Property grounds

Reviews of H2O Hotel

4.5 out of 5
H2O Hotel
No.366, Minghua Rd., Gushan Dist., Kaohsiung

Reviews

9.6

Exceptional

Rating 10 - Excellent. 713 out of 924 reviews" "
Rating 8 - Good. 185 out of 924 reviews" "
Rating 6 - Okay. 17 out of 924 reviews" "
Rating 4 - Poor. 2 out of 924 reviews" "
Rating 2 - Terrible. 7 out of 924 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Danny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aesthetic, spacious, comfortable. Overall darkness, but floor-ceiling window brighten room. Bathroom lacks counter space. Not useful. Counter is low; sink is shallow & flat that water splashes everywhere no matter how careful you try to regulate the water flow. Still splashes on floor. There are no handles or knobs on both closet and bathroom doors making it awkward to grip, open or close.
Stayed 2 nights in Mar 2024
Response from H₂O HOTEL on 26 Mar,2024
Dear Guest, Danny Thank you for your time to share your precious opinions with us. Your previous suggestion will make H2O HOTEL to be continuously improved and made progress, thank you for your great support and recognition again, and wish you all the best.

10/10 Excellent

Lin, Milpitas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from H₂O HOTEL on 20 Mar,2024
敬愛的 Lin 貴賓,您好非常感謝您的支持與肯定,榮幸能帶給您美好的感受,期待您再次蒞臨H₂O Hotel 水京棧國際酒店,謝謝您,祝您順心、如意

10/10 Excellent

Carina

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 1 night in Mar 2024
Response from H₂O HOTEL on 18 Mar,2024
Dear Guest, Carina Thank you for your great support and recognition to H2O HOTEL, and welcome back to your home and 2nd office. We sincerely look forward to serve you again, wish you all the best.

10/10 Excellent

MOHSEN

Liked: Staff & service, property conditions & facilities
Clean
Stayed 3 nights in Mar 2024
Response from H₂O HOTEL on 18 Mar,2024
Dear Guest, MOHSEN Thank you for your great support and recognition to H2O HOTEL, and welcome back to your home and 2nd office. We sincerely look forward to serve you again, wish you all the best.

8/10 Good

Chiang Han

Liked: Cleanliness, staff & service, amenities
床不是很舒服
Stayed 3 nights in Mar 2024
Response from H₂O HOTEL on 18 Mar,2024
敬愛的 Chiang Han 貴賓,您好非常感謝您撥冗予以寶貴的意見,針對上述所提,我們會進行內部檢視並改善,期待您再次蒞臨H₂O Hotel 水京棧國際酒店,謝謝您,祝您順心、如意

8/10 Good

Carina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience location. Walking distance to subway and night maket
Stayed 2 nights in Mar 2024
Response from H₂O HOTEL on 14 Mar,2024
Dear Guest,Carina Thank you for your great support and recognition to H2O HOTEL, and welcome back to your home and 2nd office. We sincerely look forward to serve you again, wish you all the best.

8/10 Good

Hung, South Burlington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice. But the restaurants are not well managed. Good food but not fresh. Long lines for breakfast.
Stayed 2 nights in Feb 2024
Response from H₂O HOTEL on 4 Mar,2024
Dear Hung,Thank you for your great support and recognition to H2O HOTEL, and We're glad you're willing to share your precious opinions with us.. We sincerely look forward to serve you again, wish you all the best.

8/10 Good

Brandon

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
The bidet was not functioning properly even after staff came and fixed once. The pillows did not have enough support. Not enough electrical outlets. Room was not well lit. Room was clean, housekeeping was thorough, snacks and drinks provided and stocked. Staff was overall friendly and very helpful. Bedding (other than pillow) was soft and very comfortable. I would go back.
Stayed 3 nights in Feb 2024
Response from H₂O HOTEL on 15 Feb,2024
Dear Brandon,Thank you for your time to share your precious opinions with us, and we’re honored to give you a beautiful memory during your trip. We sincerely look forward to serve you again, and wish you all the best.

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff. Room is nice and clean. Daily refilled free drinks in the fridge and surprise supply of cookies is a plus. Very unique rooftop pool with transparent side wall. Highly recommend.
Stayed 3 nights in Jan 2024
Response from H₂O HOTEL on 15 Feb,2024
Dear Mark,Thank you for your great support and recognition to H2O HOTEL, and welcome back to your home and 2nd office. We sincerely look forward to serve you again, wish you all the best.

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Reinaldo, San Francisco

Stayed 2 nights in Dec 2023

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Yi Suen Talan

Liked: Cleanliness

10/10 Excellent

Imei

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast and in room amenities
Stayed 3 nights in Nov 2023
Response from H₂O HOTEL on 5 Dec,2023
Dear Alan ,Thank you for your time to share your precious opinions with us, and we’re honored to give you a beautiful memory during your trip. We sincerely look forward to serve you again, and wish you all the best.

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from H₂O HOTEL on 29 Nov,2023
敬愛的 Susan 貴賓,您好非常感謝您的支持與肯定,榮幸能帶給您美好的感受,期待您再次蒞臨H₂O Hotel 水京棧國際酒店,謝謝您,祝您順心、如意

10/10 Excellent

frankie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like to stay at this hotel due to its convenience to MRT and all the shopping. The services from the staff are excellent. The hotel room is a little small and dark and elevator is a little slow. Overall, I will choose this hotel again.
Stayed 1 night in Nov 2023
Response from H₂O HOTEL on 16 Nov,2023
Dear Frankie,Thank you for your time to share your precious opinions with us, and we’re honored to give you a beautiful memory during your trip. We sincerely look forward to serve you again, and wish you all the best.

10/10 Excellent

Zhi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The guys are nice, but the wi-fi a little slow
Stayed 2 nights in Oct 2023
Response from H₂O HOTEL on 3 Nov,2023
Dear Zhi ,Thank you for your great support and recognition to H2O HOTEL, and welcome back to your home and 2nd office. We sincerely look forward to serve you again, wish you all the best.

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2023
Response from H₂O HOTEL on 30 Oct,2023
敬愛的 Alexander 貴賓,您好非常感謝您的支持與肯定,榮幸能帶給您美好的感受,期待您再次蒞臨H₂O Hotel 水京棧國際酒店,謝謝您,祝您順心、如意

10/10 Excellent

loping

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb customer service!! Staff were kind , helpful and always with smiles on their face. Attention to detail was amazing !
Stayed 1 night in Oct 2023
Response from H₂O HOTEL on 25 Oct,2023
Dear Loping ,Thank you for your time to share your precious opinions with us, and we’re honored to give you a beautiful memory during your trip. We sincerely look forward to serve you again, and wish you all the best.

10/10 Excellent

I-Ping

Liked: Cleanliness
Stayed 1 night in Oct 2023
Response from H₂O HOTEL on 25 Oct,2023
敬愛的 I-Ping 貴賓,您好非常感謝您的支持與肯定,榮幸能帶給您美好的感受,期待您再次蒞臨H₂O Hotel 水京棧國際酒店,謝謝您,祝您順心、如意

8/10 Good

allan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
service is goog, shuttle to HSR is miss and hit
Stayed 1 night in Oct 2023
Response from H₂O HOTEL on 25 Oct,2023
Dear Allan ,Thank you for your time to share your precious opinions with us, and we’re honored to give you a beautiful memory during your trip. We sincerely look forward to serve you again, and wish you all the best.

8/10 Good

Chong Yuen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is spacious with bath tub. Staffs friendly and attentive
Stayed 1 night in Sep 2023
Response from H₂O HOTEL on 12 Sept,2023
Dear Chong Yuen,Thank you for your time to share your precious opinions with us, and we’re honored to give you a beautiful memory during your trip. We sincerely look forward to serve you again, and wish you all the best.

10/10 Excellent

Franklin

Stayed 1 night in Jul 2023
Response from H₂O HOTEL on 31 Jul,2023
敬愛的 Franklin 貴賓,您好非常感謝您的支持與肯定,榮幸能帶給您美好的感受,期待您再次蒞臨H₂O Hotel 水京棧國際酒店,謝謝您,祝您順心、如意

10/10 Excellent

Chang Keat

Stayed 3 nights in Jun 2023
Response from H₂O HOTEL on 15 Jun,2023
敬愛的 Chang Keat 貴賓,您好非常感謝您的支持與肯定,榮幸能帶給您美好的感受,期待您再次蒞臨H₂O Hotel 水京棧國際酒店,謝謝您,祝您順心、如意

8/10 Good

Wing Ni

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was wonderful overall except for a day which housekeeping forgot to clean our room.
Stayed 5 nights in May 2023
Response from H₂O HOTEL on 2 Jun,2023
Dear Wing Ni ,Thank you for your great support and recognition to H₂O HOTEL, and welcome back to your home and 2nd office. We sincerely look forward to serve you again, wish you all the best.

10/10 Excellent

Gerry

Stayed 1 night in May 2023
Response from H₂O Hotel 水京棧國際酒店 on 29 May,2023
敬愛的 Gerry 貴賓,您好非常感謝您的支持與肯定,榮幸能帶給您美好的感受,期待您再次蒞臨H₂O Hotel 水京棧國際酒店,謝謝您,祝您順心、如意

10/10 Excellent

jim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the property because it was modern and well maintained It had great facilities and the rooms were very well thought out and comprehensively fitted out to a high standard
Response from H₂O Hotel 水京棧國際酒店 on 18 Jan,2023
Dear Jim ,Thank you for your time to share your precious opinions with us, and we’re honored to give you a beautiful memory during your trip. We sincerely look forward to serve you again, and wish you all the best.

8/10 Good

Imei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from H₂O Hotel 水京棧國際酒店 on 19 Dec,2022
敬愛的 Imei 貴賓,您好非常感謝您的支持與肯定,榮幸能帶給您美好的感受,期待您再次蒞臨H₂O Hotel 水京棧國際酒店,謝謝您,祝您順心、如意

10/10 Excellent

TAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel ever
We were here for the second time. The hotel is well maintained after covid. Everything is prefect. We will be back for surely
Stayed 1 night in Dec 2022
Response from H₂O Hotel 水京棧國際酒店 on 6 Dec,2022
Dear TAN ,Thank you for your time to share your precious opinions with us, and we’re honored to give you a beautiful memory during your trip. We sincerely look forward to serve you again, and wish you all the best.

10/10 Excellent

TZU CHU

Stayed 2 nights in Oct 2022
Response from H₂O Hotel 水京棧國際酒店 on 1 Nov,2022
敬愛的 TZU CHU 貴賓,您好非常感謝您的支持與肯定,榮幸能帶給您美好的感受,期待您再次蒞臨H₂O Hotel 水京棧國際酒店,謝謝您,祝您順心、如意

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our Favorite Hotel in Kaohsiung
We love everything about H2O. The world-class service and accommodations and special attention to detail keep us coming back. The location is also wonderful as it is within walking distance to many of the places we like to visit.
Stayed 1 night in Sep 2022
Response from H₂O Hotel 水京棧國際酒店 on 16 Sept,2022
Dear Sharon,Thank you for your time to share your precious opinions with us, and we’re honored to give you a beautiful memory during your trip. We sincerely look forward to serve you again, and wish you all the best.

8/10 Good

PEISHAN

Stayed 1 night in Mar 2022
Response from H₂O Hotel 水京棧國際酒店 on 30 Mar,2022
敬愛的 PEISHAN 貴賓,您好 非常感謝您的支持與肯定,榮幸能帶給您美好的感受,期待您再次蒞臨H₂O Hotel 水京棧國際酒店,謝謝您,祝您順心、如意~

10/10 Excellent

Jennielyn

Stayed 1 night in Mar 2022
Response from H₂O Hotel 水京棧國際酒店 on 28 Mar,2022
敬愛的 Jennielyn貴賓,您好 非常感謝您的支持與肯定,榮幸能帶給您美好的感受,期待您再次蒞臨H₂O Hotel 水京棧國際酒店,謝謝您,祝您順心、如意~

10/10 Excellent

CHIEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is excellent. Like 2nd home. Service staff is friendly. It is my 1st choice in Kaohsiung. Comfortable and warm.
Stayed 1 night in Jan 2022
Response from H₂O Hotel 水京棧國際酒店 on 7 Feb,2022
Dear CHIEN, Thank you for your time to share your precious opinions with us, and we’re honored to give you a beautiful memory during your trip. We sincerely look forward to serve you again, and wish you all the best.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022
Response from H₂O Hotel 水京棧國際酒店 on 24 Jan,2022
敬愛的 貴賓 ,您好 非常感謝您的支持與肯定,期待您再次蒞臨H₂O Hotel 水京棧國際酒店,謝謝您,祝您順心、如意~

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury Kaohsiung Getaway
This is truly a wonderful hotel! From our pick up at the high speed rail station to our beautifully appointed and well-stocked room to the delicious breakfast, everything was 5 star quality. The neighborhood was fun and easy to navigate. We used Uber to explore other parts of the city, but public transportation is also available. Our stay was from Wednesday to Saturday and we noticed a big jump in the number of guests on the weekend. We will definitely be back to enjoy more.
Stayed 3 nights in Jan 2022
Response from H₂O Hotel 水京棧國際酒店 on 14 Jan,2022
Dear Sharon, Thank you for your time to share your precious opinions with us, and we’re honored to give you a beautiful memory during your trip. We sincerely look forward to serve you again, and wish you all the best.

10/10 Excellent

JHON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a word : excellent
Stayed 1 night in Nov 2021
Response from H₂O Hotel 水京棧國際酒店 on 29 Nov,2021
Dear JHON, Thank you for your time to share your precious opinions with us, and we’re honored to give you a beautiful memory during your trip. We sincerely look forward to serve you again, and wish you all the best.

10/10 Excellent

JHON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from H₂O Hotel 水京棧國際酒店 on 29 Nov,2021
敬愛的 JHON 貴賓,您好 非常感謝您的支持與肯定,期待您再次蒞臨H₂O Hotel 水京棧國際酒店,謝謝您,祝您順心、如意~

8/10 Good

li-hsin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazingly friendly and helpful. The place is private and secure. The sky swimming pool and bar were fun, although the music was a bit loud. The food was great! Overall, I would recommend it worth trying!
Stayed 1 night in Nov 2021
Response from H₂O Hotel 水京棧國際酒店 on 24 Nov,2021
Dear Li-Hsin, Thank you for your time to share your precious opinions with us, and we’re honored to give you a beautiful memory during your trip. We sincerely look forward to serve you again, and wish you all the best.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2021

10/10 Excellent

NAI-WEN

Stayed 2 nights in Oct 2021
Response from H₂O Hotel 水京棧國際酒店 on 2 Nov,2021
敬愛的 NAI-WEN 貴賓,您好 非常感謝您的支持與肯定,期待您再次蒞臨H₂O Hotel 水京棧國際酒店,謝謝您,祝您順心、如意~

10/10 Excellent

Yu-min

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from H₂O Hotel 水京棧國際酒店 on 7 Oct,2021
敬愛的 Yu-min 貴賓,您好 非常感謝您的支持與肯定,期待您再次蒞臨H₂O Hotel 水京棧國際酒店,謝謝您,祝您順心、如意~

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021
Response from H2O水京棧國際酒店 on 6 May,2021
敬愛的貴賓,您好 非常感謝 您的支持與肯定,期待您再次蒞臨高雄的家與第二個辦公室,謝謝您,祝您順心、如意~

8/10 Good

shih yen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021
Response from H2O水京棧國際酒店 on 3 May,2021
敬愛的 shih yen貴賓,您好 非常感謝您的支持與肯定,期待您再次蒞臨高雄的家與第二個辦公室,謝謝您,祝您順心、如意~

10/10 Excellent

Haolin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
Response from H2O水京棧國際酒店 on 23 Apr,2021
敬愛的 Haolin貴賓,您好 非常感謝您的支持與肯定,期待您再次蒞臨高雄的家與第二個辦公室,謝謝您,祝您順心、如意~

4/10 Poor

YU-CHUAN

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
吵,半夜有人在尖叫
Stayed 1 night in Apr 2021
Response from H2O水京棧國際酒店 on 12 Apr,2021
敬愛的 YU-CHUAN 貴賓,您好 非常感謝您願意撥冗給予我們寶貴的建議,針對您寶貴的建議,我們會進行檢討並調整作業,您的寶貴建議將使H2O水京棧國際酒店精益求精、不斷成長,也感謝您的支持,期待能再次為您服務,祝您順心、如意。

8/10 Good

CHIEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All is good. If any conditions, will be resolved as soon as possible. Service is excellent.
Stayed 2 nights in Apr 2021
Response from H2O水京棧國際酒店 on 7 Apr,2021
Dear CHIEN Thank you for your great support and recognition to H2O HOTEL, and welcome back to your home and 2nd office. We sincerely look forward to serve you again, wish you all the best.

10/10 Excellent

JIAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is good. Family Room with View is friendly for family with kids.
Stayed 1 night in Mar 2021
Response from H2O水京棧國際酒店 on 22 Mar,2021
Dear JIAN, Thank you for your great support and recognition to H2O HOTEL, and welcome back to your home and 2nd office. We sincerely look forward to serve you again, wish you all the best.