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Reviews of Banyan Tree Sanctuary

3 out of 5
Banyan Tree Sanctuary
73-4464 Kohanaiki Road, Kailua-Kona, HI

Reviews

9.0

Wonderful

Rating 10 - Excellent. 46 out of 73 reviews" "
Rating 8 - Good. 18 out of 73 reviews" "
Rating 6 - Okay. 6 out of 73 reviews" "
Rating 4 - Poor. 2 out of 73 reviews" "
Rating 2 - Terrible. 1 out of 73 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Ray's Bayan Tree Resort was an enchanting escape into nature's embrace. The serene ambiance, melodious bird songs, and breathtaking natural beauty created a magical setting. Here's why it was an unforgettable experience: 1. **Pool and Spa Delight**: The resort's pool and hot tub offered heavenly relaxation with zen views. I cherished every moment soaking in the warm water, surrounded by tranquil beauty. 2. **Nature's Symphony**: The melodious birdsong throughout the day was like a soothing soundtrack, adding to the peaceful atmosphere and connection with nature. 3. **Scenic Natural Beauty**: The resort's surroundings, from lush greenery to majestic trees, provided a picturesque backdrop, perfect for nature enthusiasts. 4. **Relaxing Atmosphere**: Ray's Bayan Tree Resort exuded a calming vibe, allowing me to unwind fully and escape the usual hustle and bustle. 5. **Exceptional Host Communication**: The host's attentive and accommodating communication ensured a seamless and enjoyable stay, adding to the overall experience. In summary, Ray's Bayan Tree Resort offers a magical retreat for those seeking relaxation and natural beauty. I can't wait to return to this paradise and experience its charm once again!
Stayed 4 nights in Apr 2024

8/10 Good

Travis

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
This is a very unique property close to the airport. Communication was great.
Stayed 2 nights in Mar 2024

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Peaceful, clean, rejuvenating!!!
Stayed 1 night in Apr 2024

10/10 Excellent

Gary

Stayed 2 nights in Mar 2024

10/10 Excellent

Kristy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This place is so quiet and peaceful. The birds songs are beautiful. Everyone is so nice.
Stayed 2 nights in Feb 2024
Response from Rae on 20 Feb,2024
Mahalo nui, Kristy. We are so happy to receive reviews like this. It is why we think Banyan Tree Guesthouse is so special, and are very glad when our guests see that as well. Aloha!

10/10 Excellent

Lisa, montpelier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, tranquil spot. I was very busy with tourist things during my stay & didn’t get to enjoy the hot tub & pool. Next time! I would definitely recommend this for those who aren’t interested in the hustle-bustle scene.
Response from Rae on 27 Dec,2023
That's wonderful, Lisa, we thank you so much for taking the time to leave a 5 out of 5 review for Banyan Tree Guesthouse, and are so happy that you enjoyed your stay. We look forward to your next visit!

10/10 Excellent

Max

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Rae on 21 Dec,2023
Mahalo, Max!

10/10 Excellent

Rex

Liked: Amenities
Stayed 1 night in Dec 2023
Response from Rae on 21 Dec,2023
Mahalo, Rex!

8/10 Good

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was initially concerned w/lack of air conditioning and then noticed the Banyan Tree Sanctuary is at a higher elevation with beautiful weather and breezes year round. Funky, older furniture but comfortable bed, clean and very spacious room. The view of the coast is fantastic and they have their own nature trail around the property where you discover a hidden tree house and other hidden gems.
Stayed 1 night in Nov 2023
Response from Rae on 29 Nov,2023
Mahalo, Vincent, for taking the time to leave us a review and sharing your thoughts with us. We very much appreciate the fact that you enjoyed yourself and took advantage of some of the offerings that we have at the guest house.

10/10 Excellent

Mike

Stayed 1 night in Nov 2023
Response from Rae on 10 Dec,2023
Mahalo, Mike, for your 5 star review of Banyan Tree Guesthouse. We so appreciate it and we are so happy that you enjoyed your stay with us!

6/10 Okay

Pacific Van

Business traveller
Liked: Cleanliness
Stayed 1 night in Nov 2023
Response from Rae on 11 Nov,2023
We appreciate your review, I'm afraid I don't know who Pacific Van is. We would be very happy to know what didn't meet your expectations, as we are constantly trying to improve our offerings to our guests.

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Rae on 11 Nov,2023
Mahalo, Tim, for your 5 out of 5 review! We love having guests that have enjoyed themselves completely at our Guesthouse.

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2023
Response from Rae on 4 Nov,2023
Mahalo for taking the time to post a review, Heather!

10/10 Excellent

Marty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Banyan Tree Sanctuary
Need a place to sleep for the night near Kona. Banyan Tree Sanctuary was a quiet, beautiful place. My room was big and comfortable. I watched the sunset from the lanai. Very peaceful. Everything was clean and cozy. I did not use the pool or common area with an outdoor kitchen for I was not there for every long. Rae was quick to text me and available by text. Rae had another commitment and she left a note on the entrance which directed me to my room. Beautful place on the end of a quiet road. Highly recommend to stay.
Stayed 1 night in Oct 2023
Response from Rae on 9 Oct,2023
Mahalo, Marty, for such a great review! We always enjoy it so much to hear from our guests especially when they have had such a wonderful experience! I'm sorry you didn't get a chance to use the pool or jacuzzi but hopefully you'll be back another time. And btw, although I spell my name Rae, I am a male!

10/10 Excellent

David Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful surroundings. Beautiful gardens at the facility. Awesome distant view of miles of seacoast from the Lanai outside our Sunset Suite. Beautiful sunsets. The Sunset Suite has a kitchen, so we prepared quit a few meals and ate on the Lanai at sunrise and sunset nearly every day. So restful and quiet. Get away from it all, No television, No radio. No bar, No restaurant, No gift shop. Just a place to relax, meditate and enjoy the natural beauty. There is a saltwater pool, spa and a sauna. Easily accessible, located off the beaten path, Only 5 miles from the airport and 5 miles from Kono. The Sanctuary is on 3.3 acres of flowers, trees and orchards. Free fresh fruit from the orchard available every day. This is Paradise and the owners Benjamin, Maggie and Rae are their every day to lovingly care for the facility and grounds and assure that your stay is an experience you will cherish for a lifetime. There are only 4 guest houses available so there were only 6 to 8 other guests on the property during our 7 day stay. There is a nurture trail that is a little challenging but worth the effort. If you love peace, quiet and nature you will not find a better destination.
Stayed 7 nights in Sep 2023
Response from Rae on 23 Sept,2023
This is such a beautiful and heartfelt review, mahalo nui to both you and Marie, Dave. We thoroughly enjoyed your visit with us, it was lovely meeting you.

10/10 Excellent

Douglas

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was extremely quiet, we didn't have time to enjoy the pool, hot tub or sauna but everything looked very inviting
Stayed 1 night in Aug 2023
Response from Rae on 5 Sept,2023
Mahalo Doug & Mailyn. We appreciate positive reviews!

2/10 Terrible

Jack

Disliked: Cleanliness, staff & service
Not as advertised, we felt ripped off. The room we stayed in had no pictures on the site. We were both very disappointed.
Stayed 2 nights in Jul 2023
Response from Rae on 24 Jul,2023
We are very sorry that you were "both very disappointed" with your stay, Jack & Noelle. I'm not sure what you mean by "not as advertised" or that the room that you stayed in "had no pictures on the site," I assume that you are referring to the expedia.com site, where the Kahuna Room is listed, and there are definitely pictures of the room and the facility. Regarding the "not as advertised" statement, again, I would ask you what it was that you are referring to, or were led to believe that you would be receiving, that we didn't fulfill. Many people, thousands of people over almost twelve years of being in business, have stayed in that very room. It is our most popular room, and a big reason is it's very reasonably priced. So to say that you "felt ripped off" is something else I don't understand. I would welcome more clear communication from you, as we are always trying to improve our services, and take these comments very seriously. I wish that you had said something, anything, to myself or any of the staff members while you were with us for your two night stay. Perhaps we could have done something to change what was not working for you. At the very least, we certainly would have tried, if you had given us the opportunity to do so. Mahalo.

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Try a different place to stay.
Amazing views. Caring, helpful people. Soothing, peaceful experience.
Stayed 2 nights in Jun 2023
Response from Rae on 22 Jun,2023
Mahalo nui, Sara, we're so happy that you enjoyed your stay with us!

10/10 Excellent

Stephanie

Stayed 1 night in Jun 2023
Response from Rae on 24 Jul,2023
Mahalo, Stephanie!

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay, the beauty and the energy is so soothing. There was excellent communication, The room was well appointed and the kitchen area very well-thought-out. So many amenities that made you feel right at home. I wish we would have stayed longer.
Stayed 2 nights in Apr 2023
Response from Rae on 22 Jun,2023
Thank you so much, Catherine! It is always our pleasure to serve our guests and give them as much as we possibly can. I'm so glad that you enjoyed every aspect of Banyan Tree Guesthouse!

10/10 Excellent

Hector

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
Great great, very friendly environment. I slep like a rock with the sound of the rain hitting the leaves.
Stayed 3 nights in Apr 2023
Response from Rae on 22 Jun,2023
Mahalo, Hector, we love hearing that people get a great night's sleep at our Guesthouse! I'm so glad that you enjoyed our environment and our peace and quiet...

10/10 Excellent

Marc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful fruit trees and just so beautiful and peaceful.
Stayed 7 nights in Apr 2023
Response from Rae on 22 Jun,2023
Thank you very much, Marc, we are so glad that you enjoyed all that we have to share at our Guesthouse!

10/10 Excellent

David

Stayed 1 night in Apr 2023
Response from Rae on 23 Sept,2023
Mahalo nui, David, for this great rating!

10/10 Excellent

Walter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely paradise!
Stayed 1 night in Apr 2023
Response from Rae on 6 Apr,2023
We're so glad that your experience at Banyan Tree Guesthouse was so positive, Walter! Thank you for taking the time to write a review.

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place! I wish we could have stayed longer!
Stayed 1 night in Mar 2023
Response from Rae on 20 Mar,2023
Mahalo nui for your very positive review, Sarah. We really appreciate it!

8/10 Good

Wayne, Anacortes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Mar 2023
Response from Rae on 6 Apr,2023
Thank you, Wayne, we appreciate your feedback.

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was heavenly! Tranquil and beautiful. I would come back in a heartbeat!
Stayed 3 nights in Feb 2023
Response from Rae on 20 Mar,2023
Mahalo nui for your lovely review, Elizabeth. We are grateful that you took the time to write it!

10/10 Excellent

Kristi, Santee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciated how attentive the staff was to our needs and available if we had questions. The sanctuary has a large selection of freshly grown produce and “crack your own” macadamia nuts on the property that they generously make available for guests at no charge. The hot tub at the end of a long day was heaven and open late.
Stayed 2 nights in Feb 2023
Response from Rae on 20 Mar,2023
What a wonderful review, Kristi. Thank you very much for taking the time to write it, it is appreciated.

10/10 Excellent

Janette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing like picking fresh fruit for breakfast!
Response from Rae on 17 Dec,2022
Mahalo, Janette, We are so happy you loved staying at Banyan Tree and also enjoying the fresh organic fruit that we grow on the property!!

6/10 Okay

Douglas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The bed was comfortable. The room was large. We never met the hosts. Texts only. Not a place we would stay again.
Stayed 2 nights in May 2022
Response from Rae on 23 Sept,2023
I'm sorry that we didn't meet your expectations, Douglas. Mahalo.

8/10 Good

Nathaniel Donald, Modesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was serene and beautiful. Nothing else like it on the island.
Stayed 3 nights in Apr 2022
Response from Rae on 10 May,2022
Mahalo for your very nice review, Nathanial, we are happy that you enjoyed your stay.

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a perfect quiet getaway for a few nights! The property is beautiful, the owners were quick to respond and helpful! We will be staying again
Stayed 2 nights in Feb 2022
Response from Rae on 26 Mar,2022
Mahalo, Laura, we greatly appreciate your review and we're so glad that you enjoyed your stay with us at Banyan Tree Sanctuary guesthouse in Hawaii. Mahalo nui!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy
Enjoyed it.
Stayed 2 nights in Jan 2022
Response from Rae on 1 Feb,2022
Mahalo!

10/10 Excellent

Verified traveller

We had a wonderful stay at the Banyan Tree Sanctuary. If you read the other reviews and the Sanctuary's own description, you will get a very good idea of the place and whether it is appropriate for you. The Sanctuary is located at the end of a one mile, one lane road built in to a hillside overlooking the shore; at the beginning the street appears suburban; by the end it appears to be in a tropical forest. There are a small number of rooms and none of what you would expect in a resort; so if you're coming for that kind of stay you won't find what you're looking for. Actually, that's not quite true--there is a lovely pool, a jacuzzi, and a sauna--but no room service, bar, or gift shop. Most of the time we had common areas to ourselves since the number of guests is small. The Sanctuary it is set up for yoga, meditation, and a small number of visitors; it is a small working farm for the partners who run/manage it. For guests, there is a full kitchen where you can make your own coffee/breakfast/meals. Coffee, tea, and some fresh fruits are provided, but anything else you bring in (vegan-friendly food only). Words like "tranquil" and "serene" recur in the reviews for a reason--it is quiet (well, there are almost always birds chirping), out of the way, and very relaxed. Sunrises and sunsets were particularly lovely. If that sort of stay sounds good to you, I would very highly recommend Banyan Tree Sanctuary. We were very sad to leave.
Stayed 3 nights in Jan 2022
Response from Rae on 24 Jan,2022
Mahalo nui loa for the very wonderful review. We greatly appreciate it!

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Banyan Tree Sanctuary is a very unique place to stay. If you want to get away from all the resorts and get a taste of nature & hawaiian culture then this is a place for you. As soon as I arrived I was amazed at how serene and peaceful the grounds were. The pool was kept nice, along with the kitchen and their sacred temple. A couple things I noticed were if you arrive at night or early morning before the sun rises, Banyan can get a little eerie. The place doesn’t have much light besides in the kitchen and where you park your car so I had to use my flash to see where I was going. Also, after my first day, the jacuzzi was covered so it made me not wanting to bother with getting inside it unfortunately. Regardless, Banyan is as spiritual as you make it. You can meditate or do your own yoga in the sacred temple as there’s no guided sessions. Same with the massages, I had no idea where that would be taking place. Although, they do provide you with everything you need in terms of towels, ocean gear, and other amenities. All in all, I believe you don’t find Banyan but Banyan finds you. So if you’re not into a real peaceful quiet getaway then I’d suggest going to a regular hotel. You will discover yourself and get peace of mind here, guaranteed.
Stayed 6 nights in Oct 2021
Response from Rae on 15 Oct,2021
Mahalo for your very thoughtful and in-depth review of our sanctuary, Antonio. I wish you had said something to us regarding the Jacuzzi. We keep the cover on so it holds the heat, but it is very simple to remove and very easy to use. We also offer massage therapy but usually wait for a guest to ask us if they're interested. Oh well, it's still sounds like you had a lovely time with us and hopefully we'll see you again in the future. Thanks again for leaving the review.

10/10 Excellent

Pavlina N.

Liked: Cleanliness
Beautiful sanctuary
We had a wonderful time at this beautiful property! Our weekend getaway was lovely perfectly restful! We’ll be back soon! I recommend The Banyan Tree Sanctuary to everyone who is looking for true relax and rest experience! Mahalo nui loa to the hosts!
Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
yes to quiet and hospitable. didn't like: no extra day available.
Stayed 2 nights in Mar 2021
Response from Rae on 13 Apr,2021
Thank you very much for your review and the 5 star rating. We're very sorry that we couldn't accommodate you for the extra night.

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Serenity
It’s a beautiful quiet serene place. No one bothers u at all.
Stayed 2 nights in Mar 2021
Response from Rae on 17 Mar,2021
Mahalo, Christina, we are so glad you enjoyed your stay at Banyan Tree Sanctuary. We love scoring 10 out of 10! :-)

8/10 Good

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful and unique
Owners and staff were great and so friendly and kind. If you are looking for a peaceful, quiet, quaint and unique place that isn’t your usual large chain hotel experience, I definitely recommend Banyan.
Stayed 2 nights in Nov 2019
Response from Rae on 12 Dec,2019
Mahalo Brooke, I wish I had met you, but I appreciate you leaving a review.

6/10 Okay

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was beautiful and well kept. Communication with the owners was not the best as they do not answer the phone number that is listed and only communicated through the Expedia chat.
Stayed 2 nights in Jun 2019
Response from Rae on 23 Sept,2023
Mahalo for the review. I'm wondering if it's possible that you had the wrong number, as I am the business manager and always respond by phone, usually by text, and with WhatsApp if you are from a foreign country.

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities
If you like pretentious spirituality and no clean towels this the place for you
Stayed 2 nights in Mar 2019

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A true sanctuary!
It’s called a “sanctuary” for a reason! Very quiet, peaceful location, and yet only 15 min drive to downtown. Appears the property is up for sale, so if you want to experience this oasis, I would do it sooner than later! The property is vegan only, so being an omnivore, was a little bit of an adjustment. The room is quite comfortable, but definitely not fancy. Very relaxing to stroll through the grounds.
Stayed 5 nights in Feb 2019
Response from Rae on 19 Feb,2019
Thank you so much for your review, Mark, we really appreciate it!

6/10 Okay

Verified traveller

Liked: Amenities, property conditions & facilities
Stayed 9 nights in Dec 2018
Response from Rae on 8 Jan,2019
Mahalo for your review.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquility as it is
A very quiet place overlooking the ocean from the top. It's green and neat. Guests can meditate and spend time unplugged from the real world. There is a fully equipped kitchen, and you can cook anything you want there.
Stayed 2 nights in Dec 2018
Response from Rae on 23 Dec,2018
Mahalo, Michael...anything that isn't animal based!! ;-)

10/10 Excellent

Mark, New York, N.Y.

Liked: Cleanliness
The setting felt welcoming even though it was relatively isolated. The pool, although 44 feet is ideal for swimming and is salt water. A very appreciated getaway.
Stayed 7 nights in Nov 2018
Response from Rae on 22 Nov,2018
Wonderful Mark! Thanks for the review!

10/10 Excellent

Barry, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, spiritual oasis - Banyan Tree Sanctuary is a labor of love - of spirituality, healthiness, love of nature, naturalness, calm, quiet. Set in a Beautiful location, with comfortable, clean, sweet rooms and settings. Its hard to describe but great to experience! Leave your worries (and animal products!) at the doorstep, come in, relax, and enjoy!
Stayed 2 nights in Nov 2018
Response from Rae on 22 Nov,2018
Mahalo Barry, we appreciate you taking the time to leave us a great review!

8/10 Good

MarkEmbree, Greensburg Indiana

Liked: Cleanliness, staff & service
Very quiet and beautifully located in the hills just above town. Would stay there again. The only downside was because it was a Vegan only property we were not allowed to cook bring anything that Vegans do not approve of no dairy, eggs, food that contains dairy so we were forced to eat out. However having said that, the staff was very accommodating in all other areas. They even offered us a refund had we wanted to go elsewhere. But I’ll say this again if your looking for clean, inexpensive place to stay Vegan or not I highly recommended this property Mahalo!
Stayed 6 nights in Oct 2018
Response from Rae on 7 Nov,2018
Thank you very much for your review, Mark, we appreciate it and enjoyed hosting you.

8/10 Good

David

Liked: Room comfort
Not you're typical lodging option
Beautiful and QUIET and certainly not your typical Hawaiian lodging. I booked a multi-island three plus week trip with multiple stops and thought that the Banyan Tree Sanctuary would be a nice break from the typical condo/resort lodging experiences that the rest of our visit was full of. I was right - this was an out-of-the-box type of lodging. EXTREMELY peaceful and quiet - I loved it. I do recommend spending a tad more and getting you're own private cabin, I stayed in Dragon's Nest cabin. When in a "sanctuary" I want my peace, therfore when the staff PUSHED their political stances on current events I found it unwelcomed. If you're coming to Kona for convenient beach lodging this is not your place.
Stayed 4 nights in Sep 2018
Response from Rae on 3 Oct,2018
Aloha David, and thank you for the glowing review of our sanctuary. I want to personally apologize for anything that any staff member shared with you that was unwelcomed. I am deeply sorry for that, and will make sure it never happens again. We greatly appreciated your business, and hope that for the most part, you had a relaxing stay. Mahalo.

8/10 Good

Ryan

September 3 night stay
Banyan Tree Sanctuary was a unique place. We stayed for 3 nights in the Dragons Nest villa, which had a private attached bath. We enjoyed the plentiful fresh fruit every morning. The hot tub was out of order during our stay, but we made use of the dry sauna and fabulous pool nightly. The sanctuary grounds are beautiful, consisting of a garden and awesome view of the ocean. The shared kitchen is vegan; we are not, but had no issues respecting the values during our stay.
Stayed 3 nights in Sep 2018
Response from Rae on 13 Sept,2018
Thank you so much for this review, Ryan, and very sorry about the Jacuzzi, these things do happen.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018
Response from Rae on 9 Dec,2018
Thank you very much, whoever this is...