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Reviews of Kiawah Island Golf Resort - Villas

4 out of 5
Kiawah Island Golf Resort - Villas
1 Sanctuary Beach Drive, Kiawah Island, SC

Reviews

8.4

Very good

Rating 10 - Excellent. 180 out of 377 reviews" "
Rating 8 - Good. 110 out of 377 reviews" "
Rating 6 - Okay. 52 out of 377 reviews" "
Rating 4 - Poor. 25 out of 377 reviews" "
Rating 2 - Terrible. 10 out of 377 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mahendra

Liked: Cleanliness, amenities, property conditions & facilities
Nice vacation property. Quite, peaceful and opportunity to get away from daily life. No street lights. So finding one's way at night is challenging. There could be better signage on roads and property direction signage can be improved.
Stayed 3 nights in Apr 2024

8/10 Good

Alyssa

Liked: Cleanliness
Stayed 3 nights in Apr 2024

10/10 Excellent

John

Travelled with family
Liked: Amenities
People were very nice. The photos did not match the place we stayed. Hotel.com showed photos of a room with a view of beach. We were far from the beach but place was fine.
Stayed 2 nights in Nov 2023

2/10 Terrible

Forrest

DO NOT BE FOOLED BY PHOTOS
Do not be fooled by the misleading photos posted here. We were expecting a beachfront property just like the photos. Instead, the property was well inland. Also there are many “Villa” rentals so even the living room and bedrooms did not look the same as the photos (think circa 1985). The villa was also located right next to a bunch of tennis courts, which meant that we had noise starting at about 7:30 in the morning, including a lot of chatter that woke us up. We tried to cancel the reservation but ultimately had to completely eat the booking expense. I have never had an issue like this with Hotels.com before. Do not look at this like a hotel property. This is a collective bunch of different Villa owners, all posting their rentals on Hotels.com. I would avoid this at all costs, unless you want to be highly disappointed.
Stayed 4 nights in Sep 2023

8/10 Good

Bob

Liked: Property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Sylvester

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Only thing it was supposed be oceanfront
Stayed 3 nights in Sep 2023

10/10 Excellent

Cindy

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

Rachel

Travelled with family
Liked: Cleanliness, room comfort
Lovely villa
The villa was great. Very clean, well put together. My only complaint is that when booking, I was unable to reference back to the listing to see details about the villa in order to make sure I packed everything needed for our stay. (Such as- stocked kitchen, linens, etc). The beds were good, kitchen was very functional and clean. Overall, we really liked this location.
Stayed 2 nights in Sep 2023

10/10 Excellent

Linda J

Stayed 5 nights in Sep 2023

10/10 Excellent

Mina

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2023

8/10 Good

Jennifer

Liked: Cleanliness, amenities
Stayed 3 nights in May 2023

4/10 Poor

Steven

Liked: Property conditions & facilities
This reservation was for the Villas. The Villas are “a separate entity” from the hotel, according to one employee. As such, they do NOT have access to all the amenities listed in the Expedia reservation. If you have a complaint or concern about anything, and I mean anything, you may as well compartmentalize it because you won’t be able to get a hold of anyone in a position to rectify your issue. Anyone you DO speak to will seem like the air you breathe is an inconvenience to them. I couldn’t even get a hold of, or a call back, from anyone in a position to upgrade something from my package. It seemed like they couldn’t care less that I wanted to spend more money. These are only a few of my complaints that really made me regret booking this mothers day vacation for my stay-at-home wife. I would not recommend anyone book anything anywhere on this resort based on customer service alone. Its a shame because its a beautiful location.
Stayed 2 nights in May 2023

4/10 Poor

ROBERT

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The condo was billed as delux, there wasn’t anything delux about it. Very dated, stained carpets, dangerous steps (that they wouldn’t fix), dirty screened porch and large hole in screen. Took 10 hours to get clean sheets and towels. Been to Kiawah many times this was absolutely the worst place to stay.

6/10 Okay

Deborah, Saint Louis

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Was unable to see any pictures of specific unit when booking. Unit is outdated and has some maintenance issues. Overall not as clean as you’d hope. Stains on bedsheets and furniture etc. no kitchen soap. Ironically with the lack of cleanliness, the eager housekeeping crew came multiple times before check out time on our last day asking when we were leaving, which was disruptive and unpleasant Area around property is very nice and we loved Kiawah in general but next time will likely look into the Sanctuary or booking villa directly so can see property ahead of time
Stayed 2 nights in Mar 2023

10/10 Excellent

Nancy

Liked: Cleanliness, property conditions & facilities
Easy access to the beach.
Stayed 3 nights in Mar 2023

4/10 Poor

Jay

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 4 nights in Mar 2023

10/10 Excellent

celeste

Liked: Cleanliness, property conditions & facilities
The area is fantastic. Everything is so beautiful with easy access to the beach. Definitely going back again this year.
Stayed 2 nights in Mar 2023

10/10 Excellent

Mary Katherine

Liked: Cleanliness
Stayed 4 nights in Mar 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Mar 2023

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was very quiet and peaceful. The villa was clean and very nice. The one thing I didn’t like was it was very dark when driving around. Places were hard to find until you got use to where you were going. I will definitely stay there again.
Stayed 2 nights in Mar 2023

6/10 Okay

Cynthia

Liked: Amenities
Disliked: Cleanliness
Kiawah Island itself is nice, pretty setting, shopping area etc. The Villa I was in needed some TLC. Broken blind, dirty carpet, a few dishes that were chipped, closet door wouldn’t open fully due to dressers being too close, refrigerator door at ice maker leaked slightly, drawer below oven broken. On the positive side check in was easy, staff friendly, supplies good (tp, paper towels etc)
Stayed 2 nights in Mar 2023

10/10 Excellent

Terri

Travelled with family
Liked: Cleanliness, property conditions & facilities
Everything was wonderful, and the staff was very accommodating and friendly.
Stayed 2 nights in Mar 2023

10/10 Excellent

Kenneth

Liked: Cleanliness, room comfort
Great stay
We chose the resort because of the golf and its proximity to Charleston. Liked the idea of having a place with a full kitchen.
Stayed 4 nights in Feb 2023

6/10 Okay

Craig

Travelled with family
Fitness center not secure. My daughter had a very expensive winter coat stolen. Loved the landscaping and scenery!

2/10 Terrible

Jeff

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Do not stay at the place as it needs help and is expensive for the dump it was build as much more than it turned out. You will be disappointed. A joke

10/10 Excellent

bethany

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Dec 2022

4/10 Poor

Chrisann

Travelled with family
Disliked: Cleanliness, room comfort
Find a better way to visit Kiawah
Interior finishes were in disrepair, closets were filled with piles of owners stuff & bags and buckets full of cleaning leaving them unusable. It felt like we were in their unkempt home and it felt yucky. The hotel is lovely but this is just run down. Grounds were nice but not well tended. Very disappointing.
Stayed 2 nights in Nov 2022

10/10 Excellent

Danny T

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We were scheduled to stay at the resort, but after our arrival and during check-in they informed us that they had moved us to one of the Villas.
Stayed 2 nights in Nov 2022

10/10 Excellent

I E

Liked: Cleanliness
Nice cozy condo easily accessible to other amenities.
Stayed 3 nights in Nov 2022

2/10 Terrible

CHRISTINE

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
We were asked to leave the room 3 times so they could show the property. Therefor we had to take our valuables with us, which was a pain. Had we known this, we would have never stayed there. It was totally unacceptable. The bathtub was gross. We were greeted by spider webs on entrance. The sliding door would not lock. Advice, make sure the unit u rent is not for sale
Stayed 7 nights in Mar 2022

8/10 Good

Elena

Travelled with family
Disliked: Cleanliness
The unit not what we was expected , but the location it was beautiful , we enjoyed spending time on the porch. The resort area perfect, everything it was nice. The ways to the beach and the beach itself so beautiful.
Stayed 3 nights in Mar 2022

4/10 Poor

Betsy

Disliked: Cleanliness, room comfort
Do not recommend
Property was shabby, furniture not comfortable especially the bed. I was very disappointed. Location to the beach was excellent and interaction with staff was very good.
Stayed 4 nights in Mar 2022

10/10 Excellent

John

Liked: Cleanliness, room comfort
This is a very nice condo located on an amazing island with many wonderful golf courses to play and wonderful beaches. I recommend getting there at check in time as the individual condos are hard to find in the dark.
Stayed 2 nights in Mar 2022

8/10 Good

Stuart

Travelled with partner
Liked: Cleanliness, amenities
Generally our unit was ok but a few deficiencies; we arrived on Super Bowl Sunday planning on watching the game there and we were disappointed that both TVs were about 24". Also, the bed in the master could not have been a queen. It seemed very small to us. The furniture in the condo was pretty dated, too. The best way to describe the condo was functional, not beautiful.
Stayed 2 nights in Feb 2022

10/10 Excellent

Debra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is beautiful... loved seeing wildlife roaming... The Ryder Cup was beautiful, and the food was delicious. Staff was very friendly. Costly yet would return for another visit. Thank you!
Stayed 4 nights in Feb 2022

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property and beaches!!! Much to do all around. Very attentive staff for the most part.
Stayed 2 nights in Dec 2021

10/10 Excellent

Catherine

Liked: Cleanliness, room comfort
Fantastic Holiday Island Adventure
We enjoyed a beautiful visit and the well appointed and equipped unit. The vaulted ceilings, terrific view of the landscape and tranquility. The unit was designed with a peaceful marine, beach ambience. The kitchen was well equipped with bar ware, glassware, serve ware and utensils. We were within walking distance to the Sanctuary and the holiday decorations were spectacular. Dining experience and hospitality exceeded my expectations at the Atlantic Lounge and Jasmine Porch; the staff was cheerful and enhanced our holiday.
The Sanctary
The Sanctuary
View from unit
The Sanctuary
Stayed 2 nights in Dec 2021

8/10 Good

Joe

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice location and unit. Very comfortable. Could tell though it had not been attended to for a while.
Stayed 2 nights in Dec 2021

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, amenities
The villa was great. It had areas that needed fixing, like the bathroom light fixture was falling off the wall and the front door has a lot of mold on it. But otherwise it was nice.
Stayed 2 nights in Dec 2021

4/10 Poor

John

Travelled with family
Disliked: Cleanliness, room comfort
Hospitality doesn't happen by accident
...and it certainly didn't happen here. The Check-In: (1) Entering the property requires a pass as it's a gated community. How easy would it be to send a pass for guests to print out, it would have saved us a thirty minute wait after a long day of travel. (2) We arrived after dark, signs are unlit, making it very difficult to find one's way. I know they aren't going to improve signage, but how about sending a map/directions to arrive guests? It could be with the property pass. (3) Failing in the above, one can always use google maps to find one's way, but wait, they list the wrong address on their listing. The address they list is the Sanctuary. Fortunately, the Sanctuary understands hospitality and they provided the correct address. Did I mention this is after a full day of travel? The unit: A Premier Villa, 2 Bedrooms, Resort View looked really good in the pictures. But the reality was much different. I don't know where they found the furnishings as I don't think the property was open in the 1980's but as you can see from the picture (my favorite chair) the furnishings are old. worn and look unclean. The vanity, the kitchen, all worn and beat-up. You'd think they had never heard of Wayfair's B2B Hospitality that helps owners maintain their rental units. Cleanliness - I pulled a fork out of the drawer and was disgusted by the dried-on food. We ran every piece of dinner ware through the dishwasher, about four loads. That was a fun first evening. No TV
Stayed 3 nights in Nov 2021

6/10 Okay

Ann

Disliked: Cleanliness, room comfort
The grounds and the front desk hospitality were great. The villa itself was disappointing - dated, a little shabby, dark, no updated amenities. We found two large roaches during our stay, which understandably influenced this review. The staff were all good and we appreciated the transportation available within the resort (which you need as it’s very hard to get around on foot). If I visited again I would consider staying in the hotel, which seemed nicer (although I didn’t see the rooms), but would not stay in the villas (we were in a tennis court villa).
Stayed 2 nights in Nov 2021

10/10 Excellent

EUGENE H

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Well maintained
Stayed 2 nights in Nov 2021

10/10 Excellent

Kevin

Stayed 3 nights in Nov 2021

10/10 Excellent

Cheryl

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Sep 2021

8/10 Good

Donna

Stayed 3 nights in Sep 2021

10/10 Excellent

stephen

Liked: Cleanliness, room comfort
Great villa for a great price.
Stayed 6 nights in Sep 2021

10/10 Excellent

Fernando

Travelled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in Sep 2021

10/10 Excellent

gary

Liked: Cleanliness, room comfort
Stayed 4 nights in Sep 2021

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great space and had everything you needed in the villa. Good proximity to the beach. Needs lights outside the condo for night in the stair case.
Stayed 2 nights in Sep 2021

10/10 Excellent

Leah

Stayed 3 nights in Sep 2021