Grand Sapphire Hotel

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Desk, iron/ironing board, free WiFi
Desk, iron/ironing board, free WiFi
Desk, iron/ironing board, free WiFi
Desk, iron/ironing board, free WiFi

Overview of Grand Sapphire Hotel

Grand Sapphire Hotel

3.0 star property

3.8/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Business services
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Social distancing
Map
45 Imperial Way, Croydon, England, CR0 4RR

Explore the area

  • Popular LocationClapham Common17 min drive
  • Popular LocationChessington World of Adventures22 min drive
  • Popular LocationSt. Thomas' Hospital24 min drive
  • AirportLondon (LGW-Gatwick)34 min drive

Choose dates to view prices

About this area

Croydon

Grand Sapphire Hotel is located in Waddon, a neighbourhood in Croydon. Buckingham Palace and Natural History Museum are cultural highlights, and some of the area's notable landmarks include Big Ben and Tower Bridge. London Eye and Sea Life London Aquarium are also worth visiting.

What's nearby

  • Clapham Common - 17 min drive
  • Chessington World of Adventures - 22 min drive
  • St. Thomas' Hospital - 24 min drive
  • Westminster Abbey - 25 min drive
  • Natural History Museum - 26 min drive

Getting around

  • Wandle Park Tram Station - 3 min drive
  • Croydon Waddon Station - 15 min walk
  • Gatwick Airport (LGW) - 34 min drive

About this property

Grand Sapphire Hotel

3-star Croydon hotel in Waddon with free breakfast
This hotel features a conference centre, coffee/tea in a common area and conference space. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Additionally, express check-out, multilingual staff and wedding services are on-site.
Grand Sapphire Hotel offers 40 air-conditioned accommodations with complimentary bottles of water and an iron/ironing board. LED televisions come with satellite channels.

This Croydon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages

English, Hindi, Italian, Lithuanian, Romanian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AMโ€“9:30 AM on weekdays and 7:30 AMโ€“10:30 AM on weekends
  • Free daily reception
  • Coffee/tea in a common area

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Conference centre (13993 square feet of space)
  • Meeting rooms - 2

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Heating

Bathroom

  • Free toiletries
  • Towels

Entertainment

  • LED TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Desk
  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 10:00 PM
Late check-in subject to availability
Minimum check-in age - 17

Check-out

Check-out before 11 AM
Express checkout

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:00 PM
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: GBP 100.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Grand Sapphire Hotel Croydon
Grand Sapphire Croydon
Grand Sapphire
Grand Sapphire Hotel Hotel
Grand Sapphire Hotel Croydon
Grand Sapphire Hotel Hotel Croydon

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 174 out of 473 reviews
5 - Excellent 37%
Rating 4 - Good. 156 out of 473 reviews
4 - Good 33%
Rating 3 - Okay. 67 out of 473 reviews
3 - Okay 14%
Rating 2 - Poor. 44 out of 473 reviews
2 - Poor 9%
Rating 1 - Terrible. 32 out of 473 reviews
1 - Terrible 7%

4.1/5

Cleanliness

4.1/5

Staff & service

3.8/5

Amenities

3.9/5

Property conditions & facilities

3.7/5

Eco-friendliness

2/5 Poor

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Booked this hotel for convenience of a family event taking place at the venue. My entire stay was ruined by managements lack of response to fix their non-existent AC system. Spent the duration of stay very uncomfortable and hot rooms. Will not recommend this hotel to any of my family and friends going forward.
Stayed 1 night in Jul 2022

2/5 Poor

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I made reservation to stay here as the family event was scheduled to take place at the same venue. Rooms were ok, but the management could not get the Air conditioning working in the rooms which made my entire stay miserable during these hot summer days. Worst of my experience ever during any hotel stay where the management could not resolve a customer inconvenience, they did not care.
Stayed 4 nights in Jul 2022

2/5 Poor

Travelled with family
Disliked: Amenities, property conditions & facilities
We walked in and decided not to stay. We booked in at the Hilton across the road instead.
Stayed 1 night in Jun 2022

2/5 Poor

Travelled with family
Liked: Staff & service
Disliked: Amenities
Disappointing area, didnโ€™t expect it to be in the middle of an industrial estate. Canโ€™t believe a hotel that caters for weddings & banqueting doesnโ€™t have a bar, very odd!
Stayed 1 night in Jun 2022

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Y
Stayed 2 nights in May 2022

General hotel information

Hotel locationCroydon
Star rating3 star property
Nearest airportLondon (LGW-Gatwick)
Nearby landmarksClapham Common, Chessington World of Adventures, St. Thomas' Hospital