"The toilet smell bad. its as if someone urinate all over the toilet when we check in.. we check out early due to power failure early in the morning. The staff was rude when we went and ask her regards the power failure. she raise her voice to my husband when was ask about the matter. its just rude and un professional as she said its not her fault in a very high pitch. we hope the management will do something about this matter in the mare future."
"The toilet smell bad. its as if someone urinate all over the toilet when we check in.. we check out early due to power failure early in the morning. The staff was rude when we went and ask her regards the power failure. she raise her voice to my husband when was ask about the matter. its just rude and un professional as she said its not her fault in a very high pitch. we hope the management will do something about this matter in the mare future."
"It was a pretty decent hotel, comfortable and big room. The walls were thick but there was some very noisy guests, but that's not the hotel's fault. However, the location was not very convenient, there's a big highway right in front of it and the only way to cross was a walkway that was about 500m from the hotel. Also, not a whole lot to see in the surrounding area."
"It was a pretty decent hotel, comfortable and big room. The walls were thick but there was some very noisy guests, but that's not the hotel's fault. However, the location was not very convenient, there's a big highway right in front of it and the only way to cross was a walkway that was about 500m from the hotel. Also, not a whole lot to see in the surrounding area."
"Room about clean but early morning have a lot of baby cockroach come out from under cabinet. Staff not very friendly. Location very near that place I need to go. Need to change the pillow becoz to soft. My neck fell very tired when wake up."
"Room about clean but early morning have a lot of baby cockroach come out from under cabinet. Staff not very friendly. Location very near that place I need to go. Need to change the pillow becoz to soft. My neck fell very tired when wake up."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
First time staying at this hotel along with my wife and 2 young daughters. Hotel is extremely classy, clean and with excellent service. The room was spacious, quiet and comfortable. Location is super convenient too, with direct access to the IOI Mall which has plenty of shops and restaurants.
Super impressed with the hotel and will definitely be back again!
First time staying at this hotel along with my wife and 2 young daughters. Hotel is extremely classy, clean and with excellent service. The room was spacious, quiet and comfortable. Location is super convenient too, with direct access to the IOI Mall which has plenty of shops and restaurants.
Super impressed with the hotel and will definitely be back again!
Kwan
Reviewed November 28, 2017Reviewed November 28, 2017
Fuss-free check in and out. Convenient location to a cafe right opposite and other touristy spots nearby. The staff were professional, welcoming and approachable!
We were lucky and got upgraded to a room with the city view. Rooms were clean, functional and spacious for our simple luggage. Overall a really pleasant stay, will definitely book this hotel again for future visits!
Fuss-free check in and out. Convenient location to a cafe right opposite and other touristy spots nearby. The staff were professional, welcoming and approachable!
We were lucky and got upgraded to a room with the city view. Rooms were clean, functional and spacious for our simple luggage. Overall a really pleasant stay, will definitely book this hotel again for future visits!
Joey
Reviewed October 28, 2026Reviewed October 28, 2026
Excellent staffs.. Excellent Service! We were greeted with fresh & enthusiastic staffs! A big thumbs up to The bell captains, security staffs 👍
Mosaic restaurant staffs very efficient & helpful.. (Reza). Buffet breakfast - wide spread.
Checkin & out has no issue. Front desk staff Nik was excellent.
Rooms are fully equipped & comfortable beds! Housekeeper Ros has kept the room tidy & clean at all time!
But it would be better if the toilets door could be latched & comes with shower curtain....
Excellent staffs.. Excellent Service! We were greeted with fresh & enthusiastic staffs! A big thumbs up to The bell captains, security staffs 👍
Mosaic restaurant staffs very efficient & helpful.. (Reza). Buffet breakfast - wide spread.
Checkin & out has no issue. Front desk staff Nik was excellent.
Rooms are fully equipped & comfortable beds! Housekeeper Ros has kept the room tidy & clean at all time!
But it would be better if the toilets door could be latched & comes with shower curtain....
Noor Rita
Reviewed November 12, 2023Reviewed November 12, 2023
We had a lovely stay at EQ, KL. The hotel and the hospitality were outstanding. Spacious rooms and friendly staff at the check in counter. Overall, a very pleasant experience.
We had a lovely stay at EQ, KL. The hotel and the hospitality were outstanding. Spacious rooms and friendly staff at the check in counter. Overall, a very pleasant experience.
The room was clean, tidy, and well-maintained. The bed linen and towels were fresh, and the bathroom was hygienic. Overall, a comfortable and pleasant stay.
The room was clean, tidy, and well-maintained. The bed linen and towels were fresh, and the bathroom was hygienic. Overall, a comfortable and pleasant stay.
Kshitiswar
Reviewed October 24, 2026Reviewed October 24, 2026