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Reviews of Alegra Boutique Hotel

Alegra Boutique Hotel
13 Derech Ha’achayot, Ein Karem, Jerusalem

Reviews

8.8

Excellent

Rating 10 - Excellent. 65 out of 111 reviews" "
Rating 8 - Good. 25 out of 111 reviews" "
Rating 6 - Okay. 13 out of 111 reviews" "
Rating 4 - Poor. 7 out of 111 reviews" "
Rating 2 - Terrible. 1 out of 111 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lior

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really like the property and the staff is very nice. The surrounding area is amazing and peaceful.
Stayed 1 night in Apr 2024

8/10 Good

linda

Travelled with group
Liked: Cleanliness, property conditions & facilities
It was a very charming facility but some times to not have all the amenities that we would desire. We had to request breakfast the night before, and it was only certain types of food. They forgot to clean up the room one day. It was quintessential Israel and would’ve been better for just a couple of days as opposed to eight nights.
Stayed 9 nights in Apr 2023

6/10 Okay

Nancy, Claymont

Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Mar 2023

4/10 Poor

Amadi

Travelled with partner
I believe that the hotel tries to ensure he eat guest experience but when we arrived early after our flight the lobby was closed and we. Couldn’t drop our bags. We had to wait until checkin 6 hours later. Then when we did check in, the room was very dark… with no extra lighting. Also, breakfast was noted to start at 8 am. We showed up at 8:15 and breakfast was not ready. We had to wait an additional 20 mins for breakfast to start. The breakfast staff was so nice. But reception staff did not go above and beyond. We also planned to book a massage . We requested the massage at 9 am and the front desk said they would let us know within the hour. They never contacted us and when we went back to the front desk they said they could not get in touch with the massage person, and that was that. No sorry! Nothing. I will not be staying here again. Especially for the price we paid
Stayed 2 nights in Dec 2022

8/10 Good

keren

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2022

8/10 Good

Guy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Atmosphere it’s great
Stayed 1 night in Sep 2022

10/10 Excellent

Noa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Wonderful!
Stayed 2 nights in Jan 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Was amazing and private, beautiful hotel and also view. Very good breakfast!!!!!
Stayed 1 night in Dec 2021

8/10 Good

Shachar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2021

6/10 Okay

barak

Disliked: Property conditions & facilities, room comfort
חדר לא ראוי
החדר קטן צפוף ולא מתוכנן נכון. הגישה למיטה כמעט בלתי אפשרית משום שהמיטה הסטנדרטית משתרעת על כל רוחב הקיר. החדר מצויד במקלחת וכל המים נתזים לכיור המצוי כמטר מהמקלחת. המים אינם מחלחלים לפתח הניקוז במהירות הראויה דבר היוצר שלולית של מים הגולשת מעבר למקלחת ומציפה את החדר. לאחר פתיחת דלת החדר יש מספר מדרגות ולאחריהם מדרגה גבוהה נוספת. בלילה אשתי נתקלה במדרגה ונחבלה ברגלה. רעש של מכוניות מהכביש הסמוך וקולות של עובדי המלון מהחצר הסמוכה חודרים לחדר ומדירים שינה. החדר בו שהינו לא ראוי להיקרא חדר במלון ואסור לשווקו כלל.
Stayed 1 night in Aug 2021

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020
Response from Sapir A. Guest Relations department on 22 Dec,2020
Thank you so much for your kind review! Best regards, Alegra hotel team

10/10 Excellent

Sasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2020
Response from Sapir A. Guest Relations department on 21 Aug,2020
Thank you very much for your kind review, we'd love to host you again soon!

10/10 Excellent

Edgard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from Sapir A. Guest Relations department on 8 Aug,2020
Dear Edgard, Thank you for your kind review. We'd love to host you again soon! Best regards,

10/10 Excellent

harel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Charming unique boutique hotel in a beautiful neighborhood of Jerusalem. Charming romantic room with a lot of character. Great staff - super nice, kind and attentive. Perfect stay.
Stayed 1 night in Jul 2020
Response from Sapir A. Guest Relations department on 12 Jul,2020
Dear Harel, Thank you for your kind words, it seems that our efforts to make your stay perfect have been successful! We would like to host you again soon. best regards,

10/10 Excellent

Yulia

Stayed 1 night in Jun 2020
Response from Sapir A. Guest Relations department on 12 Jul,2020
Dear Yulia, Thank you for your review. We hope you come back soon for another perfect holiday! best regards,

4/10 Poor

nimrod

Stayed 1 night in May 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We got a room outside the main property situated badly and the door of the room is opened directly to the street. The noise of the cars running on the road made it impossible to have a quite sleep at night. This room may be used if there is no other room, while we ordered it a week before, at it was disappointing!
Stayed 1 night in Oct 2019

8/10 Good

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alegra Hotel
It is a very nice hotel in a beautiful area. However, there was no food or bar service available, despite the pictures on the website, as there chef left and has not been replaced. Overall a good place, but quite pricey for what we got. I would go again if the prices were lower.
Stayed 1 night in Oct 2019

10/10 Excellent

Ohad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in amazing location
Amazing little hotel in a beautiful area. Nice rooms, great roof top.
Stayed 1 night in Sep 2019

10/10 Excellent

Breanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night in a lovely boutique
The Alegra was beautiful. The staff was so sweet and the breakfast buffet was fresh and delicious.
Stayed 1 night in Sep 2019

8/10 Good

Tami, Boston

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ambience, wonderful location and beautiful view from porch. We saw that many customers rated the breakfast as amazing. The hotel used to make a chef breakfast using the kitchen in the hotel. We ere given a voucher to a bistro next door. The breakfast was average or less. Everything else was good. We recommend the hotel for a romantic vacation but we were disappointed with the breakfast.
Stayed 1 night in Aug 2019

10/10 Excellent

YOSEF

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
l\the hotel is located in a very special place , breakfast is very good.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alegra is a hidden oasis in a most picturesque village. The story behind this hotel is heartwarming . Worth reading on their website. The place is beautiful. Breakfast was special. We had a spacious room very comfortable. The place has tons of potential. It could use a bit of pampering but the grounds are great. Wonderful views from the rooftop. Secret little corners on the ground floor where you can sip a glass of wine or a coffee in the morning. I have been to Ein karem before but this time staying at the Alegra made the ambiance all the nicer.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Nov 2018

6/10 Okay

itzik

Liked: Room comfort
Not worth the price
The room was not worth the price
Stayed 1 night in Mar 2019

6/10 Okay

roni chen

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2019

10/10 Excellent

Lior

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Yossi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

LeAnn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel
The Hotel was very quaint and enchanting! The staff were helpful at all times and made our stay very pleasant.
Stayed 3 nights in Nov 2018

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

10/10 Excellent

Eli, New Jersey

Liked: Cleanliness, staff & service, property conditions & facilities
An amazing architectural gem. You feel the history . The staff is unbelievable. The food is amazing and creative. Worth every penny.
Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Something special for relaxation
Great location, exceptional and spacious rooms, breakfast prepared by chef in front of you. Access to hotel with public transport not easy.
Stayed 3 nights in Oct 2018

10/10 Excellent

Shane, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel is architecturally beautiful. The staff, the Chef and food are awesome. Everything was very pleasant except for the upper deck on the roof. It could of stood a good cleaning and some better furniture; thus becoming a real central location of the hotel for wine, company and friends. But its hard to nail everything....good hotel and I would recommend.
Stayed 1 night in Oct 2018

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Typifies boutique hotel in the most positive ways
Typifies boutique hotel - great location in a charming neighborhood, unique rooms with limited amenities. Overall, fun experience if looking for something slightly off the beaten path.
Stayed 2 nights in Oct 2018

10/10 Excellent

igor, alameda, ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice & comfy, excellent food, very friendly staff
I will come back to stay there again, I like the food and the location, cozy comfy and clean, with very friendly staff
Stayed 6 nights in Jun 2018

4/10 Poor

Yossi

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
I don’t recomnand!
The room was very small, without spaces the hotel charge me more than I have been told, the only good thing was the breakfast
Stayed 1 night in Jun 2018

6/10 Okay

Verified traveller

Liked: Room comfort
Too far out of the wast with traffic. Staff so-so and not much help. Nice restaurants in the area
Stayed 6 nights in May 2018

10/10 Excellent

Ziv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience in Jerusalem
Great experience. Lovely location! Breakfast was great - food & experience.

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing find in a peaceful surrounding!
The boutique hotel is amazing in a beautiful village just outside of Jerusalem. So peaceful!! The rooms are huge and uniquely appointed and the staff so friendly & accommodating.

10/10 Excellent

Saray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great vegan breakfast that the chef went out of his way to make got us. Wonderful tranquil garden

10/10 Excellent

Shlomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Yaniv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018

6/10 Okay

Oded, Tel Aviv, Israel

Liked: Cleanliness
Nice atmosphere, beatiful location, but the price
Arrived, nice room, nothing to write home about. Nice food. Not worth the price paid
Stayed 1 night in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Just wonderful. It’s an extravagant bed and breakfast style, from our room we could hear people in the hall, but other than that, the place is impeccable. The area is charming, and the breakfast was just amazing. Will absolutely come again.
Stayed 1 night in Dec 2017

8/10 Good

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Freddy, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alegra Boutique Hotel
Excellent ambiance, helpful, friendly staff and superb breakfasts

4/10 Poor

Keren

Disliked: Cleanliness, staff & service, property conditions & facilities
יקר ולא שווה את המחיר. האזור (עין כרם) מהמם.
שהיינו בחדר דה לוקס. באתר המלון כתוב שהמיטה היא קינג זייז. בפועל המיטה היא קטנה וסטנדרטית. חוצמזה החדר שקיבלנו לא היה נקי במיוחד. וקיבלנו אותו באיחור של 20 דקות כי הוא עדיין היה בשלבי נקיון בשעת קבלת החדרים. נאלצנו לבקש שיבואו לנקות שוב את המקלחת והשירותים. החדרים יפים וכל חדר כנראה שונה מהאחר . מזכיר צימר. אבל המחיר לא שווה את זה.בצימר באותו המחיר בערך מקבלים גם פינוקים כמו יין בחדר וסלסת עוגיות או פירות... פה אין כלום. כמה בקבוקי שתייה קלה במקרר וזהו. הארוחה בבוקר הייתה זוועה.התקלקל הגז ובמקום לפצות את אורחי המלון ולשלוח אותנו לארוחה באחת המסעדות באזור (ויש מספיק מסעדות) הארוחה הייתה ארוחת גבינות ולחמים. לא מזין ולא. משביע ולא שווה את המחיר שכולל ארוחת בוקר. מהמפנקות כפי שמצויין באתר שלהם. בנוסף, הודענו מראש שאנו לא אוכלים גלוטן ולא ממש דאגו לעניין. במעמד הצק אאוט, כשהתלוננו שאיננו מרוצים, אמרו שיום למחת המנלת תתקשר לדבר איתנו. עבר כבר שבוע וזה לא קרה.בנוסף ניסינו אנחנו ליצור איתם קשר במהךך השבוע ולא חזרו אלינו. בקיצור, יקר ולא שווה את המחיר, השירות לא מדהים, ועבור מלון בוטיק שמכבד את עצמו היינו מצפים למעט יותר. הדבר הטוב, הוא שהאזור מהמם, המסעדות באזור מעולות, מומלץ להזמין בהן מקום מראש אם שוהים בסופש. ולמי שמחפש חדרים בסגנון של אלגרה הייתי ממליצה בחום על צימר מפנק שבדכ יותר זול ויותר מפנק מאלגרה.