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The Londoner

Photo gallery for The Londoner

Indoor pool, free pool cabanas
Indoor pool, free pool cabanas
Deluxe King City View Room | View from room
Deluxe King City View Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe
Capital Suite | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Overview of The Londoner

VIP Access

The Londoner

5.0 star property

4.6/5 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Breakfast available
Map
38 Leicester Square, London, England, WC2H 7LL

Explore the area

  • Popular LocationBig Ben15 min walk
  • Popular LocationLondon Eye16 min walk
  • Popular LocationBuckingham Palace17 min walk
  • AirportLondon (LHR-Heathrow)48 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

About this area

London

The Londoner is located in London City Centre, a neighbourhood in London, and is in the entertainment district and near a metro station. National Gallery and Buckingham Palace are cultural highlights, and some of the area's notable landmarks include Leicester Square and Piccadilly Circus. Looking to enjoy an event or a game? See what's going on at O2 Arena or ExCeL Exhibition Centre.

What's nearby

  • Leicester Square - 1 min walk
  • Garrick Theatre - 2 min walk
  • Big Ben - 15 min walk
  • London Eye - 16 min walk
  • Buckingham Palace - 17 min walk

Getting around

  • Leicester Square Underground Station - 4 min walk
  • London Charing Cross Station - 6 min walk
  • Heathrow Airport (LHR) - 48 min drive

About this property

The Londoner

5-star luxury hotel near Trafalgar Square
The Londoner is located close to Piccadilly Circus and London Eye, and provides a rooftop terrace, a hair salon and dry cleaning/laundry services. Indulge in a sports massage, reflexology and a body scrub at the on-site spa. The on-site restaurant, Whitcombโ€™s, features French cuisine. Free in-room WiFi is available to all guests, along with a bar and a business centre.
You'll also enjoy the following perks during your stay:
  • An indoor pool with free cabanas
  • Buffet breakfast (surcharge), valet parking (surcharge) and express check-out
  • Smoke-free property, massage treatment rooms and tour/ticket information
  • A front desk safe, multilingual staff and 9 meeting rooms
Room features
All 350 rooms include comforts, such as premium bedding and laptop-compatible safes, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Bathrooms with designer toiletries and baths or showers
  • Smart TVs with satellite channels
  • Coffee/tea makers, daily housekeeping and electrical adapters/chargers

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the regional cleaning and disinfection practices of We're Good To Go (UK)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (GBP 70 per day)

Food and drink

  • Buffet breakfast available for a fee weekdays 6:30 AMโ€“10:30 AM: GBP 39.00 per person
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Whitcombโ€™s
  • 8 at The Londoner
  • Joshuaโ€™s Tavern
  • The Stage
  • The Residence

Things to do

  • Full-service spa
  • Indoor pool
  • Sauna
  • Hot tub
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms - 9

Outdoors

  • Free pool cabanas
  • Rooftop terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Egyptian cotton sheets
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Private bathroom

Entertainment

  • Satellite channels
  • Smart TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Desk
  • Electrical adapters/chargers
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The check-in location differs from the property location; to check in, go to In Room Check-in
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and smart lock details; front desk staff will greet guests on arrival

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: GBP 39.00 per person (approximately)
  • Valet parking fee: GBP 70 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

The Londoner Hotel
The Londoner London
The Londoner Hotel London

Frequently asked questions

Does The Londoner have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at ?

As of 3 Dec,2022, prices found for a 1-night stay for 2 adults at on 2 Jan,2023 start from S$816.89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Londoner pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Londoner?

Valet parking is available for GBP 70 per day.

What time is check-in at The Londoner?

Check-in is from 3:00 PM - midnight.

What time is check-out at The Londoner?

Checkout is at noon.

Where is The Londoner located?

Located in London City Centre, this luxury hotel is steps away from Leicester Square, National Gallery and Trafalgar Square. Piccadilly Circus and Regent Street are also within 10 minutes. Leicester Square Underground Station and Piccadilly Circus Underground Station are within a 5-minute walk.

Can I cancel my reservation for free at The Londoner and receive a full refund?

Yes, The Londoner offers free cancellation on select room rates, because flexibility matters! Please refer to The Londoner cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 112 out of 145 reviews" "
" "5 - Excellent 77%
Rating 4 - Good. 24 out of 145 reviews" "
" "4 - Good 17%
Rating 3 - Okay. 1 out of 145 reviews" "
" "3 - Okay 1%
Rating 2 - Poor. 3 out of 145 reviews" "
" "2 - Poor 2%
Rating 1 - Terrible. 5 out of 145 reviews" "
" "1 - Terrible 3%

4.8/5

Cleanliness

4.7/5

Staff & service

4.8/5

Amenities

4.9/5

Property conditions & facilities

4.8/5

Eco-friendliness

5/5 Excellent

Emily
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Nov 2022

5/5 Excellent

Daniella, Hillsborough
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel! Staff was lovely and just clean. However the staff in the spa area could me happier as well as nicer . Asked where the bathroom was and she seemed very unhappy about it
Stayed 2 nights in Nov 2022

5/5 Excellent

Alex
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice boutique hotel
Stayed 2 nights in Nov 2022

5/5 Excellent

Zachary
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The pool and spa area are beautiful and relaxing. The room was perfect.
Stayed 3 nights in Nov 2022

5/5 Excellent

Yasuko k
Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very convenient, but loud. Excellent hotel staff, I loved their check-in process! Nice bar and restaurant.

5/5 Excellent

Steven, Amsterdam
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were exceptional. Very easy check in process online. Location is great for central London sightseeing and commuting.
Stayed 2 nights in Oct 2022

5/5 Excellent

Emad Fakhry, Staten Island
Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, super friendly staff, literally all the staff is super nice and helpful, definitely coming again my next visit
Stayed 5 nights in Oct 2022

5/5 Excellent

Thu Yen
Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location in the heart of soho and steps to Chinatown. Walkable to many tourist areas so it is very very busy. The hotel itself was exceptional. Stylish decor, champagne lobby bar. The staff provided incredible service. Friendly and helpful every step of the way. The room was small as I imagine most accommodation in central London to be. My only complaint was that there was only a mini fridge that was full of censored bottles for purchase. So there was no actual fridge for you to store any food or drinks. Otherwise, this hotel is top notch. Itโ€™s very expensive but you definitely get what you pay for!
Stayed 2 nights in Oct 2022

5/5 Excellent

Gabriel, Houston
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located - Modern & Clean
Stayed 2 nights in Oct 2022

5/5 Excellent

Kathy
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. 5 stars. Walking distance to many attractions. Best bed! Lovely staff. Super clean. Great food. Canโ€™t go wrong here.
Stayed 1 night in Oct 2022