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Hyatt Place London City East

Photo gallery for Hyatt Place London City East

Exterior
Cocktail bar
Room, 1 King Bed, Terrace (High Floor) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Restaurant
Lobby

Overview of Hyatt Place London City East

VIP Access

Hyatt Place London City East

4.0 star property
9.0 out of 10 Wonderful
9.0/10 Wonderful

Popular amenities

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
Map
Black Lion House, 45 Whitechapel Road, London, England, E11DU

Explore the area

  • Popular LocationThe Gherkin13 min walk
  • Popular LocationTower of London15 min walk
  • Popular LocationTower Bridge19 min walk
  • AirportLondon (LHR-Heathrow)57 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

About this area

London

Hyatt Place London City East is located in Tower Hamlets, a neighbourhood in London, and is in the entertainment district and near the airport. Tower of London and Tower Bridge are notable landmarks, and travellers looking to shop may want to visit Old Spitalfields Market and Brick Lane. Looking to enjoy an event or a match while in town? See what's going on at O2 Arena.
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Map

What's nearby

  • Brick Lane - 2 min walk
  • Old Spitalfields Market - 8 min walk
  • The Gherkin - 13 min walk
  • Tower of London - 15 min walk
  • Tower Bridge - 19 min walk

Getting around

  • Aldgate East Station - 4 min walk
  • London Fenchurch Street Station - 13 min walk
  • Heathrow Airport (LHR) - 58 min drive

Restaurants

  • Exmouth Coffee Company - 3 min walk
  • Grounded - 2 min walk
  • Efes - 2 min walk
  • The Buxton - 3 min walk
  • Sushinoen - 2 min walk

About this property

Hyatt Place London City East

4-star hotel near Tower of London
Located close to Old Spitalfields Market and Brick Lane, Hyatt Place London City East provides a rooftop terrace, a cafe and dry cleaning/laundry services. Be sure to enjoy a meal at Zoom Restaurant, the on-site restaurant. In addition to a bar and a 24-hour fitness centre, guests can connect to free WiFi in public areas.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), a front desk safe and multilingual staff
  • Coworking spaces, concierge services and luggage storage
  • Coffee/tea in reception, a 24-hour front desk and a lift
  • Guest reviews give top marks for the breakfast
Room features
All 280 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as safes and sound-insulated walls.
More amenities include:
  • Hypo-allergenic bedding and free cots/infant beds
  • Showers and hairdryers
  • 55-cm Smart TVs with digital channels
  • Wardrobes/cupboards, outdoor play area and heating

Languages

English, French, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of We're Good To Go (UK)
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)
Follows the industry cleaning and disinfection practices of GBAC STAR Facility Accreditation (global expert), Ecolab (third-party expert - Global) and COVID-19 Guidelines (CDC)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking within 0.3 mi (GBP 28 per day)
  • Street parking available

Food and drink

  • Buffet breakfast available for a fee weekdays 7:00 AM–10:30 AM: GBP 12 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Zoom Restaurant
  • PocketSquare Skyline Bar
  • The Market

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Coworking spaces
  • A meeting room

Outdoors

  • Outdoor play area
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Hairdryer
  • Shower
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-cm smart TV
  • Digital channels

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofing

Similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 per room
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 12 per person
  • Off site parking fee: GBP 28 per day (0.3 mi away)
  • Pet fee: GBP 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Service fee: 5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Place London City London
Hyatt Place London City East Hotel
Hyatt Place London City East London
Hyatt Place London City East Hotel London

Frequently asked questions

Is Hyatt Place London City East pet-friendly?

Yes, this property allows dogs (limit 2 per room). There's a fee of GBP 25 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Hyatt Place London City East?

As of 29 May,2023, prices found for a 1-night stay for 2 adults at Hyatt Place London City East on 18 Jun,2023 start from S$248.30, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hyatt Place London City East?

Check-in is from 3:00 PM - anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hyatt Place London City East?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Hyatt Place London City East located?

Located in Tower Hamlets, this hotel is within a 10-minute walk of Brick Lane and Old Spitalfields Market. The Gherkin and Tower of London are also within 15 minutes. Aldgate East Station is only a 4-minute walk and Whitechapel Underground Station is 7 minutes.

Hyatt Place London City East Reviews

Hyatt Place London City East Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 201 out of 335 reviews" "
" "10 - Excellent 60%
Rating 8 - Good. 103 out of 335 reviews" "
" "8 - Good 31%
Rating 6 - Okay. 24 out of 335 reviews" "
" "6 - Okay 7%
Rating 4 - Poor. 3 out of 335 reviews" "
" "4 - Poor 1%
Rating 2 - Terrible. 4 out of 335 reviews" "
" "2 - Terrible 1%

9.2/10

Cleanliness

9.1/10

Staff & service

8.4/10

Amenities

9.1/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

10/10 Excellent

debera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in May 2023

10/10 Excellent

Monika

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean hotel. Convenient, 15min walk to the Liverpool street station. It was great for us as we needed to get a train to Stansted Airport from there. E
Stayed 1 night in May 2023

10/10 Excellent

Francesco

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This is a very clean hotel with large clean rooms. The staff is excellent as well. Its a few steps from Algate East Tube station so very convenient. The only issue is the immediate surrounding area of the hotel (walking towards White Chapel Station that is dirty and many homeless. Otherwise I highly recommend this Hotel. It is my 3rd stay.
Stayed 5 nights in May 2023

8/10 Good

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall really enjoyed staying in this property. Location is fun and there are lots of great restaurants to try out and interesting areas to explore. Uniquely the reception was on the lower ground which required a little unexpected navigation with luggage but there is a lift so not too much of a problem. Rooms were a bit on the small side but hey it's london. Decor was fresh and room had kettle and good selection of teas. Room was clean and overall hotel was in a very good condition throughout. Staff were very friendly, kind and accommodating. And it was refreshing to find staff willing to go the extra mile and think outside the box to make my stay as comfortable as possible. There are not many hotels all business who offer the level of service i experienced. Would stay again and highly recommend
Stayed 2 nights in May 2023

10/10 Excellent

Majid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place staff very friendly Lot of eating options near the hotal
Stayed 4 nights in Apr 2023

8/10 Good

Laura Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2023

10/10 Excellent

Kristen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Willing to accommodate my father's disability, wheel chair friendly rooms and lifts. Good staff, quiet hotel.
Stayed 2 nights in Apr 2023

8/10 Good

Amelie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great
Stayed 3 nights in Apr 2023

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good.
Stayed 4 nights in Mar 2023

10/10 Excellent

Mauro

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant stay, restaurants around. Area is a bit sketchy but no incidents.
Stayed 2 nights in Mar 2023