3/5 Okay
Joann
Travelled with family
8 Aug,2022
Disliked: Cleanliness, property conditions & facilities
Property is in a central location to most places to see in London. Staff was very nice and helpful. The apartment itself was not very clean and needs many repairs. The floorboards where the toilet was located had old, loose flooring. Our carpets were worn with some stains. Our shower was chipped, stained and dirty. The room needed a good scrub from floor to walls. There were stains on the walls especially in the kitchen/eating area. I even checked to see if it was a stain that couldn’t come off but I was able to easily clean it with a sponge and soap. They should have noticed it especially by the light switches and cleaned it. It just made the overall feel dirty. It was disappointing since we had stayed at Citadines in Paris near Notre Dane on three trips with our family and it was clean and so nice.
Stayed 5 nights in Aug 2022