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Dorsett Shepherds Bush

Photo gallery for Dorsett Shepherds Bush

Front of property – evening/night
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Executive Room | Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of Dorsett Shepherds Bush

VIP Access

Dorsett Shepherds Bush

4.0 star property

8.2/10 Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Bar
Map
58 Shepherds Bush Green, London, England, W12 8QE

Guests rated this location 8.6/10 - Excellent

Explore the area

  • Popular LocationWestfield London Shopping Centre7 min walk
  • Popular LocationEventim Apollo19 min walk
  • Popular LocationKensington Palace7 min drive
  • AirportLondon (LHR-Heathrow)29 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

About this area

London

Near a metro station, Dorsett Shepherds Bush is in Hammersmith and Fulham, a neighbourhood in London with good shopping. Royal Albert Hall and Natural History Museum are cultural highlights, and travellers looking to shop may want to visit Westfield London Shopping Centre and Oxford Street. Check out an event or a game at Wembley Stadium, and consider making time for London Eye, a top attraction not to be missed.
Visit our London travel guideOpens in a new window
Map

What's nearby

  • Westfield London Shopping Centre - 7 min walk
  • Eventim Apollo - 19 min walk
  • Kensington Palace - 7 min drive
  • Natural History Museum - 12 min drive
  • Royal Albert Hall - 14 min drive

Getting around

  • Shepherd's Bush Market Underground Station - 3 min walk
  • London Shepherd's Bush Station - 7 min walk
  • Heathrow Airport (LHR) - 29 min drive

Restaurants

  • Shikumen - 1 min walk
  • The Defectors Weld - 2 min walk
  • The Sindercombe Social - 1 min walk
  • Harana Meze Bar & Restaurant - 3 min walk
  • MuYang - 2 min walk

About this property

Dorsett Shepherds Bush

4-star hotel near Hyde Park
Located close to Westfield London Shopping Centre, Dorsett Shepherds Bush provides dry cleaning/laundry services, a bar and a restaurant. Guests can connect to free in-room WiFi.
Other perks include:
  • English breakfast (surcharge), express check-out and tour/ticket information
  • A TV in reception, a computer station and ATM/banking services
  • Meeting rooms, luggage storage and a lift
  • Guest reviews say great things about the overall value and location
Room features
All 317 rooms offer comforts such as premium bedding and air conditioning, as well as thoughtful touches such as free WiFi and safes.
Other amenities include:
  • Showers, free toiletries and hairdryers
  • 37-inch LCD TVs with digital channels
  • Mini fridges, coffee/tea makers and daily housekeeping

Languages

Arabic, English, French, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • English breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:30 AM–11:00 AM on weekends: GBP 20 for adults and GBP 20 for children
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Shikumen
  • Jin

Family friendly

  • Mini-fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Computer station
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Bathroom emergency pull cord
  • Braille signage
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower (selected rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 37-inch LCD TV
  • Digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Mini fridge
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

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Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 60.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: GBP 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: from approximately GBP 20 for adults and from GBP 20 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Dorsett Shepherds Bush
Dorsett Shepherds Bush Hotel
Dorsett Shepherds Bush Hotel London
Dorsett Shepherds Bush London
Shepherds Bush Dorsett
Dorsett Shepherds Bush, London England
Dorsett Shepherds Bush Hotel
Dorsett Shepherds Bush London
Dorsett Shepherds Bush Hotel London

Frequently asked questions

Is Dorsett Shepherds Bush pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at ?

As of 25 Mar,2023, prices found for a 1-night stay for 2 adults at on 10 Apr,2023 start from S$177.77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Dorsett Shepherds Bush?

This property doesn't offer parking.

What time is check-in at Dorsett Shepherds Bush?

Check-in is from 3:00 PM - midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Dorsett Shepherds Bush?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Dorsett Shepherds Bush located?

Located in Hammersmith and Fulham, this hotel is within 1 mi (2 km) of Eventim Apollo and Westfield London Shopping Centre. Hyde Park and Royal Albert Hall are also within 3 miles (5 km). Shepherd's Bush Market Underground Station and Goldhawk Road Underground Station are within a 5-minute walk.

Can I cancel my reservation for free at Dorsett Shepherds Bush and receive a full refund?

Yes, Dorsett Shepherds Bush offers free cancellation on select room rates, because flexibility matters! Please refer to Dorsett Shepherds Bush cancellation policy on our site for more details about any exclusions or requirements.

Dorsett Shepherds Bush Reviews

Dorsett Shepherds Bush Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 482 out of 1015 reviews" "
" "10 - Excellent 47%
Rating 8 - Good. 308 out of 1015 reviews" "
" "8 - Good 30%
Rating 6 - Okay. 121 out of 1015 reviews" "
" "6 - Okay 12%
Rating 4 - Poor. 59 out of 1015 reviews" "
" "4 - Poor 6%
Rating 2 - Terrible. 45 out of 1015 reviews" "
" "2 - Terrible 4%

8.7/10

Cleanliness

8.4/10

Staff & service

7.9/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Paviter

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
The hotel is OK but not a 4 star. Staff during breakfast are not experienced and have very little knowledge in service. Tables were not cleaned or they would brush off the food crumps to Kant on chairs. Service very slow and when food arrives it’s cold. It not worth having breakfast here, almost every customer had the same experience as there was a lot of complaints to be heard.
Stayed 3 nights in Mar 2023

8/10 Good

Willard

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very good but late check in time
Stayed 3 nights in Mar 2023

10/10 Excellent

Jeremy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Siham was lovely and facilitated an earlier check in which was great, really appreciated
Stayed 4 nights in Mar 2023

4/10 Poor

Richard

Disliked: Cleanliness
Stayed 1 night in Mar 2023

6/10 Okay

Mackenzie

Travelled with group
Liked: Cleanliness, property conditions & facilities
the building was lovely. The man who helped us with our luggage, and the maintenance man was very nice and super helpful. The staff at the front desk were not that helpful. we booked a deluxe room and are fairly certain we only Got a standard room. it did not come with a bathtub, a small couch or a blow dryer. our safe malfunctioned twice but the maintenance man was very nice and helped us fix it.
Stayed 4 nights in Mar 2023

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed our stay.
Stayed 2 nights in Mar 2023

8/10 Good

Passany

Travelled with family
Liked: Cleanliness, staff & service, amenities
I enjoyed my stay at Dorsett Shep’s Bush! Very convenient location close to subway stations, bus stops and the large Westfield mall. The hotel was very nice and clean, beds were cozy. Staff was very sweet. Esther was amazing, I’d come back just for her!! If you’re a very light sleeper, it can be noisy at times but aside from that 👌👌
Stayed 4 nights in Mar 2023

8/10 Good

Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room a bit noisy to close t staff door
Stayed 1 night in Feb 2023

10/10 Excellent

Tom

Stayed 1 night in Feb 2023

6/10 Okay

Aaron

Travelled with partner
Liked: Amenities
Disliked: Staff & service
The first few days staying at Dorsett weren't bad until they gave our room key to another guest, which utterly invaded our privacy. I understand it was a mistake but our passports money and other valued items were in the room, had we not been there who knows what would have happened?Other than that incident the room service was up to par
Stayed 10 nights in Feb 2023