Marriott Hotels & Resorts, Jupiter Island hotels

"Nice overall area, the pool and beach areas were nice, but not overwhelmingly so relative to the cost. The staff was generally nice, but occasionally disinterested and at times, the place felt understaffed. Waited over 4 hours on a towel request and had to request again, waited over 20 minutes after eating to get a check, kind of a recurring theme. Had one of the front desk staff go out of the way to help me and one employee give us towels when the dispenser broke - two positive examples, but the overall experience was more like what you'd expect at the Holiday Inn. "

"Room was clean. Staff was extremely rude. We were locked out of room and waited 1.5 hours for someone to come back to the front desk. We even called law enforcement because no staff showed up. When staff finally arrived they were extremely rude and had an attitude that it was our fault we had to wait. We were 1 of 7 people waiting in the lobby. "

"Great overall experience "

"Everything was great as always!"

"Absolutely wonderful."

"Beautiful property with lovely beach amenities and great pool with slide for the kids. Restaurant was also excellent."

"I couldn’t be more grateful for the kindness & service that was above and beyond by all of the staff I interacted with during my 6 day stay!! "

"I recently stayed at this resort and unfortunately had a very disappointing experience. The room was not clean upon arrival, which immediately set a negative tone for the stay. There was a noticeable gap in the window that caused the wind to howl loudly throughout the night, making it difficult to sleep. The condition of the bathroom was also unacceptable. The sink was cracked, and there was visible rust in both the toilet and the shower, which made the space feel poorly maintained and unhygienic. On top of that, there was constant loud noise coming from above, likely due to creaky wooden flooring, which added to the discomfort. To make matters worse, there was limited housekeeping service provided during my stay. The only open restaurant was the buffet with limited dietary options. Breakfast closed at 10 which is too early for the only option til noon. The coffee bar did not have grab and go food. We found bones fragments in our hamburger!!!! Other restaurants had not opened yet and bar food was limited at night. Bad service was good for drinks. Overall, the lack of cleanliness, poor maintenance, and noise issues made this stay very unpleasant. I would not recommend this resort unless significant improvements are made."

"Horrible, do not trust, cost over $1k extra, gave chance to fix, latins took car in middle of night while asleep, next morning another car in spot, damaged vehicle plus messed with higher responsibilities in area, much proof, police involved because they are so dramatic, bad and selfish people"