Bar (on property)

Reviews of Khana Khazana Boutique Hotel

3 out of 5
Khana Khazana Boutique Hotel
KG 9 Avenue, Kigali

Reviews

4.0
Rating 10 - Excellent. 0 out of 3 reviews" "
Rating 8 - Good. 1 out of 3 reviews" "
Rating 6 - Okay. 0 out of 3 reviews" "
Rating 4 - Poor. 0 out of 3 reviews" "
Rating 2 - Terrible. 2 out of 3 reviews" "

4.6/10

Cleanliness

6.6/10

Staff & service

2.0/10

Amenities

4.0/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

RAMASUBRAMANIAN

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Very pathetic condition, Airconditioner was not working, lots of mosquito in the room, washroom was in a very bad condition with bad odour and damaged condition, no wifi inside the room, very bad stay. I never recommend this hotel to anyone
Stayed 6 nights in Feb 2023

2/10 Terrible

africatourist, dallas

Disliked: Cleanliness, amenities, property conditions & facilities
the property is in bad condition its not livable including bathrooms, they dont even have a reception and a chek in process
Stayed 1 night in Nov 2019
Response from AA Ho. on 20 Nov,2019
Thank you so much for your critic of our premises. We have taken your review into considerations and we will do everything we can to improve on the aforementioned areas.

8/10 Good

Henri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A restaurant with a couple of Rooms
A restaurant with a couple of Rooms. Quite the experience. A pleasant surprise of the beaten track. The hotel is well maintained with friendly useful staff. The rooms a relatively comfortable for this type of institution.
Stayed 5 nights in Sep 2019
Response from RW on 7 Oct,2019
Thank you very much for taking your time to give us your feedback.We are happy that you were provided with the services as per your expectations.We look forward to hosting you some other time