Search Chalets in Jugra

"My wife and I recently had a fantastic experience at the DoubleTree. While the warm welcome cookie is always a nice touch, the true highlight of our stay was the exceptional customer service, particularly from a staff member named Jordan. We had an unexpected and very late flight change, which presented a real problem for us regarding checkout. Jordan handled our situation with incredible grace and professionalism. Understanding our dilemma, he went above and beyond to arrange a much-needed late checkout for us. This simple act of kindness and flexibility relieved so much stress and allowed us to relax and prepare properly for our extended travel day. Jordan's helpfulness truly turned a potentially frustrating situation into a pleasant and manageable one. It’s employees like him who make a hotel stand out. The rooms were clean and comfortable, and the overall atmosphere was welcoming, but the service we received, especially from Jordan, is why we will definitely be choosing the DoubleTree again. Highly recommended! Thank you, Jordan, and thank you, DoubleTree! "

"Clean room, and exceptional staff"

"Clean room, well equipped excellent service no complaints."

"Wow, modern hotel, spotless, spacious room with double vanity unit, robes, slippers, great breakfast with a massive range of all sorts of food, complimentary shuttle, friendly staff, all for £65 per room b&b. Even a complimentary chocolate hour in the afternoon! Beat that! "

"Yes everything Excellent "

"Yes"

"Awesome stay"

"Setia Shopping mall is connected from Hotel 1M level. It is very convenient. The traffic to Klang area was smooth. Breakfast was good. You can enjoy Starbucks coffee."

"Helpful and friendly staff, everyone speaks good english which is very convenient, lots of good dining venues in an easy 5 minute walk, very clean in and around the hotel. Will be staying here when I come back to Malaysia in the future"