Kampung Gong Merbau Resorts

"Amazing hotel, staff are adorable, so pleasant and always a smile on their face, we had the kota bahru suite and wow wow wow didn't want to leave, breakfast was amazing, so much choice and lots made to order, "

"lovely room with nice view. Staff were very polite and attentive. Will be my first choice of hotel when in Kota Bharu "

"Good location as its in town"

"good location. Ok basic accomopdation"

"Try to contact earlier, the number provided is out of date. "

"This was by far one of the dirtiest and most unpleasant hotels we’ve ever stayed in. We booked it based on the 9.0 rating but shocked to see the poor hotel & room condition. We booked a room for 6 people but were given a room meant for 4. When we raised this with the owner, he suggested that two kids could simply sleep on the floor since they had no rollaway beds or even extra comforters available. Out of the two AC units in the room, only one worked. The bathroom had a strong sewer odor that made it completely unusable, and the smell even carried into the bedroom despite keeping the door closed. While the front desk staff was polite, they were not helpful in addressing any of these issues...ended up calling the owner which was not helpful at all. Due to the poor conditions, we checked out the very next day."