Loved the swimming pools. Very quick check in and check out. Managed to check in at about 12 instead of 3pm which was a real bonus for us as we had luggage and did not want to traipse around the mall with it. Bathroom is quite dark lighting and wallpaper peeling off.
Great views. Nice pool. Room was pleasant and staff was friendly. But some items would require maintainance (the vanity mirror screw fell out and the towel rack near the bathtub can be seen with loosening from the wall socket..)
The room is spacious n the bed is big n comfortable. Stay at Mutaria Hotel several times, will stay again.
Colourful decos, staff very polite, arrived at 3pm check in was smooth just within 5-7mins! Swimming pool was cold but kids enjoyed it since theres kids pool! Room was spacious even have water filtered machine to make formula milks! The only thing is that you can hear noises from top or rooms beside ...
The overall stay with this hotel is great! but bedding and pillows could be improved (too soft for neck).
Good location. Overall pleasant stay and will definitely come back if they have some promotion on room rates
RECEIVING THE GUEST, FOOD, OPPOSITE HAVE FOOD COURT AND TO ALL AREAS
we had a comfortable stay, location good for easy movement, parking lots right infront of hotel, chamber maid clean room up properly at right time, surprise to see breakfast included n taste nice, definitely good place to stay for short n long period if we just need a room to wash up n hv sound sleep, ...
All the staffs were very helpful, courteous and professional. However, some minor issues during our stay there which were not highlighted ie. no wifi in room except reception area, intercom not working,
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