Hot tub, steam room, hot springs/mineral springs
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Reviews of Tian Long Hotel

3 out of 5
Tian Long Hotel
No.121, Sec. 5, Jiaoxi Rd, Jiaoxi, Yilan County

Reviews

8.2

Very good

Rating 10 - Excellent. 88 out of 241 reviews" "
Rating 8 - Good. 107 out of 241 reviews" "
Rating 6 - Okay. 31 out of 241 reviews" "
Rating 4 - Poor. 11 out of 241 reviews" "
Rating 2 - Terrible. 4 out of 241 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and the staff is very friendly.
Stayed 2 nights in Nov 2023
Response from JIN on 29 Nov,2023
感謝您對飯店的佳評，期待您下一次的光臨，讓我們有機會再為您服務，謝謝您

10/10 Excellent

Huang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from J on 30 Nov,2021
謝謝您的佳評與鼓勵,歡迎再度光臨!

10/10 Excellent

Daniel, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Nil
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

stella

Liked: Cleanliness, staff & service
Old hotel that needs refurbishment.
Nice location. Big bathroom with big tub for hot soak. Room interior old. Bedsheets old. Towels old. Lighting dim.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bit Old but Great Location, Great Spa, well kept
the location is amazing. less than 5 min walk from Jiaoxi bus station and less than 10 from Jiaoxi train station. It is a little out-date but still kept clean and comfy. the roof top hot spring spa is exceptionally good which is worth the money. Breakfast is good with local varieties. Is a little more than an hour walk to the famous WufengChi Waterfall.
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay in Jiaoxi, by a couple from
The staff were very friendly and offered us help whenever we needed it. The room was big, with a big onsen for hot spring spa. Thete was a sofa inside the room with a king sized bed. The spa pools on the top floor offered us another choice if you wanted to have a romantic holiday with your partner or spouse.

6/10 Okay

Sock Lee

Liked: Staff & service
Very Friendly Hotel Staff
Very friendly staff at hotel. Basement has small playroom for young kids. Property a little far from main activities areas in Jiaoxi.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right next to hot springs park!
From the moment I walked in, the staff made me feel so welcome. Always joking and smiling with me, they couldn't have been more helpful. The staff spoke English quite well. There was a decent variety of food for the breakfast buffet. The room was clean and large and the hot spring tub in the room was enjoyable. Would certainly stay here again.

10/10 Excellent

Mun Fong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good spa hotel
The spa was wonderful and the room was soundproof.Exellent!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Good spring bath on top, clean but not modern
Jacuzzi on the room was good, bath on the top of building one of its kind. Good breakfast also

8/10 Good

Chinghua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
超值的溫泉住宿
很超值的住宿，為了頂樓的岩洞spa去的，很喜歡，溫泉舒服，拍照也很好看 飯店附免費早餐，簡單但是吃的很飽，沙拉，熱菜，稀飯吐司饅頭都有 豆漿挺不錯，也有咖啡 之前爬文有看到其他人覺得房間有潮濕感跟霉味，但我這次去住都沒有這個情況，覺得大致上都很不錯 房間內浴缸也很大！ 目前旺季礁溪房價都很高，天隆飯店維持正常價錢覺得很佛心，會再次來訪 推薦給大家
Stayed 2 nights in Jan 2024
Response from ABBY on 20 Feb,2024
感謝您的佳評，期待您的再度光臨，謝謝您

10/10 Excellent

YUWEI

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Bill

Liked: Staff & service, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
沒做到環保如牙刷，衣櫥被子油垢味很重，下次不考慮這間
沒做到環保，牙刷，衣櫥裡的被子有油垢味很重
Stayed 2 nights in Dec 2023
Response from ABBY on 20 Feb,2024
謝謝您的評語，讓您有不佳的住宿體驗，深感抱歉，謝謝您

10/10 Excellent

hungchun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

WEI-YUAN

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

軒豪

Stayed 1 night in Dec 2023

10/10 Excellent

HO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location
A long standing hotel at good location which nearby the bus and also train station. Service is as good as usual, the breakfast was included in the room rate, with good varieties is sufficient for the morning. Good for travel together with families.
Stayed 1 night in Dec 2023
Response from ABBY on 1 Jan,2024
Thank you for your visit and we look forward to your next visit. Thank you

8/10 Good

PINGYUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Chien Shu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體經驗非常的好，只是床好像太軟了。
Stayed 1 night in Dec 2023
Response from ABBY on 1 Jan,2024
感謝您對飯店的佳評，您的建議我們會盡力改進，期待您下一次的光臨，謝謝您

8/10 Good

Lin

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
賓至如歸
服務態度非常好，又很便宜，有機會一定會再光顧
Stayed 1 night in Oct 2023
Response from JIN on 29 Nov,2023
感謝您對飯店的佳評，期待您下一次的光臨，讓我們有機會再為您服務，謝謝您

10/10 Excellent

CHEN WEI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
還不錯
一樓櫃檯服務很好
Stayed 1 night in Jul 2023
Response from ABBY on 21 Aug,2023
感謝您對飯店的佳評，期待您下一次的光臨，讓我們有機會再為您服務，謝謝您

6/10 Okay

WAI HUNG

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023

10/10 Excellent

wanchi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
剛到時有點毛毛雨，櫃檯馬上撐傘出來協助下行李，超級加分 Spa有點太熱，夏天可能要調整一下溫度 冷氣可能有點年紀了聲音很大 早餐種類不多但都很好吃 Cp值算高的選擇
Stayed 1 night in Jun 2023
Response from ABBY on 16 Jul,2023
謝謝您對飯店的佳評，您的建議我們會盡快改善，期待您下一次的光臨，讓我們有機會再為您服務，謝謝您

10/10 Excellent

Siu

Stayed 2 nights in May 2023

4/10 Poor

WEN PIN

Stayed 1 night in Apr 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2023

6/10 Okay

Ko

Stayed 1 night in Apr 2023

10/10 Excellent

Siu Piu

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
價格便宜簡單CP
是家有年代飯店，泡湯浴池2人適合 房間簡單陳設不會過小 在礁溪住宿費用算超值了，價格便宜 床有點老舊但不至於隔天酸痛 迎賓男生非常有禮貌服務也讚 早餐就是簡單吃的飽 如果沒要求高這間飯店下次還會考慮來
Stayed 1 night in Feb 2023
Response from ABBY on 1 Mar,2023
謝謝您的佳評，希望能有機會再為您服務，期待您下一次的光臨，謝謝您

4/10 Poor

Diana Hing Ying

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
need to clear own plates for breakfast, the spa only opens from 430-1030pm, which is inconvenient.
Stayed 1 night in Feb 2023
Response from ABBY on 1 Mar,2023
Thank you for your comment, I am very sorry for the inconvenience caused, and look forward to your next visit, thank you

8/10 Good

Hsieh

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

8/10 Good

HSIANG YIN

Stayed 1 night in Feb 2023

6/10 Okay

YULING

Liked: Staff & service
Stayed 1 night in Jan 2023

10/10 Excellent

SHAN CHUAN

Stayed 1 night in Jan 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
服務不錯，但設備有點陳舊
房間算乾淨，但是抱枕發霉，電視螢幕會閃
Stayed 1 night in Jan 2023
Response from ABBY0202 on 2 Feb,2023
謝謝您的評語，清潔方面讓您有不愉快體驗真的很抱歉，我們會盡快改善，希望能有機會再為您服務，期待您下一 次的光臨，謝謝您

6/10 Okay

jung-fu

Travelled with family
Disliked: Staff & service
Stayed 1 night in Dec 2022

6/10 Okay

永鎮

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
毛巾破舊，水龍頭稍有故障不便使用。
Stayed 1 night in Dec 2022
Response from ABBY1230 on 30 Dec,2022
感謝您的評語，您的意見,我們參考及改善，期待能再為您服務，謝謝您

6/10 Okay

su chen

Stayed 1 night in Dec 2022

8/10 Good

yihung

Stayed 1 night in Dec 2022

10/10 Excellent

Alex

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
頂樓的洞穴溫泉SPA很棒
Stayed 1 night in Nov 2022
Response from ABBY1127 on 27 Nov,2022
謝謝您的佳評，期待您的再度光臨，謝謝您

8/10 Good

CHIEH FU

Stayed 1 night in Nov 2022

10/10 Excellent

HUA JUNG

Stayed 1 night in Oct 2022

2/10 Terrible

SHUYING

Stayed 1 night in Sep 2022
Response from ABBY on 18 Oct,2022
很抱歉，讓您有不愉快的住宿經驗，感謝您的住宿，希望能有機會能再讓我們為您服務，謝謝您

10/10 Excellent

TIEN-CHIH

Stayed 1 night in Aug 2022
Response from ABBY on 18 Oct,2022
謝謝您的佳評，謝謝您

10/10 Excellent

hsinghsiang

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
溫馨而親切的服務，CP值高
Stayed 1 night in Sep 2022
Response from ABBY on 18 Oct,2022
感謝您的佳評，希望能再為您服務，期待您下一次的光臨，謝謝您

10/10 Excellent

Jeffry

Stayed 1 night in Sep 2022
Response from ABBY on 18 Oct,2022
謝謝您的佳評，謝謝您