Villas in Kampung Sengat

"Definitely beyond our expectations. It was very good. Even though we just needed a place to sleep for a night and transit to Penang, this hotel amazed us in many ways, very spacious. Staff very friendly."

"The iconic Syuen Hotel of Ipoh is now AC Hotel. Managed by Marriott and owned by YTL, the hotel has been tastefully refurbished and the hotel retains it charms and plus points of having the hotel located so near the heart of Ipoh. "

"It was such a uniquely designed hotel and even though it is not in town, it doesn't take to long to order a grab ride to go out and in. The only thing that could be improved on is if the shared kitchen area was better equipped with soap, paper towels, and dishes to use."

"The room was very clean and had been recently painted - this was obvious due to the paint splashes on the floor and net curtains. It is also single glazing so even on the 11th floor outside noises can be heard. There is also no international power points or USB ports in the room but the staff were very helpful in getting an adapter for the room. The location is in a residential area so grab / taxi is needed to get to Ipoh’s points of interest. "

"The room is spacious snd clean , the staff is excellent and helpful ."

"Very nice and clean room hotel"

"Nice hotel, very strategically located. The restaurant has variety food to cater for all. Word of caution for the Biryani served at adjacent joint. The egg they give you is really bad."

"Everything is great especially the hospitality of the hotel’s staff is excellent. "

"The overall cleanliness of the room was below acceptable standards. The furniture was poorly maintained and felt outdated, as if sourced from second-hand stores many years ago. The in-room safe was not functioning properly. Breakfast was extremely disappointing. The food was cold, the selection was very limited, and birds were eating directly from the buffet tables, which raised serious hygiene concerns. We dined at three different restaurants during our stay, and the food quality was consistently low. The professionalism of the service staff was also lacking. On one occasion, I observed staff carrying food with their thumbs inside the bowls, directly touching the food. Service was difficult due to communication issues. Several waiters avoided eye contact when we tried to request items, and some did not speak English, making basic interactions challenging. The only positive aspect of this hotel is its beautiful location and breathtaking landscape. Unfortunately, this alone does not compensate for the poor standards in cleanliness, food quality, and service. I cannot recommend this hotel."