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Iron/ironing board, free WiFi
Iron/ironing board, free WiFi
Iron/ironing board, free WiFi
Iron/ironing board, free WiFi

Guest reviews

9 reviews
Guests rated this property 3.4/5 for cleanliness.

Popular amenities

Free WiFi
Parking included
Air conditioning
24/7 Front Desk


Explore the area

Popular LocationEco Botanic at EcoWorld Gallery4 min drive
Popular LocationAeon Mall Bukit Indah8 min drive
Popular LocationLegoland Malaysia11 min drive
AirportJohor Bahru (JHB-Senai Intl.)23 min drive

Choose dates to view prices

  • Superior Room

    Room amenities

    • 8 sq m
    • Sleeps 2
    More detailsSuperior Room

About this area

Johor Bahru

Gem Hotel Nusajaya is located in Johor Bahru. Sutera Mall and Paradigm Mall Johor Bahru are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Eco Botanic at EcoWorld Gallery and Legoland Malaysia. Looking to enjoy an event or a game while in town? See what's happening at Singapore Turf Club or Sultan Ibrahim Stadium.
Visit our Johor Bahru travel guide
View in a map
Popular Location

What's nearby

  • Eco Botanic at EcoWorld Gallery - 4 min drive
  • Aeon Mall Bukit Indah - 8 min drive
  • Puteri Harbour - 10 min drive
  • Legoland Malaysia - 11 min drive
  • Sutera Mall - 13 min drive

Getting around

  • JB Sentral - 20 min drive
  • AirportJohor Bahru (JHB-Senai Intl.) - 23 min drive

About this property

Gem Hotel Nusajaya

Hotel in Johor Bahru with free parking
Along with laundry facilities, this hotel has a 24-hour front desk and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided. Other amenities include a reception hall. All 12 rooms offer complimentary wireless Internet access, LED TVs with satellite channels, and free bottled water. Showers and free toiletries are also available to guests.
Gem Hotel Nusajaya offers 12 forms of air-conditioned accommodation with complimentary bottles of water and free toiletries. LED televisions come with satellite channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free nearby parking

Family friendly

  • Laundry facilities


  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English


  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking


  • Renovated entire property – January 2017

Room amenities


  • Air conditioning


  • Free toiletries
  • Shower


  • LED TV
  • Satellite channels

Food and drink

  • Free bottled water


  • Iron/ironing board (on request)



Check-in between 2 PM and midnight
Minimum check-in age - 18


Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information


You'll be asked to pay the following charges at the property:

  • Cash deposit: MYR 50.00 per stay
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Property is also known as

Gem Hotel Nusajaya Hotel
Gem Hotel Nusajaya Johor Bahru
Gem Hotel Nusajaya Hotel Johor Bahru

Frequently asked questions

Is Gem Hotel Nusajaya pet-friendly?
No, pets are not allowed at this property.
How much is parking at Gem Hotel Nusajaya?
Self-parking is free at this property; nearby parking is also free.
What time is check-in at Gem Hotel Nusajaya?
Check-in is from 2 PM to midnight.
What time is check-out at Gem Hotel Nusajaya?
Checkout is at noon.
Where is Gem Hotel Nusajaya located?
Situated in Johor Bahru, this hotel is 1.9 mi (3 km) from Eco Botanic at EcoWorld Gallery, and within 9 mi (15 km) of Legoland Malaysia and Paradigm Mall Johor Bahru. Sutera Mall and Danga Bay are also within 12 mi (20 km).
9 reviews
5 - Excellent
4 - Good
3 - Okay
2 - Poor
1 - Terrible




Staff & service




Property conditions & facilities

2/5 Poor

Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
TERRIBLE - not more than 1 night
TERRIBLE. The walls are so thin that you can ear people speaking ( very loudly, even at 5am) at the reception. If you turn on the air condition you can also ear the very loud noise of the water in the tubes. The bathroom was clean, the room was decent. In overall, considering the price, it is fine for one night no more.
Stayed 10 nights in Mar 2020

1/5 Terrible

Sad face IconDisliked: Staff & service, amenities, property conditions & facilities
The bath tab did not function n the staff never change the room for us and we couldn’t bath n end up to check from the room with so much of disappointments in the early morning 6 am. Already late check but they never done anything clearly very very very terrible stay
Stayed 1 night in Feb 2020

3/5 Okay

Travelled with family
Stayed 1 night in Nov 2019

3/5 Okay

Happy face iconLiked: Cleanliness
Fair rating hotel. Just for a good short stay. Nothing much.
Stayed 1 night in Sep 2019

2/5 Poor

Happy face iconLiked: Property conditions & facilities
Sad face IconDisliked: Cleanliness
They didn't make up the room since I stay there for 2 days
Stayed 2 nights in Feb 2019