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Batam City Hotel

Photo gallery for Batam City Hotel

Property amenity
Premier Room | Free WiFi
International cuisine
Junior Suite | Bathroom | Hair dryer

Overview of Batam City Hotel

Batam City Hotel

3.0 star property
7.6 out of 10 Good
7.6/10 Good

Popular amenities

  • Breakfast included
  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Restaurant
  • Business services
Komp. Penuin Centre Blok OB No. 1 -7, Batam, Batam Island, 29211

Explore the area

  • Popular LocationBCS Mall4 min walk
  • Popular LocationGrand Batam Mall11 min walk
  • Popular LocationNagoya Hill Mall18 min walk
  • AirportBatam Batu Besar (BTH-Hang Nadim)24 min drive

Room options

About this area


Batam City Hotel is located in Batam. Maha Vihara Duta Maitreya Buddhist Temple and Barelang Bridge are local landmarks, and some of the area's activities can be experienced at Batam Centre Ferry Terminal and Harbour Bay Ferry Terminal.

What's nearby

  • BCS Mall - 4 min walk
  • Grand Batam Mall - 11 min walk
  • Nagoya Hill Mall - 18 min walk
  • Maha Vihara Duta Maitreya Buddhist Temple - 5 min drive
  • South Links Country Club - 10 min drive

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 24 min drive


  • A2 Food Court - 3 min walk
  • Kopitiam Long Shu Siah - 2 min walk
  • Baresto Cafe - 4 min walk
  • Bubur Sin Ma - 4 min walk
  • Uncle Kopitiam - 5 min walk

About this property

Batam City Hotel

3-star hotel
You can look forward to free breakfast, a free return airport shuttle and a garden at Batam City Hotel. Treat yourself to a massage or other spa services. The on-site buffet restaurant, Edelweiss, features international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a business centre.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Concierge services, a lift and meeting rooms
  • Smoke-free property, a banquet hall and a ballroom
Room features
All 79 rooms boast comforts such as free WiFi and room service.


English, Indonesian

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Free return airport shuttle

Food and drink

  • Free breakfast available
  • 1 restaurant
  • Room service available

Restaurants on site

  • Edelweiss


  • Ballroom
  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service

Business services

  • Business centre
  • Meeting rooms


  • Garden


  • Massages


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel


  • Smoke-free property

Room amenities


  • Hairdryer (on request)

Similar properties



Check-in time starts at 2:00 PM
Minimum check-in age - 17


Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Batam City Hotel
Batam City Hotel Indonesia
Batam City Hotel Hotel
Batam City Hotel Batam
Batam City Hotel Hotel Batam

Frequently asked questions

Is Batam City Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Batam City Hotel?

Self-parking is free at this property.

What time is check-in at Batam City Hotel?

Check-in begins at 2:00 PM.

What time is check-out at Batam City Hotel?

Checkout is at noon.

Does Batam City Hotel provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is Batam City Hotel located?

Situated in Batam, this hotel is within a 15-minute walk of BCS Mall and Grand Batam Mall. Nagoya Hill Mall and Harbour Bay Ferry Terminal are also within 3 miles (5 km).




Rating 10 - Excellent. 12 out of 54 reviews" "
" "10 - Excellent 22%
Rating 8 - Good. 24 out of 54 reviews" "
" "8 - Good 44%
Rating 6 - Okay. 15 out of 54 reviews" "
" "6 - Okay 28%
Rating 4 - Poor. 1 out of 54 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 2 out of 54 reviews" "
" "2 - Terrible 4%




Staff & service


Property conditions & facilities


10/10 Excellent


Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

8/10 Good


Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice short getaway
Stayed at new wing of Batam City Hotel. Walking distance to most of the eateries I wanted to go to. Most importantly, it is just next to the massage parlour I enjoyed going to. BCS is just aright across the road after passing thru' a short lane. Of course if you are looking for a resort and beach experience, this is not the place.
Stayed 2 nights in Jun 2017

8/10 Good

Chee Khim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything good except breakfast and no free gym and no Swimming pool. Breakfast too limited food type.
Stayed 2 nights in Jun 2017

4/10 Poor

Jacq, SG

Liked: Room comfort
Disliked: Staff & service
Staff made mistake and put blame on guest
Indonesian friend brought friend and i to hotel check in, asked to wait n then i showed her online reservation details... I repeated request for 2 beds n late check out if possible. She then gave us room key, went to room but key card not working, had to call staff up n saw that room had a queen n a single bed. Did not think too much about it. Next morning received call in room that we were given wrong room n staff insisted we asked for 2 double beds as we had 3 people and that soecific room number n wanted to forfeit my deposit. I argued that they did not leave note in room when we were out to resolve issue after we came back as they said they tried calling room but no answer. After my argument that staff saw reservation details n yet accused me of asking for double beds n room number, manager told me then she will get staff to pay but that next time it will be charged. This accusation and attitudes of hotel front desk staff is totally unacceptable n left a very bad impression that even my indonesian friend said she will ask friends to not stay in this hotel as initially she thought we had a very nice room... Restaurant staff are friendly but definitely not the front desk staff as even as i checked out, the lady manager told me that next time the deposit will be forfeited if it happens again.... This is really bad bad staff attitude!!!!!

8/10 Good

Xeria, Singapore

Liked: Staff & service, room comfort
Nice hotel near to BCS mall
Everything was good except for the water temperature for shower, the water can get very hot and very cold suddenly, so pls dont not put the shower near your body, test before you shower.

2/10 Terrible

usn sailor, tn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel ever
I have traveled to many countries and stayed at many hotels this is by far the worst hotel that i have ever stayed. And the service was horrendous. Lesson learned

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
nice room...good breakfast....good spacious and cleaned...courteous hotel staff

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent


Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It a clean hotel
I am stay there few times, it good location and free shuttle one way.

10/10 Excellent


Liked: Cleanliness, staff & service, property conditions & facilities, room comfort