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Reviews of Samanea Beach Resort & Spa

4 out of 5
Samanea Beach Resort & Spa
Kep Road (33A), Kep

Reviews

9.2

Wonderful

Rating 10 - Excellent. 20 out of 32 reviews" "
Rating 8 - Good. 10 out of 32 reviews" "
Rating 6 - Okay. 1 out of 32 reviews" "
Rating 4 - Poor. 1 out of 32 reviews" "
Rating 2 - Terrible. 0 out of 32 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

10/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Yim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m feel safe to stay there even during covid 19 outbreak.
Stayed 1 night in Sep 2021

10/10 Excellent

Lori, Colorado

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and relaxing place, with terrific food and a really nice pool. Bungalows are spacious and lovely. Friendly and helpful staff as well.
Stayed 6 nights in Nov 2020
Response from Jonathan on 28 Nov,2020
Thank you so much for your great feedback. We very much appreciate it and hope to see you again soon.

10/10 Excellent

DrJ, Washington DC

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great property with a fantastic and friendly staff. This is clearly one of the best property in the area.
Stayed 3 nights in Oct 2020
Response from Jonathan on 26 Oct,2020
Thank you so much for your great feedback. We very much hope to be able to welcome you here again soon. With best regards, Jonathan

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2020
Response from Jonathan on 13 Oct,2020
Thank you so much for your great rating.

10/10 Excellent

Kati

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely beach hotel at Kep
Fantastic 4 night stay at this lovely well run, friendly and super stylish beachside hotel. Would definitely recommend.
Stayed 4 nights in Dec 2019
Response from Jonathan Manstein Hotel Director on 4 Jan,2020
Dear Kati, thanks for leaving us such a wonderful review. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. With best regards, Jonathan Manstein Hotel Director

8/10 Good

Bunleng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from Jonathan Manstein Hotel Director on 1 Jul,2019
Dear Bunleng , thanks for leaving us such a wonderful review. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. With best regards, Jonathan Manstein Hotel Director

10/10 Excellent

Verified traveller

Stayed 1 night in Apr 2019
Response from Jonathan on 30 Apr,2019
Thanks for your great feedback! Its very much appreciated by me and our team. We hope to see you again soon!

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The resort was beautiful and the staff were very friendly and helpful.
Stayed 3 nights in Mar 2019
Response from Jonathan on 4 Apr,2019
Dear Allison, Thank you so much for your great feedback. I have shared it with my staff already and we very much hope to welcome you here again next time. With best regards, Jonathan

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location
Fantastic location for a hotel which provides an intimate setting. Pool was like a bath and the gardens were immaculate. Beach however was a very loose description of the location and the bathroom facilities are not quite as nice as depicted on the website. Staff were very helpful and nothing was too difficult.
Stayed 3 nights in Apr 2018

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquil setting with fantastic staff.
Absolutely beautiful hotel and grounds,in a peaceful setting with views of the sea. Lovely staff very helpful, delicious food.
Stayed 4 nights in Jan 2018
Response from Jonathan Manstein on 14 Feb,2018
Dear Teresa, Thank you very much for rating us 5 out of 5. We at Samanea are delighted to hear that you had such a lovely stay and looking forward to welcome you back soon! Best regards, Jonathan Manstein - Sales & Marketing Manager

8/10 Good

Helena, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel with amazing views.
Really enjoyed the time spent at Samanea Beach Resort. The staff is incredibly friendly. Quite close to the crab market (7 min by tuktuk or 25 min walking).
Stayed 7 nights in Dec 2017
Response from Jonathan Manstein on 1 Feb,2018
Dear Helena, Thank you so much for your great review! I am glad you enjoyed your stay at Samanea and disconnected from your daily routine. I apologize for the problems with the WiFi, indeed we had our IT-specialist already fixing this issue. We would be delighted to welcome you again during your next stay in Kep! With best regards, Jonathan Manstein Sales Manager

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Rooms!
Very nice rooms which are small separate bungalows. Nice place to relax and chill out, there is a nice pool and a small beach, however the sea is not so clean in this area. Lovely grounds, service was ok. Restaurant there is not great, very average and for Cambodia not great value for money. But the rooms are really great! (wifi didn't work most of the stay) There is nothing interesting close by.
Stayed 1 night in Jul 2017
Dear Patrick, Warmest greetings from Samanea Beach Resort and thank you very much for taking the time to write this review. We appreciate all kind of feedback and are happy for the positive things you name and are motivated to improve what you felt negative during your stay. The new GM and me are currently working on an new menu for our Restaurant to increase the standard of our food. Furthermore we had our IT-team coming to fix the recent issue with our Wifi. Saying there is nothing interesting to see close by is a matter of opinion. For your next visit please ask at the Reception for help with tours & activities. Our concierge will be pleased to give you tips and advises with our local knowledge. Furthermore you can visit our excursions page here: http://www.samanea-resort.com/excursions/ Once again thank you very much for your feedback. We are looking forward to welcoming you again at Samanea during your next visit in Kep. Best regards, Jonathan Manstein Sales Manager

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just alright
We stayed here just one night. The room was spacious and clean but nothing extraordinary. The gardens were well manicured. Staff was very attentive. The WiFi was very slow, breakfast was mediocre, and the "beach" is actually a patch of mangrove that was cleared away to make space for a sandy platform on concrete pylons.

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Value for Money Resort in Cambodia!
Absolutely thrilled with our experience, so much we decided to get married at Samanea. The resort is lovely, the staff are well trained, courteous and go above and beyond. The accommodations are absolutely divine. The outdoor shower was a really unique experience. Everything was just perfect!

10/10 Excellent

Gerry, Silverton, OR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Resort. Staff very friendly and helpful.
Went there to just relax and read. It was a perfect place for that activity. Quiet and Peaceful. The staff was not overbearing, but offered suggestions as to what we might want to do.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Lovely relaxing resort
Great. room refreshing could be better
Response from Pov Phalla on 24 Oct,2015
Dear Sir/Madam Thank you for choosing Samanea Beach Resort for your recent stay in Kep-Province. We have read your comments about the hotel and we greatly appreciate that you took the time to write them, as our guests’ satisfaction is our main priority. It is very important for us that our guests’ experiences are shared. We would like to take this opportunity to thank you for your stay and we hope to see you again soon at Samanea Beach Resort. Thank you

10/10 Excellent

Jacqueline, Lausanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peace with beauty.
We adored our stay because it is so beautiful and peaceful. The gardens are well kept, the bungalows far apart and the pool is large and very clean. There is a small private beach and we had a dinner table set for us there, next to the sea and glorious sea sunsets. It was like a dream! The sea is a bit shallow for swimming even with the 200 metre pier but we walked out and had a swim in waist deep water, like a warm bath. Lovely! Thé staff went out of their way To help make our stay special and the chef offered to cook something different for our dinner. Breakfast was great with a wide choice and we enjoyed our 4 meals. Our only criticism is that the lunch/dinner prices seemed a little expensive so we ate out twice. A great place to get away from the noise and crowds - we will return! Thank you everyone.
Thank you for choosing Samanea Beach Resort for your recent stay in Kep-Province. We have read your comments about the hotel and we greatly appreciate that you took the time to write them, as our guests’ satisfaction is our main priority. It is very important for us that our guests’ experiences are shared. We would like to take this opportunity to thank you for your stay and we hope to see you again soon at Samanea Beach Resort.

10/10 Excellent

YUN-WEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and relax resort
Stayed 1 night in Jul 2022
Response from Jonathan on 19 Aug,2022
Thank you very much for your great review. We hope to welcome you back here at Samanea during your next visit in Kep.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
깹 최고의 리조트
깹 지역에서 이정도의 우수한 시설의 리조트는 찾기힘들것입니다. 날씨 때문에 숙소에 있는 시간이 많았는데 만족합니다
Stayed 2 nights in Sep 2020
Response from Jonathan on 20 Sept,2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
un petit coin de paradis
L’hôtel est plein de charme, les chambres spacieuses et les salle de bain extérieures géniales! La situation est incroyable et les couchers de soleil dignes d’une carte postale! La cuisine est délicieuse et le service adorable.
Stayed 4 nights in Jan 2020

10/10 Excellent

jeongkeun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Jonathan Manstein on 31 Aug,2019
Dear jeongkeun, thanks for leaving us such a wonderful review. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. With best regards, Jonathan Manstein Hotel Director

4/10 Poor

masahiro

Disliked: Staff & service, property conditions & facilities, room comfort
個人的にはがっかりです。
普通のホテルでした。4星にがっかり。まず、4ＲＯＯＭ中2ＲＯＯＭでシャワーのお湯が出ない。歯ブラシが無いのでお願いしたら次の日の朝にバルコニーに置いてあった。 施設の改装中でしたのでうるさかった。ホテルへの飲み物持ち込みが制限された。朝食の種類が少ない。全体的には対応が遅いのでのんびりと待てばよいと思います。
Stayed 2 nights in Sep 2018

8/10 Good

JEAN-MICHEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Endroit très calme avec un personnel extra
Très bel endroit en pleine nature, très relaxant. En attente des nouveaux vélos car ceux qu'ils ont ne peuvent quasiment pas rouler mais le manager nous avait prévenu. Le personnel est vraiment très sympa.
Stayed 3 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel magnifique
Hôtel magnifique. Personnel très sympathique Restaurant très bon...même si le poivre est un peu trop présent !
Stayed 1 night in Feb 2018
Response from Bertrand Prestaut on 22 Mar,2018
Chère Madame, Cher Monsieur, Nous vous remercions d’avoir choisi Samanea Beach Resort pour votre arrêt a Kep pendant votre tour du Cambodge Cela a était un réel plaisir pour toute l’équipe de vous servir pendant séjour à l’hôtel Cordialement, Bertrand Prestaut

8/10 Good

Hervé

Liked: Cleanliness, staff & service, property conditions & facilities
Voyage à kep
Literie dur , et dommage pour se laver à l'extérieur Sol pas terrible, Pierre et gravier
Stayed 1 night in Jan 2018
Response from Bertrand Prestaut on 20 Feb,2018
Cher Hervé, Nous vous remercions d’avoir choisi Samanea Beach Resort pour votre séjour a Kep Nous sommes dessolées que certaines prestations ne vous ont pas plus Nous allons contrôler la literie dans la chambre ou vous avez séjourner Pour la salle de bain extérieur qui est au milieux d’un jardin exotique ou nous avons donné un style qui Charme beaucoup de client Nous avons mis des carreaux de pierre pour le chemin et pour le sol de la douche et les gravier blancs sont juste en décoration Cordialement, Bertrand Prestaut

10/10 Excellent

ROGERIO, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Belle adresse dans un cadre reposant
Très belle adresse qui permet à la fois un séjour découverte et de la détente. Confort, sécurité, bonne restauration et un bon rapport qualité prix. Seul bémol l’environement Adjacent à l’hotel Qui n’est très propre avec bouteilles et sacs en plastique qui gâchent un’peu Le paysage de la mangrove.
Stayed 3 nights in Dec 2017
Response from Bertrand Prestaut on 8 Jan,2018
Cher ROGERIO, Nous vous remercions d’avoir choisi et séjourner à Samanea Beach Resort pendant vos vacances au Cambodge Cela a était un réel plaisir de vous avoir pendant votre séjour à Kep à l’hôtel Pour la Mangrove, nous avons les jardiniers qui vont faire le nettoyage toute les semaines et nous faisons le maximum pour que la mangrove soit la plus propre possible toute le temps Du au marais, nous recevons des bouteilles, des sac plastiques et divers déchets tous les jours ce qui n’aide pas pour la maintenance L’hôtel ne rejette aucuns produits chimiques à la mer ainsi que pour les jardins et la maintenance de l’hôtel Cordialement, Bertrand Prestaut

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

jean pierre, Metz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un paradis sur terre
L'établissement est merveilleusement calme , le cadre est vraiment idyllique . Une merveilleuse Piscine à miroir donnant sur Phu quoc , de grande villa avec douche et baignoire extérieur de très bon goût 12 au maximum de la décoration et des meubles originaux ,un personnel très prévenant un personnel très prévenant. L'engagement écologique est présent , le propriétaire à préservé la jolie mangrove il est possible de se promener sur cette dernière grâce un ponton en bois le village est à quelques kilomètres.c'est avec beaucoup de regret que l'on quitte cet endroit de rêve.

8/10 Good

Silje C.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Bo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely the best place to stay in Kep!!
This was our second stay in 2015 at the Samanea Beach Resort. And once again we were not dissapointed. This stay was for six days in December 2015, and what a time we had!! The Samanea is by far the best choice in Kep, also compared to the fancy more downtown place. Here you get our own individual house in a lush tropical garden. Our house was again VERY comfortable. Huge king bed, sofa arrangement, dresser, wardrobe and in general a very spacious living. All amenities from a 4-5 star hotel. The bath room is almost the best part. It's situated en suite but outdoors in your own totally private yard. Very nice, romantic and comfortable. Restaurant, pool area, private beach, private pier - hey just look at the hotels.com pictures. it is just a WONDERFUL place. The staff is great. Especially the guys working in the restaurant are just fantastic! thanks a lot guys!!!!

8/10 Good

stephanie, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cadre magnfique
Excellent sejour. Lieu et cadre magifique. Service et personnel sympa et competent.

8/10 Good

Tobias, Schweiz

Liked: Cleanliness, property conditions & facilities, room comfort
Gut für ein paar erholsame Tage
Edles resort umgeben von mangroven in kep. Schöne bungalows, noch schönerer pool, leckeres essen zu überteuerten preisen. Dank einem ellenlangen steg kann auch im meer gebadet werden. Personal hat wenig ahnung von lokalen ausflügen, ist aber fast überfreundlich. Das Samanea eignet sich gut für geruhsame 2-3 nächte, danach wirds etwas langweilig. Extrem viele moskitos, da in den mangroven. Ab und an stromausfall wie überall in kep.
Vielen Dank für Ihr Samanea Beach Resort für Ihren letzten Aufenthalt in Kep-Provinz. Wir haben Ihre Kommentare über das Hotel gelesen und wir schätzen, dass Sie sich die Zeit, sie zu schreiben, als unsere Gäste Dienst ist unsere Hauptpriorität. Es ist für uns sehr wichtig, dass unsere Gäste die Erfahrungen werden geteilt. Es tut mir leid mit der Mücke hat unsere Maschine zu schützen Moskito gewesen, um von Singapur wird es so schnell kommen. Wir möchten diese Gelegenheit nutzen, um Ihnen für Ihren Aufenthalt bedanken und wir hoffen, Sie bald wieder bei Samanea Beach Resort zu sehen.