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Improvement on the cleanliness is required.
no sign board, no office.very difficult to check in.no phone number to call..only hotel.com phone number.need to inform security if want to check in.condition room is okay.clean.
Nice Hotel comfortable and large studio room, friendly staff and well maintained facilities eg. Swimming Pool and kids corner
Very good and nice .
Greeted by friendly staff n customer service n good service from house keeping dept well done
MY ROOM HAD ISSUE WITH KEY CARD
Location - just next to City Square. We have booked 2 Standard rooms but on check-in, 1 room was upgraded to a Standard Plus room which has a mini fridge, tooth brushes etc. Rooms are small but comfortable enough.
The overall stay with this hotel is great! but bedding and pillows could be improved (too soft for neck).
We stayed for 2 nights.Front desk staff was friendly and helpful. Clean family room was great for family of 4. The bed was so comfortable, it was hard to get the kids to get up. Shower pressure was good. Breakfast - a good spread too. We had sambal sotong one day and prawn sambal the next. Wifi speed ...