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Jesmond Dene - St Pancras Hotel Group

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Premium bedding, Select Comfort beds, in-room safe
Premium bedding, Select Comfort beds, in-room safe
Premium bedding, Select Comfort beds, in-room safe
Premium bedding, Select Comfort beds, in-room safe

Overview of Jesmond Dene - St Pancras Hotel Group

Jesmond Dene - St Pancras Hotel Group

3 out of 5

3.7/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking available
  • Housekeeping
  • 24/7 front desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided
31 Argyle Street, Kings Cross, London, England, WC1H 8EP

Explore the area

  • Popular LocationGranary Square10 min walk
  • Popular LocationRussell Square12 min walk
  • Popular LocationThe British Museum19 min walk
  • AirportLondon (LHR-Heathrow)31 min drive

Choose dates to view prices

About this area

London

Jesmond Dene - St Pancras Hotel Group is located in London City Centre, a neighbourhood in London, and is in the city centre and near the airport. The British Museum and Buckingham Palace are cultural highlights, and some of the area's notable landmarks include Granary Square and Big Ben. Looking to enjoy an event or a match while in town? See what's going on at O2 Arena. Guests appreciate the hotel's convenience for public transportation: King's Cross St. Pancras Underground Station is 4 minutes on foot and Russell Square Underground Station is 11 minutes.
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Map

What's nearby

  • Granary Square - 10 min walk
  • Russell Square - 12 min walk
  • University of London - 13 min walk
  • The British Museum - 19 min walk
  • Camden Markets - 4 min drive

Getting around

  • London St. Pancras Station - 4 min walk
  • King's Cross St. Pancras Underground Station - 4 min walk
  • Southampton (SOU) - 90 min drive

About this property

Jesmond Dene - St Pancras Hotel Group

3-star London hotel in London City Centre, near Granary Square
Along with valet parking, this smoke-free hotel has concierge services and a 24-hour front desk. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance and multilingual staff are on-site. All 50 individually decorated rooms feature free WiFi and Select Comfort beds. For a bit of entertainment, guests will find flat-screen TVs with digital channels, and other amenities include premium bedding and coffee makers.
Jesmond Dene - St Pancras Hotel Group offers 50 forms of accommodation with a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. Select Comfort beds feature premium bedding. Flat-screen televisions come with digital channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Guest accommodations are sealed after cleaning
Follows the regional cleaning and disinfection practices of We're Good To Go (UK)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (GBP 25 per day)

Family friendly

  • Free cots/infant beds

Conveniences

  • Front-desk safe
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Italian
  • Maltese
  • Romanian
  • Spanish

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors only accessible by stairs

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding
  • Select comfort bed

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Shampoo
  • Shower
  • Toilet paper

Entertainment

  • TV/satellite channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Safe

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Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in fee: GBP 20

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 35.0 per day.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Valet parking fee: GBP 25 per day
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 20 (subject to availability)
  • Rollaway bed fee: GBP 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Switch, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a security system and a first aid kit

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Jesmond Dene House London
Jesmond Dene London
Jesmond Dene Hotel London
Jesmond Dene Hotel London, England
Jesmond Dene Hotel
Jesmond Dene
Jesmond Dene St Pancras Group
Jesmond Dene - St Pancras Hotel Group Hotel
Jesmond Dene - St Pancras Hotel Group London
Jesmond Dene - St Pancras Hotel Group Hotel London

Frequently asked questions

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 157 out of 685 reviews
5 - Excellent 23%
Rating 4 - Good. 282 out of 685 reviews
4 - Good 41%
Rating 3 - Okay. 138 out of 685 reviews
3 - Okay 20%
Rating 2 - Poor. 74 out of 685 reviews
2 - Poor 11%
Rating 1 - Terrible. 34 out of 685 reviews
1 - Terrible 5%

4.1/5

Cleanliness

4.1/5

Staff & service

3.4/5

Amenities

3.5/5

Property conditions & facilities
Write a review

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small but nice hotel
Our stay was fine. If you are looking for a small quiet hotel this one is for you. Staff was pleasant and helpful. Great coffee.
Stayed 1 night in Mar 2020

1/5 Terrible

Travelled with group
Disliked: Amenities, property conditions & facilities
Booked a triple room which when we went into it wasnt anything like the pictures. Dingy carpet, stark lighting and shutters on the windows that didnt even lock. The room smelt sweaty and there was only 1 towel for the 3 beds We went to complain and they did move us to another room but then had the audacity to tell us that the room they had given us was an upgrade from what we had booked. The room we were then put in was a bit better, cleaner and had 3 towels. The beds were ok and the room was clean but thats about all that was going for it. Glad we were only there one night. There are hostels in the area that are cheaper and would probably be cleaner so will probably go with one of those next time. Stay at the YHA round the corner instead!
Stayed 1 night in Mar 2020

4/5 Good

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location. Close to everything
Stayed 1 night in Mar 2020

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service
Great find. Basic but clean & comfortable hotel in a good location.
Stayed 1 night in Feb 2020