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Royal Garden Hotel

Photo gallery for Royal Garden Hotel

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Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of Royal Garden Hotel

Royal Garden Hotel

5 out of 5

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
2-24 Kensington High Street, London, England, W8 4PT

Explore the area

  • Popular LocationKensington Palace4 min walk
  • Popular LocationHyde Park13 min walk
  • Popular LocationNatural History Museum19 min walk
  • AirportLondon (LHR-Heathrow)22 min drive

Choose dates to view prices

Sorry, this property is temporarily unavailable 25 Mar,2020 - 1 Jan,2022.

About this area

London

Royal Garden Hotel is located in London City Centre, a neighbourhood in London, and is in the city centre and near a metro station. Kensington Palace and Buckingham Palace are cultural highlights, and some of the area's notable landmarks include Piccadilly Circus and Big Ben. Enjoy an event or a match at Wembley Stadium, and consider making time for London Eyeโ€”a top attraction that's not to be missed. Guests appreciate the hotel's location for the sightseeing.

What's nearby

  • Kensington Gardens - 2 min walk
  • Kensington Palace - 4 min walk
  • Royal Albert Hall - 11 min walk
  • Hyde Park - 13 min walk
  • Natural History Museum - 19 min walk

Getting around

  • Kensington (Olympia) Station - 3 min drive
  • High Street Kensington Station - 4 min walk
  • Heathrow Airport (LHR) - 22 min drive

Restaurants

  • Where to eat
  • Venue 1 โ€“ Serves breakfast, lunch and dinner.

About this property

Royal Garden Hotel

Luxury London hotel in London City Centre, walk to Kensington Palace
2 restaurants, 3 bars/lounges and a 24-hour health club are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a coffee shop/cafรฉ, a snack bar/deli and a 24-hour business centre are on-site. All 394 rooms provide free WiFi and free wired Internet, flat-screen TVs with satellite channels, and conveniences such as fridges and coffee makers. Other amenities available to guests include iPod docking stations, 24-hour room service and minibars.
Royal Garden Hotel offers 394 forms of air-conditioned accommodation with iPod docking stations and minibars. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers, bathrobes, slippers and designer toiletries.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and laptop-compatible safes. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the regional cleaning and disinfection practices of We're Good To Go (UK)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (GBP 36 per day)
  • Valet parking on site (GBP 36 per day)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Breakfast available for a fee: GBP 25 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges
  • 24-hour room service

Things to do

  • 24-hour health club
  • Pilates classes
  • Yoga classes

Family friendly

  • Babysitting/childcare (surcharge)
  • In-room childcare (surcharge)
  • Laundry facilities
  • Fridge
  • Snack bar/deli

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Arabic
  • Dutch
  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hairdryer
  • Towels

Entertainment

  • Flat-screen TV
  • iPod dock
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

This property is closed from 25 March 2020 to 1 January 2022 (dates subject to change).
The property will be renovating from 1 April 2022 to 31 July 2022 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for English breakfast: GBP 25 per person (approximately)
  • Airport shuttle fee: GBP 85 per vehicle (one way)
  • Self-parking fee: GBP 36 per day
  • Valet parking fee: GBP 36 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests requiring a wheelchair accessible room should book a minimum of 1 week in advance.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Garden Hotel Royal
Garden Royal
Garden Royal Hotel
Hotel Garden Royal
Hotel Royal Garden
Royal Garden Hotel
Royal Garden Hotel London
Royal Garden London
Royal Hotel Garden
Royal Garden
Royal Garden Hotel London, England
Royal Garden Hotel Hotel
Royal Garden Hotel London
Royal Garden Hotel Hotel London

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 630 out of 995 reviews
5 - Excellent 63%
Rating 4 - Good. 273 out of 995 reviews
4 - Good 27%
Rating 3 - Okay. 56 out of 995 reviews
3 - Okay 6%
Rating 2 - Poor. 24 out of 995 reviews
2 - Poor 2%
Rating 1 - Terrible. 12 out of 995 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large rooms - clean - good location - good value
This was first time staying at this hotel. Great location - large rooms - quiet and private feel to it - service and staff very helpful But itโ€™s a large hotel so not like a home from home feel - but good value for money - clean large rooms and good location - would stay there again!!
Stayed 3 nights in Feb 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

2/5 Poor

Liked: Cleanliness, staff & service, property conditions & facilities
Could have been great!
Hotel very nice. Check in staff and bar staff very friendly. Evening staff member spilt a whole jug of cream over my husbands dinner suit and it smelt putrid for the rest of the evening. We had to leave function early as a result. It was obviously an accident but caused great inconvenience. We reported it to check out staff member who just smiled and offered no apology or to pay for cleaning. We paid extra for breakfast but no recompense was offered. Disappointed!
Stayed 1 night in Mar 2020

1/5 Terrible

Stayed 1 night in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb staff, service second to none
Stayed 1 night in Feb 2020