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Reviews of Margaritaville Beach House Key West

4 out of 5
Margaritaville Beach House Key West
2001 South Roosevelt Boulevard, Key West, FL

Reviews

8.6

Excellent

Rating 10 - Excellent. 987 out of 1754 reviews" "
Rating 8 - Good. 416 out of 1754 reviews" "
Rating 6 - Okay. 183 out of 1754 reviews" "
Rating 4 - Poor. 93 out of 1754 reviews" "
Rating 2 - Terrible. 75 out of 1754 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was unbelievably great. So available and extremely helpful and willing. The food and drinks outstanding. Great pool fantastic rooms
Stayed 6 nights in May 2024

8/10 Good

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall great stay. Prices for food and drinks are a bit pricey. The staff was extremely accommodating and friendly. If you want a drink go & check out Lance at the pool bar. Great bartender, and super kind. Stay away from top bar, Leo the bartender was unfriendly, disrespectful and had a poor attitude. Which was noticeable as my partner even commented “what’s his problem.” After I put my order in. He was the only one who was unpleasant. Cheers!

8/10 Good

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we were pleased with our stay. They offer hourly transportation to one location, but we did need to use Uber for early morning excursions. The pool area was nice crept one day there were tons of drink glasses left around the pool after everyone was gone. The iguanas did come and check the glasses for fruit slices.. good entertainment. The room was clean and serviced daily, only saw a couple of bugs inside during our 3 day stay. The reset fees seem excessive and this is a growing problem all over.
Stayed 3 nights in May 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Very tropical.The pool was nice and open late.
Stayed 2 nights in May 2024

6/10 Okay

Heather

Travelled with partner
Liked: Staff & service, amenities
The front desk staff was very friendly, the bartenders were great and the pool area was nice enough. Some things were just very worn out and needed replacement. The rooms were nice and the air condition worked well. The rooms weren’t cleaned very well though. The floors were in needs of cleaning/mopping but I think the house keepers were overwhelmed with the number of rooms that needed cleaning. The beach across the street was easily accessible through construction barriers. There was a lot of construction going on but it was not noisy while I was there.
Stayed 4 nights in May 2024

8/10 Good

Deryn

Travelled with partner
Liked: Staff & service, amenities
Smaller, but quiet resort. Could use some upgrades, but overall a nice stay.
Stayed 3 nights in May 2024

10/10 Excellent

ALFRED, BOCA RATON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and professional staff.
Stayed 1 night in May 2024
Response from Margaritaville Beach House Team on 22 May,2024
Dear Alfred, Thank you for taking time to tell us about your experience! We are happy to hear that you enjoyed your stay and we hope we will have the opportunity to serve you again! Fins up!

10/10 Excellent

Jose

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kindly staff, beach across the street, rides to down town and airport, allow to bring my dog, beutiful place and some more, just loved!
Stayed 2 nights in May 2024
Response from Margaritaville Beach House Team on 22 May,2024
Dear Jose, Thank you for taking time to write us about your experience during your stay and we are that you loved our location , shuttle service and our kind and knowledgeable staff. We hope we will be your first choice again in the near future! Fins up !

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The pool does not match the photos on the website. I believe it’s baked and switch
Stayed 1 night in May 2024
Response from Management Team on 22 May,2024
Dear Michael, Thank you for staying with us and sharing your feedback. As you booked through a third party, we would appreciate if you would send us the photo you are referring to so we can ask them to correct this. We hope to see you again soon! Fins up!

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Margaritaville Beach House Team on 22 May,2024
Dear Trevor, Thank you for your review. We are happy to see that you enjoyed in your stay with us and we look forward hosting you again ! Fins up !

8/10 Good

Yaimaris

Liked: Cleanliness, staff & service, property conditions & facilities
Beach area under construction, beach smelled horrible. Hotel pool very small, needs upgrade
Stayed 1 night in May 2024
Response from Management Team on 22 May,2024
Dear Yaimaris, Thank you for staying with us and sharing your experience. The city is working to enhance the highway in front of the beach. The ocean breeze is definitely an acquired scent but we are glad to hear you were able to enjoy our intimate pool. We hope to see you again soon. Cheers!

10/10 Excellent

jacob

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The concierge was super helpful, the entire staff was super friendly. Fresh oranges, limes and lemons by the ice machine made for a nice snack when walking back from the beach. Green apples in the gym for a pre workout were a nice surprise. Pool was nice, the iguanas even seemed friendly. Good times
Stayed 4 nights in May 2024
Response from Margaritaville Beach House Team on 19 May,2024
Dear Jacob, Thank you so much for taking time to write us about your recent experience. We are happy to see that you enjoyed in your stay and we were able to meet your expectations. We hope you will visit us again soon!Fins up

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Margaritaville Beach House Team on 19 May,2024
Dear Tom, Thank you for you taking time to write about your recent stay with us ! We are happy to see that you loved your stay! We hope you wont wait too long to visit us again!Fins up

8/10 Good

David

Liked: Cleanliness
.
Stayed 2 nights in May 2024
Response from Management Team on 22 May,2024
Thank you for staying with us! We look forward to your next visit. Cheers!

10/10 Excellent

Millie Elizabeth, omaha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 7 nights in May 2024
Response from Management Team on 17 May,2024
Thank you for staying with us, Millie! Fins up!

6/10 Okay

victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got an ocean view room which had a large palm tree in front of. The “view” was of the parking lot and the room had no privacy curtain I felt everyone can see in easily. Deff don’t pay for upgraded room it’s pointless.
Stayed 2 nights in May 2024
Response from Management Team on 14 May,2024
Dear Victoria, Thank you for staying with us and sharing your experience. We value your time and feedback. Our rooms have sheer curtains as well as blackout curtains. With regards to the view, all of our ocean view rooms are overlooking the beautiful beachfront across the street. In the future if you can please reach out to us during your stay to resolve these concerns while you are still here. We hope this experience does not deter you from visiting in the future. Fins up!

10/10 Excellent

Kyle

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great venue.
Stayed 3 nights in May 2024
Response from Management Team on 14 May,2024
Dear Kyle, Thank you for staying with us and sharing your experience. We value your time and feedback. We look forward to your next visit. Cheers!

2/10 Terrible

janna, Ohsweken

Stayed 1 night in May 2024
Response from Management Team on 14 May,2024
Dear Janna, Thank you for staying with us! We are sorry to hear your stay fell short of your expectations. We will be in touch for more details soon. Warm Regards, Management Team

10/10 Excellent

Taylor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay and we will definitely book again if we find ourselves back in Key West!
Stayed 6 nights in May 2024
Response from Management Team on 14 May,2024
Dear Taylor, Thank you for staying with us and sharing your experience. We strive for exceptional experiences such as yours and are glad to hear you will be back. We look forward to your next visit. Warm Regards, Management Team

8/10 Good

Felicia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are great and the outside bar was nice
Stayed 2 nights in May 2024
Response from Management Team on 12 May,2024
Dear Felicia, Thank you for staying with us and taking the time to share your experience. We appreciate your feedback and time. We will save a seat for you at the bar for your next visit. Cheers!

10/10 Excellent

Mike

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and nice people.
Stayed 5 nights in May 2024
Response from Management Team on 12 May,2024
Dear Mike, thank you for staying with us. We are glad you had a great stay and enjoyed your interactions with our team. We look forward to seeing you again soon. Fins up!

4/10 Poor

Marcio, Miami Beach

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
This is not a 5 star resort on any planet. It has a pool, which any highway motel usually also does. They charge a very steep "resort fee" but if you go to the beach you have to pay for chairs and umbrellas. The fee is for a pool, c'mon. Oh they may have cookies too, so i guess $100 is fair... no it isn't. Just a scam to advertise a lower price than the actual price.
Stayed 1 night in May 2024
Response from Management Team on 8 May,2024
Dear Marcia, Thank you for staying with us and taking the time to share your experience. We value your time and feedback. Our daily 54 resort fee is disclosed at the time of booking. While other resorts charge parking and shuttle services in addition to resort fees, we proudly include them in ours to limit the extra fees for our guests. We are sorry to hear we fell short of your expectations and hope this does not deter you from returning in the future. Warm Regards, Management Team

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024
Response from Management Team on 8 May,2024
Fins up!

10/10 Excellent

Tim

Liked: Cleanliness
Very Island a resort vibe and convenience!
Stayed 3 nights in May 2024
Response from Management Team on 8 May,2024
Dear Tim, Thank you for staying with us and sharing your experience. We value your time and feedback. We look forward to your next visit. Cheers!

10/10 Excellent

Vanessa

Liked: Staff & service
Stayed 4 nights in Apr 2024
Response from Management Team on 8 May,2024
Thanks for staying with us! We look forward to your next visit. Fins up!

8/10 Good

Ken

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the bike rentals. Ran out of that cheap liquid soap in shower. We were looking for a bar of soap with no luck
Stayed 3 nights in May 2024
Response from Management Team on 6 May,2024
Dear Ken, Thank you for staying with us and sharing your feedback. We value your time and feedback. On your next visit, please ask us for bar soap while you are here and we will be sure to deliver. Warm Regards, Management Team

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is absolute paradise! A couple minute walk from the beach, very quiet at night, their restaurant is very affordable and the food is amazing. All the staff is kind and welcoming. My fiancé and I will definitely be back here in the future.
Stayed 1 night in May 2024
Response from Management Team on 6 May,2024
Dear Anthony, Thank you for staying with us and sharing your experience. We value your time and feedback. We are pleased to hear you enjoyed your stay and look forward to your next visit. Congratulations to you and your fiance!! Wishing you both a lifetime of love and happiness. P.S. We would love to host your wedding! Cheers!

8/10 Good

Liz

Liked: Staff & service, amenities
The hallways were musky smelling and carpets dirty. But I think that is probably due to the environment. The hotel shower didn’t drain well and you ended up standing in 6inches of water. The staff was excellent and very friendly. It was great that they offered free shuttle from airport and downtown. It was a great experience and would come back.
Stayed 2 nights in May 2024

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was more than accomodating and made us feel incredibly welcome
Stayed 6 nights in Apr 2024
Response from Management Team on 5 May,2024
Dear Gregory, Thank you for staying with us and taking the time to share your experience. We are pleased you enjoyed your stay and look forward to your next visit. Cheers!

4/10 Poor

Billy Bob

Travelled with partner
Disliked: Property conditions & facilities
There were several large AC units outside our room that were very loud
Stayed 4 nights in Apr 2024
Response from Management Team on 4 May,2024
Dear Billy, Thank you for staying with us and taking the time to share your feedback. Next time, please advise us of this while you are still here and we can do something take make it better in the moment. We hope this does not deter you from returning and look forward to your next visit. Kind Regards, Management Team

10/10 Excellent

Robert Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent. The bartenders were fantastic. The coffee in the morning is Italian. It’s free. It’s very good they give you free bottled water in the rooms. I can’t say enough about how great this place was. I have stayed in many hotels and been up charge for every little thing, and met with attitudes it could be improved. Margaritaville beach resort is an exception to that rule and I would highly recommend to anyone to consider them for your next vacation option.
Stayed 5 nights in Apr 2024
Response from Management Team on 4 May,2024
Dear Robert, Thank you for staying with us and taking the time to share your experience. We are delighted you enjoyed your stay and look forward to many more in the future. Until next time, cheers!

10/10 Excellent

Kristina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved loved loved our stay !!! Margaritaville was a blast ! Transportation to downtown was so easy Johnny was our favorite !!!
Stayed 2 nights in May 2024
Response from Management Team on 4 May,2024
Dear Kristina, Thank you for staying with us and taking the time to share your feedback. We are pleased to hear you enjoyed your stay and look forward to your next visit. Cheers!

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Awesome service and everyone there was ready to help out with whatever you needed
Stayed 6 nights in Apr 2024
Response from Management Team on 3 May,2024
Dear Jeff, Thank you for staying with us and taking the time to share your feedback. We value the service our team strives to provide and are delighted you enjoyed your experience. Until next time, fins up!

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach
Stayed 4 nights in Feb 2024
Response from Management Team on 3 May,2024
Dear Chris, Thank you for staying with us and taking the time to leave a review. We are delighted you enjoyed our property and the beautiful beach across the street. Looking forward to your next visit!

8/10 Good

Leslie Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction
Stayed 5 nights in Apr 2024
Response from Management Team on 3 May,2024
Dear Leslie,Thank you for staying with us and taking the time to leave a review. Although a bit misleading, as we are not doing any construction at the resort, we appreciate your feedback. The construction on the road in front of the resort is not managed by the resort. We hope to see you again soon!

10/10 Excellent

Susan Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Will definitely come back and stay!!
Stayed 8 nights in Apr 2024
Response from Management Team on 3 May,2024
Dear Susan, Thank you for staying with us and taking the time to share your feedback. We are pleased you will return and look forward to your next visit. Cheers!

10/10 Excellent

Serpil

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 6 nights in Apr 2024
Response from Management Team on 1 May,2024
Dear Serpil, Thank you for staying with us!! We look forward to your next visit. Fins up!

10/10 Excellent

Havva

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bugs I don't like in my refrigerator over all was good
Stayed 5 nights in Apr 2024
Response from Management Team on 1 May,2024
Dear Havva, Thank you for staying with us and taking the time to share your experience. We will be reaching out for more information.

10/10 Excellent

Fernando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar staff was amazing!
Stayed 3 nights in Apr 2024
Response from Management Team on 30 Apr,2024
Dear Fernando, Thank you for staying with us and sharing your feedback. We hope to see you again soon. Fins up!

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I was very disappointed with the pool area. The photos make it look huge but it was very small. It was very crowded and hard to get a spot in the pool. We tried to eat at the restaurant, after a few minutes of waiting to be seated we sat for 10 minutes and never saw a waitress so we left. The staff was great! It was the easiest check in I have had. They were very friendly and efficient. I did like the room. It was a good size, the seating area was great and the bathroom was spacious.
Stayed 3 nights in Apr 2024
Response from Management Team on 30 Apr,2024
Dear Michelle, Thank you for staying with us and sharing your experience. We value your time and feedback. We apologize for your restaurant experience and will discus with our team to help us improve in the future. We hope to see you back again soon! Cheers

10/10 Excellent

Amarilys

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff . Everything as advertised
Stayed 1 night in Apr 2024
Response from Management Team on 29 Apr,2024
Dear Amarilys,Thank you for staying with us and providing your feedback. We hope to see you back again soon! Fins up!

8/10 Good

Tracy, Ft Myers

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed our stay but was charge for 2 movies that I did not see/use. Still waiting for a call back from manager to remove the extra $30 charge
Stayed 2 nights in Apr 2024
Response from Mimi Milic on 28 Apr,2024
Dear Tracy, Thank you for taking time to write us about your experience with us ! I reached out earlier today to cell phone provided and email. I am aware you are traveling so anytime that is convenient for you I would be more than happy to assist you ! Kind Regards,

10/10 Excellent

Tammy, Oak Creek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from Management Team on 29 Apr,2024
Fins up!

10/10 Excellent

gregory kelly

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A cross the street from Smathers beach, Margaritaville offers free shuttle to and from the airport. Additionally hourly drop off and pickup from the Waterfront brewery, located close to the top of Duval st is provided free to guests.
Stayed 4 nights in Apr 2024
Response from Management Team on 24 Apr,2024
Dear Gregory Kelly,Thank you for staying with us and taking the time to leave a review. We value your feedback and appreciate your time. We look forward to another delightful experience again soon! Cheers

10/10 Excellent

Karlee

Stayed 3 nights in Apr 2024
Response from Management Team on 12 May,2024
Fins up, Karlee! Thank you for staying with us!!

10/10 Excellent

Jeremiah Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can't wait to go back
Stayed 7 nights in Apr 2024
Response from Management Team on 22 Apr,2024
Dear Jeremiah,Thank you for staying with us! We look forward to your next visit. Cheers!

10/10 Excellent

natacha

Stayed 1 night in Apr 2024
Response from Management Team on 12 May,2024
Thank you for staying with us, Natacha. We are glad you enjoyed your time and look forward to your next visit. Fins up!

10/10 Excellent

Zach

Liked: Staff & service, amenities, property conditions & facilities
🙏
Stayed 5 nights in Apr 2024
Response from Management Team on 21 Apr,2024
Fins up!

8/10 Good

Svetoslava, Nantucket

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Two steps away from the beach. Shuttle to downtown every hour. The Property was good. Rooms was up to date with modern Caribbean design. Very very cute. Pool area was great. Small pool but big enough. There is a restaurant on the property with a happy hour, great coctail and delicious fiah tacos. You can grab a bite around the pool or sit down in the dining area. Hotel is giving caribian vibz. Great fir family and couples.
Stayed 4 nights in Apr 2024
Response from Management Team on 20 Apr,2024
Dear Svetoslava,Thank you for staying with us and taking the time to leave a review. We value your feedback and are delighted you enjoyed your well deserved vacay. We look forward to being your home away from home in the future. Fins up!

10/10 Excellent

Buck, Arcanum

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expensive as expected for Key West. Staff was very helpful and friendly.
Stayed 6 nights in Apr 2024
Response from Management Team on 18 Apr,2024
Dear Buck,Thank you for staying with us and taking the time to leave your feedback. We hope to see you back again soon. Cheers!