Citadines Apart'hotel Holborn-Covent Garden London

Photo gallery for Citadines Apart'hotel Holborn-Covent Garden London

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In-room safe, desk, blackout curtains, soundproofing
In-room safe, desk, blackout curtains, soundproofing
In-room safe, desk, blackout curtains, soundproofing
In-room safe, desk, blackout curtains, soundproofing

Overview of Citadines Apart'hotel Holborn-Covent Garden London

Citadines Apart'hotel Holborn-Covent Garden London

4.0 star property

4.2/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Kitchen
  • Air conditioning
  • Pet-friendly
  • Laundry
  • Gym

Cleaning and safety practices

  • Professionally cleaned
  • Cleaned with disinfectant
  • Sheets and towels washed at 60°C
Map
94-99 High Holborn, London, England, WC1V 6LF

Explore the area

  • Popular LocationThe British Museum7 min walk
  • Popular LocationTrafalgar Square17 min walk
  • Popular LocationPiccadilly Circus18 min walk
  • AirportLondon (LHR-Heathrow)52 min drive

Choose dates to view prices

Apartment, 1 Bedroom

  • 48 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed

Deluxe Studio

  • 26 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

Studio

  • 25 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

About this area

London

Citadines Apart'hotel Holborn-Covent Garden London is located in London City Centre, a neighbourhood in London, and is in a shopping district and near a metro station. The British Museum and Buckingham Palace are cultural highlights, and travellers looking to shop may want to visit Oxford Street and Westfield London Shopping Centre. London Eye and Natural History Museum are not to be missed. Spend some time exploring the area's activities, including outlet shopping and golfing.

What's nearby

  • The British Museum - 7 min walk
  • Trafalgar Square - 17 min walk
  • Piccadilly Circus - 18 min walk
  • St. Paul's Cathedral - 19 min walk
  • London Eye - 4 min drive

Getting around

  • Holborn Underground Station - 1 min walk
  • Tottenham Court Road Station - 10 min walk
  • Heathrow Airport (LHR) - 52 min drive

About this property

Citadines Apart'hotel Holborn-Covent Garden London

Eco-friendly London aparthotel in London City Centre, walk to The British Museum
Along with a fitness centre, this smoke-free aparthotel has a 24-hour business centre and self parking. WiFi in public areas is free. Additionally, coffee/tea in a common area, a business centre and conference space are on-site. Each apartment provides free WiFi and free wired Internet, an LCD TV with cable channels, and a kitchenette with a fridge, a hob and a microwave. Other amenities that guests will find include a coffee/tea maker and an electric kettle. Housekeeping is available on request.
Citadines Apart'hotel Holborn-Covent Garden London offers 192 accommodations with a safe and coffee/tea makers. 21-inch LCD televisions come with cable channels. Accommodation at this 4-star aparthotel has kitchenettes with fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This London aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the aparthotel include a fitness centre.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Languages

English, French, Italian, Polish, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Free WiFi

Parking and transport

  • Self parking on site (GBP 25 per day)
  • Wheelchair-accessible parking available
  • Limited on-site parking

Family friendly

  • Children stay free
  • Free cot/infant bed

Kitchenette

  • Fridge
  • Hob
  • Microwave
  • Toaster
  • Coffee/tea maker
  • Electric kettle
  • Cookware/dishes/utensils

Dining

  • To-go breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 7:30 AM–11:30 AM on weekends: GBP 12 for adults and GBP 6 for children
  • Coffee/tea in a common area

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: GBP 30.0 per night

Bathrooms

  • Bath or shower
  • Hairdryer
  • Free toiletries

Entertainment

  • 21-inch LCD TV with cable service
  • TV in a common area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 24-hour business centre
  • Computer station
  • Desk
  • Conference space

Climate control

  • Air conditioning

Pets

  • Pet friendly
  • GBP 12 per pet per night
  • 2 per room (up to 88 lbs/40 kg)
  • Pets allowed in specific rooms
  • Welcoming cats and dogs only
  • Food and water bowls are available

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Lift
  • In-room accessibility
  • Soundproofing
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Safe
  • Multilingual staff
  • Housekeeping (on request)
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Free newspapers (reception)
  • Free local calls

Location highlights

  • Near a metro station
  • Near a train station
  • In the shopping district
  • In the city centre
  • Near a hospital
  • Near outlet shopping

Things to do

  • Fitness centre
  • Fitness facilities nearby (discounted access)
  • Golf nearby

Safety features

  • Smoke detector
  • Window guards

General

  • 192 rooms
  • 6 floors
  • Art Deco architecture

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 12 per pet, per night
Welcoming dogs and cats only
2 per room (up to 88 lbs/40 kg)
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 30.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for to-go breakfast: GBP 12 for adults and GBP 6 for children (approximately)
  • Self-parking fee: GBP 25 per day
  • Pet fee: GBP 12 per pet, per night
  • Cleaning/housekeeping/linen fee: GBP 20 per day, varies per unit size
  • Rollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Only registered guests are allowed in the guestrooms
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Citadines Holborn-Covent Garden
Citadines Prestige Holborn-Covent
Citadines Prestige Holborn-Covent Garden
Citadines Prestige Holborn-Covent Garden Apartment
Citadines Prestige Holborn-Covent Garden Apartment London
Citadines Prestige Holborn-Covent Garden London
Holborn-Covent Garden
Prestige Holborn-Covent Garden
Citadines Apart'hotel Holborn-Covent Garden London Aparthotel
Citadines Apart'hotel Holborn-Covent Garden Aparthotel
Citadines Apart'hotel Holborn-Covent Garden London
Citadines Apart'hotel Holborn-Covent Garden
Citadines Apart'hotel Holborn Covent Garden London
Citadines Prestige Holborn Covent Garden
Citanes Apart'hotel HolbornCo
Citadines Apart'hotel Holborn-Covent Garden London London
Citadines Apart'hotel Holborn-Covent Garden London Aparthotel

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 768 out of 1995 reviews
5 - Excellent 38%
Rating 4 - Good. 920 out of 1995 reviews
4 - Good 46%
Rating 3 - Okay. 208 out of 1995 reviews
3 - Okay 10%
Rating 2 - Poor. 58 out of 1995 reviews
2 - Poor 3%
Rating 1 - Terrible. 41 out of 1995 reviews
1 - Terrible 2%

4.2/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

4.1/5

Property conditions & facilities

3/5 Okay

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Property is in a central location to most places to see in London. Staff was very nice and helpful. The apartment itself was not very clean and needs many repairs. The floorboards where the toilet was located had old, loose flooring. Our carpets were worn with some stains. Our shower was chipped, stained and dirty. The room needed a good scrub from floor to walls. There were stains on the walls especially in the kitchen/eating area. I even checked to see if it was a stain that couldn’t come off but I was able to easily clean it with a sponge and soap. They should have noticed it especially by the light switches and cleaned it. It just made the overall feel dirty. It was disappointing since we had stayed at Citadines in Paris near Notre Dane on three trips with our family and it was clean and so nice.
Stayed 5 nights in Aug 2022

3/5 Okay

Travelled with family
Disliked: Cleanliness
Apartment rooms seriously needs a refresh and proper cleaning.
Stayed 3 nights in Jul 2022

2/5 Poor

Travelled with partner
Disliked: Cleanliness
PROS: free coffee — pretty comfortable bed — fairly equipped kitchen — laundry room available (£5 to wash and £4 to dry)— good location. CONS: there is only room service once a week — staff is not super friendly/helpful — breakfast (questionable buffet) costs £12... grab your free coffee, cross the street and buy yourself a viennoiserie at Fabrique or go to Prêt or even McDonald's! — judging by the general look of our room, the rooms would need a little update: holes in the walls, mildew in the bathroom, etc. — the water pressure is horrible. Note that there is no electrical outlet in the bathroom. We also had a couple of issues such as: 1) the safe stopped working after a couple of days 2) the tissues weren't refilled when the maid came 3) we asked for face cloths and never got them 4) the maid threw away our hand soap without replacing it. But the main issue was the fridge. I guess we were just unlucky, but the fridge had a VERY bad smell (a mix of mildew and old cheese). We even lost many items of food (milk, fruits, soup and prepared meals) because they tasted bad or went bad. We mentionned it to the staff, but there was absolutely NO EMPATHY on their end and no offer to replace our food items whatsoever. This to me is very disappointing since we lost I would say at least £25 of food. For the price, the rooms certainly need some major updates or adjustments.
Stayed 14 nights in May 2022

3/5 Okay

Travelled with family, Business traveller
Disliked: Amenities
They don't clean the room everyday. The room is kind of small for the price.
Stayed 2 nights in May 2022

2/5 Poor

Business traveller
Liked: Property conditions & facilities
Internet went down Friday evening and was still down by Sunday morning when I left. No signs no explanations not a word. How is it possible to have such a long outage? Quite unacceptable in my opinion.
Stayed 3 nights in May 2022