU ROBERO and receive a full refund?
Yes, STAZ HOTEL JEJU ROBERO offers free cancellation on select room rates, because flexibility matters! Please refer to STAZ HOTEL JEJU ROBERO cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at STAZ HOTEL JEJU ROBERO?
As of 27 Jan,2021, prices found for a 1-night stay for 2 adults at STAZ HOTEL JEJU ROBERO on 2 Feb,2021 start from SG$58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is STAZ HOTEL JEJU ROBERO pet-friendly?
No, pets are not allowed at this property.
How much is parking at STAZ HOTEL JEJU ROBERO?
Self-parking is free at this property; nearby parking is also free.
What time is check-in at STAZ HOTEL JEJU ROBERO?
Check-in is from 3:00 PM - 11 PM. Late check-in is available during limited hours.
What time is check-out at STAZ HOTEL JEJU ROBERO?
Checkout is at 11:00 AM.
Where is STAZ HOTEL JEJU ROBERO located?
Located in Downtown, this hotel is within a 10-minute walk of Jeju Gwandeokjeong Pavilion and Dongmun Market Place. Tapdong Beach Plaza and Dragon Head Rock are also within 1 mi (2 km).
3.9
Good
Rating 5 - Excellent. 300 out of 968 reviews
5 - Excellent 31%
Rating 4 - Good. 423 out of 968 reviews
4 - Good 44%
Rating 3 - Okay. 171 out of 968 reviews
3 - Okay 18%
Rating 2 - Poor. 43 out of 968 reviews
2 - Poor 4%
Rating 1 - Terrible. 31 out of 968 reviews
1 - Terrible 3%

4.0/5

Cleanliness

3.9/5

Staff & service

3.7/5

Amenities

3.9/5

Property conditions & facilities
Write a review

4/5 Good

Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
Good location and near to Dongmun Market. Also near the airport.
Stayed 1 night in Jan 2021

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately there were other guests that were smoking in their room but everything else was good.
Stayed 1 night in Jan 2021

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in Staz Hotel Robero for 3 nights and it was a pleasant experience. Room was quite clean and hotel staff were quite supportive. The best part is the hotel location. Main tourist attractions are well connected by public transportation which one can get within 4-5 mins of walking distance from hotel premises. Hotel is 3-4 bus stops away from Jeju International Airport (bus no. 365). I would strongly recommend to stay here if someone is looking for an affordable and well placed accommodation.
Stayed 3 nights in Oct 2020

2/5 Poor

Travelled with group
Happy face iconLiked: Staff & service
Sad face IconDisliked: Property conditions & facilities, room comfort
Good for the budget but that’s about it.
This hotel had all the potential to be great and maybe it was 10 years ago. The room lacked any real amenities. After running the air conditioner for 5hrs the coolest our room got was 76 degrees. When we called to complain to the front desk they sent a standing fan to our room. To make matters worse the beds were extremely uncomfortable and that’s saying a lot because I’ve stayed in places that only offer ondol beds (Korean floor mats) and they were more comfortable. If you’re booking in a pinch than this place should be fine but if you have a choice try somewhere else.
Stayed 1 night in Jul 2020

3/5 Okay

Sad face IconDisliked: Amenities
The hotel is really pretty from the outside and the lobby but the rooms are very meh. My room looked rather dirty, the walls were gross and the carpet had stains on it. The bathroom didn’t have a bidet, something I’ve come to expect in Korea, and I’m pretty sure the shampoo and shower gel were the same thing. Their Expedia page said they served breakfast but they didn’t. They knocked on my door twice for room service but I said no thank you as I was trying to sleep, but then they called the room twice like?? Overall it was only like 30 bucks a night so what more could I expect.
Stayed 4 nights in Jul 2020

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