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"The sheets were stained, the checkin staff were uncommunicative, the room smelled of smoke, and there were limited dining or shopping options. We tried to get food delivered by Grab, but even that was canceled by the restaurant. Our room key stopped working for no reason and we had to get it fixed. At one point, somebody opened our door, but couldn’t get in because of the lock chain. I assume that was the cleaning staff. They could have knocked. I’m not disappointed. It was very cheap accommodation, so I wasn’t expecting much. "

"Amazing hotel, great service all around. Food excellent if im back in Malaysia this will be my first choice. Oh and room was quiet to a big must for me."

"Good place to stay close to the airport."

"This hotel is worth every penny! Such a convenient and comfortable place to stay before or after a flight. Spotless rooms, comfortable beds, and a really lovely bathroom. I am always amazed at how clean, spacious and relaxing the rooms feel even though it is an airport hotel without windows to the outside world. Plenty of food and shopping options in KLIA2. If you are someone who would appreciate some rest time or a nice warm shower in a quality hotel room before/after a flight then this is the place to go. If you are planning on staying here, just remember to be considerate of other guests who may be asleep in their rooms at the time when you arrive - keeping noise levels down as you walk through the corridors would be very much appreciated by all."

"Liked the shuttle and stores close by"

"Good place for 12 hours transit"

"Had a blast time with my best friend. Will visit again!"

"This airport hotel provides shuttle service from airport to hotel every two hours and we used them both ways. The room is beautifully decorated, modern and really clean. The staff is friendly from valet to receptionist and really helpful. We were given a free dink voucher at the cafe and a chocolate feast. We really enjoyed our last night in Kuala Lumpur before flying off to Sydney the next morning. Ket and James"

"My second stay as my flight got delayed and I'm glad I stayed here again. It is conveniently located near the airport and their are dining options next door. As it is a new hotel, everything was super clean and the facilities were great along with the staff!"