Keystone Holiday Rentals

"Close to restaurants and park"

"If you want to be right in the middle of the CWB action, this hotel is for you. This is a no frills hotel. There is a pool and pool deck and is a great place to get some sun and let the kids swim. Everything is within walking distance. "

"Did not clean room (policy seems to be only cleaning once every 7 days). When we asked for a cleaning, they said they would not. The bathtub and walls were also peeling, and the dishwasher was broken "

"One of the reasons I chose this hotel was the complementary breakfast and there was just a little grab and go option. I know it wasn’t the staff’s fault, they were waiting on an inspection to reopen the breakfast area. But it was disappointing. "

"Great stay"

"The property was lovely, the rooms were a little older but very well kept and layout was very nice. The morning breakfast was excellent. Check in and check out personnel were very nice. "

"We had a very nice stay and will likely return to this hotel but there were a few snags to consider when booking. We checked in and the room wasn't ready so the hotel put a hold for $458 on my card and texted us when our room was ready (that is nice), and then put another $458 (double charged) on my card when I went to the desk to get my room keys. I paid thru Expedia so only owed $158 on property, rest was for incidentals. The next day they put a hold on my card for ~$3,000, I went to the desk and they said its because Expedia hadn't provided their card but not to worry. The next day they actually posted ~$3,500 to my card which again I had to visit the desk and ask for that to be reversed. The resort could really screw someone if they didn't have a high enough card limit and they should work that out with Expedia directly vs charging paid customers. After multiple trips to the front desk it was resolved. Twice I had to go to the front desk to ask for towels. They come into your room and although you've paid for 4 people, leave you 2 washcloths and 3 towels. Once the washcloths never showed up. The hot water mentioned by others was also an issue at peak dinner time showering but was otherwise warm. On the positive side the beach is beautiful and we were always able to find a spot despite not paying for the cabanas. The resort itself was nice and we enjoyed the breakfast buffet and fitness center. Wait for elevators can be long at times but we managed. "

"Poolside area was fine. My room overlooked the generators. I had booked a gulf view! The ac in the room ratttled loud noise. Unable to switch rooms. Pricey daily parking. For the amount I paid I expected A+ However the staff was nice"

"The place is beautiful, the hot tub is way too crowded. But the location of the hotel is perfect, and the place was spotless , my family and I loved our stay and are looking to come back "