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"The facade was awful. Clearly an old LaQuinta from the 80's. Front desk area was cluttered and messy. Did not look like a front desk of any real hotel. Unkempt and dirty. Glass door to "lobby" was filthy. My room smelled like smoke. The bathtub had several human hairs all over the tub. The doors were all dirty and the towels looked stained and old. The breakfast was a joke. Disgusting coffee in an old church style urn. No sugar just sweet n low as a sweetener, powdered creamer. "gravy" for the stale biscuits was cold in the crock pot....not even turned on to a setting that would heat. No fruit, proteins, etc. 2 types of sugared sweetened cereals and milk in a refrigerator. I paid in advance but then was told I owed an additional $20 for my dog to stay in the room. We went to Dollar Tree and bought cleaning agents, cleaned the room and then slept fitfully. I was able to clean the doors and tub, the washcloth was dark gray with dirt. I do not understand how Red Lion Inns allowed this to be a franchise. It was as bad as a weekly rental in the worst part of any town. Sadly, the reviews were "very good" and 7.4 on Expedia. Clearly the reviews were bought or false. I would have stayed elsewhere but by the time we got there at after 8 pm, there were no other options available. I fault Expedia and Red Lion Inns and Suites. This was beyond frightening."

"The facility was clean and staff were very professional. Bed was very comfortable. Had a great night's sleep"

"Nice quiet, safe place to stay with clean rooms and nice staff"

"The overwhelming check-in took 30 minutes but the clerk handled it with aplomb. Nothing really wrong, but overall it was just okay. "

"Did not have hot water. Everything else was good. Great location."

"Breakfast "

"Great hotel and very convenient to everything. I would definitely stay here again."

"Great stay"

"Ever part of my stay was fantastic - especially the staff. I've found the first place I looking to stay whenever I go to Manhattan. "